Mac Management Group

When installing the SMP agent for Mac, the installation fails or displays an expired certificate message. This affects only the SMP Agent for Mac 7.5 SP1+. It does not affect any 7.6 versions.

When running the agent install from a command line, the following error appears in the console:

installer: Certificate used to sign package is not trusted. Use -allowUntrusted to override.

When using the GUI, an error similar to the following will appear. If using a command line, the process may fail.

The  certificate used in these pkg files has expired. Newer versions of these SMP Agent pkg install files are not affected since they were signed with a newer certificate. 

Resolution:

Symantec has provided two sets of updated pkg files. These are for: 

• 7.5 SP1 GA (This set of files applies to 7.5 SP1, HF1, HF2 and HF3.)
• ​7.5 SP1 HF4

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Installation Instructions:

1. Download the correct, applicable file for your system to the Notification Server.
2. Unzip the file
3. Rename or move the existing files, if desired, but they are really of no use.
4. Copy the included pkg and manifest files to the correct destination directory on the NS.

• AltirisAgent.pkg
• AltirisBaseTaskHandlers.pkg
• AltirisClientTaskAgent.pkg
• AltirisInventoryRuleAgent.pkg
• AltirisSoftwareManagementFramework.pkg

• AltirisBaseTaskHandlers.pkg
• AltirisClientTaskAgent.pkg
• AltirisSoftwareManagementFramework.pkg
•