Environment Carbon Black Support: All Products
Question How is Carbon Black Support transitioning to Broadcom?
Answer The process of transitioning to Broadcom systems and the necessary migration of Carbon Black systems will begin at approximately 5:00 p.m. (PDT) on Tuesday, April 30, 2024, and conclude on Sunday, May 5, 2024, at approximately 7:30 p.m. (PDT).
Between those two dates, if you need support, please continue submitting a support case through Carbon Black User eXchange (UeX).
To ensure a smooth transition and shutdown process, beginning at approximately 5:00 p.m. PDT on Wednesday, April 30, 2024, customers will only be able to ...