Symantec Management Platform (Notification Server)

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Started By not showing the currently logged-in User 

Apr 23, 2015 11:09 AM

Hi

Want let you know we´ve found a small issue with SMP 7.6 and 7.6 HF1. This is not a technical issue more a visual problem.

It can be confusing if you are running reports the check who starts Tasks in the SMP Console

Since SMP Version 7.6 (inlcuding 7.6 HF1) if you start a Task on a Client the "Started By" (see Screenshot) does not reflect your currently logged-in User in the SMP Console.

Screenshot 1: Currently logged-in with Altiristest\Administrator

Started By1.png

 

Screenshot 2: Currently logged-in with Altiristest\symtest but the Task still shows Started By with Altiristest\Administrator

started by2.png

We´ve opened a Support Case and I´ll let you know when we got a solution for this issue.

 

Network23

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Jun 02, 2015 09:06 AM

Thank you, Network23! :)

Alex.

Jun 02, 2015 08:55 AM

Hi Alex,

I can confirm the issue is resolved with SMP 7.6 HF2.

Network23

May 22, 2015 04:22 AM

Just FYI: fix for this issue included to 7.6.HF2 (HF2 is not released yet).

Thank you,

Alex.

May 04, 2015 10:44 AM

Hi Alex,

Here is the Ticket number and the Etrack number

Ticket Nr. 08629144

Etrack Nr. 3775612

Hope that Symantec will fix this in the next HF for 7.6

Network23

 

May 04, 2015 07:51 AM

Same here, would be helpfull if you can forward me your TIC reference so I can reflect on it.

Regards,
Alex

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