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Workflow - Tokens from Listbox

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Jun 10, 2015 03:01 PM

Alex Hedley

In this article I will show you how to use Javascript in the Forms (Web).png

Forms (Web) Project Type to pass values from a Listbox to a Textarea.

This is similar to how the Email Templates work in ServiceDesk.

Add a Form Builder component to the Workflow.

Add a Multiline Textbox to your Form. Name it “Email_HTML”
Add a Listbox to your Form, give it an Ouput of “Token_SEL”

Web Form Editor - Edit Component - Functionality (js).png

Add some Tokens to the Listbox Items.

Token1
Token2
Token3

Then add a “Custom Event” using the “AttributesKeyValuePair”.

Web Form Editor - Edit Component (Listbox) - Functionality (js).png

Choose “onclick”

Web Form Editor - Edit Component (Listbox) - Functionality - onclick (js).png

Add the following code:

var Email_HTML = document.getElementById("Email_HTML");
var Tokens = document.getElementById("Tokens");
var selectedValue = Tokens.options[Tokens.selectedIndex].text; //.value;
Email_HTML.value = Email_HTML.value + ' ${' + selectedValue + '}';

Open the Form.

Now click on a Token and it will add it to your textbox.

In your code you can now parse the Tokens {} and replace them with any other info.

You could use “Workflow - Tag Finder (Extract Text By Pattern)”

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