Critical System Protection

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DCS Agent does not successfully connect to the DCS Manager 

Jun 30, 2015 01:02 PM

Problem
DCS Agent cannot connect to Manager
 

Solution

Run the following on the agent machine:

1) su - sisips
2) ./sisipsconfig.sh -forcereg
3) /<agent Directory>/Symantec/scspagent/IPS/./sisipsconfig.sh -t -v
     Two diffrent results may occur. It will  Succeed or timeout
4)  
Screen Shot 2015-07-01 at 9.24.22 AM.png

5)
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6) If it fails, you have a blocked port or another network issue, the wrong IP address for the manager or the incorrect agent-cert.ssl.

 

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