Merging is based on resource key names and values. Unix, Linux and Mac (ULM) systems that have even a single matching resource key name and value combination will merge. Typical causes are:
- Common mac addresses from virtualization software or other predefined NICS
- Stale DNS caches
- Common ‘uniqueid’ resource key values, which are based solely on mac address values on Mac clients.
To find common resource keyname and keyvalue values:
- On clients, run “aex-helper info resource”
- Compare the keyname and keyvalues between machines. Any two computers with a matching key/value pair will merge. We can exclude the key or the value, per the following kb articles.
Resolving Shared Guids (Assigning a unique guid to each machine)
Do the following two steps, in order, to prevent and cleanup merged ULM resources:
- Configure the NS or the agent on the client computers to not process specific resource keys and/or values by applying the resolutions in either or both of the following two KB articles:
- Assign new, unique resource guids to the affected client computers per the instructions in the following KB article:
- http://www.symantec.com/docs/HOWTO84072 - How to Assign a New Resource Guid to a Unix, Linux or Mac Client Computer