Workflow and ServiceDesk Community

View Only

Back to Library

List Available Software

Recommend

Oct 06, 2017 07:39 PM

Alex Hedley

Component definition

The 'List Available Software' returns a "AvaliableSoftware" array.

Class: ServiceDesk.SoftwareRequest.Core.Components.ListAvailableSoftwareComponent
Library: ServiceDesk.SoftwareRequest.Core.dll
Publisher: Symantec Corporation

Component icon

Definition of component input/output value or values

Authentication

Input value name	Input value data type	Example format
Security Token		[Global].NSAuthenticationToken

NSConfig

Input value name	Input value data type	Example format
Notification Server Address		[[Global].NotificationServer]
Use HTTPS	Boolean	[[Global].NSUsesHTTPS]

Settings

Input value name	Input value data type	Example format
Is Enabled	Boolean	True

Configuration

Input value name	Input value data type	Example format
Result Variable Name		AvailableSoftwareList
Override Default Url	Boolean	False
Report Webservice Url	Text	http://<SMPServer>/altiris/asdk.ns/ReportManagementService.asmx

Advanced

Input value name	Input value data type	Example format
Disable Web Proxy Detection	Boolean	True
Timeout	Number	10000

General

Input value name	Input value data type	Example format
Throw Exception on Bad Values	Boolean	False

Connection information

Needs an NS component for authentication.

Create SMP Credentials

Component settings

Usual Enabled etc

Use case

Retrieve an array of Available Software Items.

Source

See ServiceDesk - Software Request Process - Hidden Reports

SMP

Reports | Service and Asset Management | ServiceDesk | Available Software

ReportId	7DF44266-9612-4B92-A52C-108161866642
Url	http://<SMPSERVER>/altiris/asdk.ns/ReportManagementService.asmx
Item Page	http://<SMPSERVER>/altiris/console/ItemPage.aspx?ItemGuid=7DF44266-9612-4B92-A52C-108161866642
XML	http://<SMPSERVER>/Altiris/NS/ItemAsXml.aspx?ItemGuid=7DF44266-9612-4B92-A52C-108161866642

ServiceDesk - Software Request Process - DLLs

https://www.symantec.com/connect/articles/servicedesk-software-request-process-dlls

Statistics

0 Favorited

2 Views

0 Files

0 Shares

0 Downloads