Floppy drive is activated frequently after installing Endpoint Security Solution

Article:TECH25215  |  Created: 2006-11-10  |  Updated: 2007-06-13  |  Article URL http://www.symantec.com/docs/TECH25215
Article Type
Technical Solution

Issue



Client removable storage enforcement disables/enables the floppy drive when prohibited. It has been noted that the floppy drive will be activated at regular intervals even though it does not hold a disk at the time.


Environment



Endpoint Security Solution 6.0

Cause



Known issue.


Solution



A hotfix has been created to address the issue but has currently not been approved for export out of the United States. Contact Altiris Support Services to obtain a copy.


Legacy ID



29346


Article URL http://www.symantec.com/docs/TECH25215


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