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Endpoint SWAT: Symantec Endpoint Protection 12.1

Created: 18 Dec 2012 • Updated: 15 Mar 2013
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Symantec Endpoint Protection – Best Practices

Symantec Endpoint Protection – Best Practices

The threat Landscape has changed and cybercrime is rampant. Companies cannot depend solely on desktop antivirus technology to protect themselves. Following the steps in the tabs below will improve the protection of desktops running Symantec Endpoint Protection and stop malware.


Migration Troubleshooting

If you are having an issue with an 11.06 upgrade to 12.1 the issue may be with the schema.

These are the steps that support asks the customer to complete to validate the db.

  1. Run Dbvaildator.
    1. To collect this information go to the Symantec Endpoint Protection Manager folder.
    2. Then open the tools folder and run the dbvalidator.bat file.
    3. After it has finished it will generate a file that the next tool that you will collect.
  2. Collectlog.cmd
    1. This tool is located in the same tools folder as Dbvaildator.
    2. After running the tool a zip fill be generated.
    3. Upload to support.

Related Links


 Upgrades not working via RDP?

RDP has the ability to open many different session and some are not supported. Below is information on supported sessions.


How to repair duplicate IDs on cloned Symantec Endpoint Protection 12.1 clients 

How to resolve the issue if you deploy multiple Windows computers, virtual or physical, by cloning a base hard drive image that includes Symantec Endpoint Protection 12.1, and now you have duplicate client IDs in the Symantec Endpoint Protection Manager's database. The cloned computers are reporting as the same client to the Endpoint Protection Manager.

Keeping Symantec Endpoint Protection 12.1 up to date

Tips for keeping SEP 12.1 up to date


Great Video’s created on Group Update Provider on the Symantec Connect website.


Virtual Environments


Disaster Recovery

Symantec Endpoint Protection 12.1: Best Practices for Disaster Recovery with the Symantec Endpoint Protection Manager

Visit the Endpoint SWAT Group

To access all of the content available in the Endpoint SWAT group, visit Endpoint SWAT