Backup Exec System Recovery Fixinstall.bat Repair Tool

Article:TECH55635  |  Created: 2007-01-19  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH55635
Article Type
Technical Solution


Subject

Issue



Backup Exec System Recovery (BESR) does not get installed properly or files have become unregistered causing an existing install to stop functioning.


Error



"EC8F1772: The following Component is not installed correctly"
"E0BB001B: Cannot lock volume..."
"The operation 'Snap Volume' is not enabled for this volume..."
"EC8B0012 - Mounting a V2i Drive are not supported
 


Solution



To run the batch file, perform the following steps:
 
1. Delete the Fixinstall.bat file located in C:\Program Files\Symantec\Backup Exec System Recovery.
 
2. Download the attached file to C:\Program Files\Symantec\Backup Exec System Recovery.
 
3. Rename the file from Fixinstall294287.bat to Fixinstall.bat
 
4. Open a command prompt.  Select Start > Run. Type in "cmd" (without quotes) and press <Enter>
 
5. Go to the C:\Program Files\Symantec\Backup Exec System Recovery folder (If installed to the default folder) and perform the following steps:
 
       a. Type "CD\" and press <Enter>
       b. Type CD \program files\Symantec\Backup Exec System Recovery. Press <Enter>.
       c. Type "Fixinstall.bat". Press <Enter>.
 
Note: Once the batch file completes, restart the system.
 

Attachments

Fixinstall_294287.bat (5 kBytes)


Legacy ID



294287


Article URL http://www.symantec.com/docs/TECH55635


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