NetBackup status code 82: media manager killed by signal

Article:TECH57959  |  Created: 2008-01-25  |  Updated: 2009-01-12  |  Article URL http://www.symantec.com/docs/TECH57959
Article Type
Technical Solution


Environment

Issue



NetBackup status code 82: media manager killed by signal

Solution



Message: media manager killed by signal

Explanation: Another process or a user terminated the tape manager (bptm) or disk manager (bpdm).

Recommended action: This error should not occur in normal operation. If you want to terminate an active backup, use the NetBackup Activity Monitor.
When backing up a DomainOS client, this error occurs after the server has not received anything on the socket for at least 300 seconds. It causes a client read timeout and breaks the connection.

The bpbkar debug log has an entry similar to the following:
13:22:49 [1347] <16> bpbkar: ERR - Extra output - - ECONNRESETConnection reset by peer (UNIX/errno status)
To resolve the problem, increase the CLIENT_READ_TIMEOUTvalue (in this instance to 900).

Supplemental Materials

SourceError Code
Value82
DescriptionNetBackup Error Code 82: media manager killed by signal

Legacy ID



300462


Article URL http://www.symantec.com/docs/TECH57959


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