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ServiceDesk Documentation

Created: 12 Apr 2013 • Updated: 26 May 2016 | 6 comments
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CNWilliams's picture
+4 4 Votes
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ServiceDesk 8.0
ServiceDesk 7.6
ServiceDesk 7.5 SP1

ServiceDesk 7.5 MP1

ServiceDesk 7.5

ServiceDesk 7.1 SP2

ServiceDesk 7.1 SP1

ServiceDesk 7.1

ServiceDesk 7.0 MR2

ServiceDesk 7.0 MR1

ServiceDesk 7.0

This article also explains how you to find the ServiceDesk documentation on the Symantec Knowledge Base.

To find most ServiceDesk documentation on the Knowledge Base

  1. Open the Enterprise Support page at
  2. Under TOP PRDOUCTS, click Supported Products A to Z.
  3. On the Supported Products A-Z page, click ServiceDesk.
    This opens the ServiceDesk documentation landing page.
  4. To find content, you can either search or browse.
    To search:
    Type a keyword or phrase in the Knowlege Base Search field and click the search symbol (magnifying glass).
    To browse:
    Click a documentation type heading for a complete listing of content in the category.
    (Documentation, How To, Best Practices, Known Issue, Release Notes, Troubleshooting)

Comments 6 CommentsJump to latest comment

Ambesh_444's picture

Very nice  and helpful.thank u very much for sharing with ius.

Thank& Regards,


"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as   solved."

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Rash_M's picture

wow CN Williams what a nice article link. This is very helpful article. Thank you dude.

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Sayee Jadhav's picture

I've appended the table with the URLs of ServiceDesk 7.5 SP1 product documentation.

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Greg Englund's picture

The release notes for ServiceDesk 7.5SP1 are not attached to the document at

Please make these available. Thanks.

Greg Englund

SMP 8.0, DS 6.9

Clark County Information Technology

Clark County, Washington

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africo's picture

Could this and the Workflow documentation page be updated now that 8.0 docs are available?

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kedar_k's picture

Thanks for the comment, africo. I have updated this page.

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