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Unable to start SEP service , Error 1053: The service did not respond to start or control request in a timely fashion.
0
Recommend
Jul 14, 2011 01:24 PM
Mithun Sanghavi
Issue:
When trying to start the SEP service the following error occurs. "Error 1053: The service did not respond to the start or control request in a timely fashion."
Error:
Error 1053: The service did not respond to start or control request in a timely fashion.
Cause:
There are multiple causes for errors like these.
The Windows Root Certificates are out of date.
Invalid or incomplete DCOM permissions.
SEP installation is corrupt.
Solution:
In order to resolve the issue, follow the steps in sequence.
I)
Update the Root Certificates for Windows - see
http://support.microsoft.com/kb/931125
.
II)
Configure the DCOM settings on the client and then reinstall the SEP Client
To verify Distributed COM properties
On the Windows taskbar, click
Start
>
Run
.
Type the following, and then click
OK
:
dcomcnfg
Do one of the following, depending on your operating system:
In Windows XP/2003, click
Component Services
>
Computers
>
My Computer
. Then right-click
My Computer
and click
Properties
.
In all other versions of Windows, go on to the next step.
On the Default Security or Default COM Security tab, under Default Access Permissions, click
Edit Default
.
Verify that Administrators, Interactive, and System accounts are set to Allow Access, and then click
OK
.
Under Default Launch Permissions, click
Edit Default
.
Verify that the Administrators, Interactive, and System accounts are set to Allow Launch, and click
OK
.
Do one of the following, depending on your operating system:
In Windows XP/2003, skip the two following steps.
In all other versions of Windows, go on to the next step.
In the Default Configuration Permissions section, click
Edit Default
.
In the Registry Key Permissions window, verify that the following are set to Full Control, and then click
OK
:
CREATOR OWNER
...\Administrators
SYSTEM
On the Default Properties tab, verify that Default Impersonation Level is set to
Identify
.
Click
Apply
, and then click
OK
.
Restart the computer for the changes to take effect.
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