The option to "Backup selected Files and Folders" is not available (grayed out).

Article:TECH58169  |  Created: 2008-01-29  |  Updated: 2013-12-31  |  Article URL http://www.symantec.com/docs/TECH58169
Article Type
Technical Solution


Subject

Issue



The option to "Backup selected Files and Folders" in Backup Exec System Recovery (BESR) and Symantec System Recovery (SSR) products are not available (grayed out).


Cause



Connecting remotely to the agent system through the standalone console/UI.


Solution



"Backup selected Files and Folders" option must be performed at the local machine.  

Note: The option to "Backup selected Files and folders" will be unavailable (grayed out) if the computer(s) is being managed remotely.
This option is not available while remotely managing computers.
 


Legacy ID



300761


Article URL http://www.symantec.com/docs/TECH58169


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