Cannot remove group level administrator scan from NetWare server

Article:TECH99981  |  Created: 2002-01-09  |  Updated: 2012-02-02  |  Article URL http://www.symantec.com/docs/TECH99981
Article Type
Technical Solution


Environment

Issue



When you view scheduled scans for either Norton AntiVirus Corporate Edition or Symantec AntiVirus Corporate Edition (AV) on NetWare servers at the server console, you see that an Administrator Scan has been set. You did not create it, and you cannot delete it. In the Symantec System Center, there are no scheduled scans listed.


Solution



This can be caused by minor corruption in the AV registry on the NetWare server.

To resolve the problem:
  1. From the NetWare server, bring up the AV console.
  2. Unload the AV console by pressing Alt+F10.
  3. Unload VPREG.NLM.
  4. From a client with a drive mapped to the SYS:\System folder on the server, delete the VPREG folder.
  5. At the server console, type the appropriate command:

    Norton AntiVirus Corporate Edition:
    Sys:\Nav\Vpstart.nlm /install

    Symantec AntiVirus Corporate Edition:
    Sys:\Sav\Vpstart.nlm /install

This will rebuild the AV registry on the NetWare server, which will eliminate the scheduled scan.






Legacy ID



2002100912421548


Article URL http://www.symantec.com/docs/TECH99981


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