Backup Exec System Recovery Fixinstall.bat Repair Tool

Article:TECH55635  |  Created: 2007-01-19  |  Updated: 2013-10-22  |  Article URL
Article Type
Technical Solution



Backup Exec System Recovery (BESR) does not get installed properly or files have become unregistered causing an existing install to stop functioning.


"EC8F1772: The following Component is not installed correctly"
"E0BB001B: Cannot lock volume..."
"The operation 'Snap Volume' is not enabled for this volume..."
"EC8B0012 - Mounting a V2i Drive are not supported


To run the batch file, perform the following steps:
1. Delete the Fixinstall.bat file located in C:\Program Files\Symantec\Backup Exec System Recovery.
2. Download the attached file to C:\Program Files\Symantec\Backup Exec System Recovery.
3. Rename the file from Fixinstall294287.bat to Fixinstall.bat
4. Open a command prompt.  Select Start > Run. Type in "cmd" (without quotes) and press <Enter>
5. Go to the C:\Program Files\Symantec\Backup Exec System Recovery folder (If installed to the default folder) and perform the following steps:
       a. Type "CD\" and press <Enter>
       b. Type CD \program files\Symantec\Backup Exec System Recovery. Press <Enter>.
       c. Type "Fixinstall.bat". Press <Enter>.
Note: Once the batch file completes, restart the system.


Fixinstall_294287.bat (5 kBytes)

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