Workflow and ServiceDesk Community

Component definition

This component may be used to retrieve an associated department for an SMP User.

Component icon

Definition of component input value or values

Definition of component output value or values

Connection information

This component must connect to the SMP platform to retrieve its data.  This is most easily accomplished by using a "Create SMP Credentials" component upstream of the "Get Department For User Component".  The default input values (Global.NotificationServer, Global.NSUsesHTTPS, and Global.NSAuthenticationToken) will then be given the values configured in the Workflow Credentials Manager for the default NS connection.

Component settings

The input value "User" requires the data type listed in the "Input values" table above.  This data can be obtained by using components upstream such as "Get Resource for SMP" (configured with the Resource Type of "User").  The results of this component will be properly structured to present as a valid datatype to the input of the "Get Department" component.  

The "Method Can Return Null" value determines whether a "null" value is an acceptable output of this component.

Use case

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[Example 1]

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[Example 2]

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