KNOWN ISSUE: Inventory Solution for Pocket PC 6.1 SP3 Licensing Issues

Article:TECH26956  |  Created: 2007-03-06  |  Updated: 2007-04-11  |  Article URL
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


Licensing displays inconsistent entries when Inventory Solution for Pocket PC 6.1 SP3 is installed.

If Inventory Solution for Pocket PC 6.1 SP3 is the initial install, no entry is made in the Licensing display. When an inventory is received from a Pocket PC by the Notification Server, the data is rejected due to insufficient licenses.

If Inventory Solution for Pocket PC is upgraded to 6.1 SP3, a separate entry is displayed for Inventory for Pocket PC whereas it should be combined with the Inventory Solution for Windows, UNIX, Linux, Macintosh, Windows Mobile, RIM, Palm, and SNMP devices as outlined on the Altiris Web site at


Inventory Solution for Pocket PC 6.1 SP3


This build of Inventory for Pocket PC combined the licensing with other inventory products. In the case of Pocket PC, the assemblies and licensing GUIDs are not synchronizing properly with the other inventory solutions.


This has been resolved in build 6.1.1141 of Inventory Solution for PocketPC. Please contact technical support to obtain the installer for this build.

Supplemental Materials

ValueLB 58162
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID


Article URL

Terms of use for this information are found in Legal Notices