KNOWN ISSUE: Unable to logoff or shutdown Mac system with pcAnywhere ThinHost running
|Article:TECH41869|||||Created: 2009-04-15|||||Updated: 2013-04-29|||||Article URL http://www.symantec.com/docs/TECH41869|
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Attempting to logoff or shutdown a Mac system while the pcAnywhere ThinHost is running results in a dialog with the error:
"Logout has timed out because teh application ThinHost failed to quit. To try again, quit ThinHost and choose Log Out from the Apple menu."
This is a known issue and Symantec is currently investigating this issue.
Mac OS X
This issue has been resolved in sp1 and later of pcAnywhere solution.
If unable to upgrade at this time a workaround is to manually close the host in order to log out of the Mac machine.
<command>+Q is one method.
Logged in Etrack (Symantec) database
Article URL http://www.symantec.com/docs/TECH41869