Backup of DB2 database fails with the error "An error was encountered while attempting to browse the contents of DB2 Instance "Instance Name"."

Article:TECH63395  |  Created: 2008-01-18  |  Updated: 2009-01-06  |  Article URL http://www.symantec.com/docs/TECH63395
Article Type
Technical Solution

Product(s)

Environment

Issue



Backup of DB2 database fails with the error "An error was encountered while attempting to browse the contents of DB2 Instance "Instance Name"."

Error



An error was encountered while attempting to browse the contents of DB2 Instance "InstanceName".Backup Exec encountered an error while trying to load DB2 application dynamic link libraries or importing their symbols.The version of the DB2 database may not be supported by this version of Backup Exec.

Solution



In Backup Exec 12 or earlier versions, backup of an unsupported version of DB2 instance may fail with the above mentioned error message.

The error may not be reported until the changes suggested in the document below are made to the registry on DB2 Server to workaround another known issue with Agent for DB2 on Windows Servers. Refer the link below for more details

 http://support.veritas.com/docs/292767


Resolution:

To resolve the issue refer to the Software Compatibility List for the corresponding Backup Exec version and ensure that the version of DB2 is supported.



Legacy ID



308646


Article URL http://www.symantec.com/docs/TECH63395


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