Intel,Altiris Group

Example Use Case for Intel vPro technology 

Jun 12, 2008 01:04 PM

With all the posting and information about configuring or provisioning Intel vPro technology, it might help to keep the end goal in mind. Configuring of the technology is a necessary step to realizing how it is used.

Joel put together a great series of usage models at http://www.symantec.com/connect/node/2201. In addition, the document linked below was co-authored between the Symantec\Altiris and Intel teams. It presents use cases for remote remediation and shows how Intel® Active Management Technology (Intel® AMT) and the Altiris Out of Band Management work together to improve help desk efficiency by reducing the number of desk side visits. Key usages of remote power control and redirection are shown.

The audience for this document includes IT professionals, help desk personnel, and service providers.

Document posted at http://communities.intel.com/docs/DOC-1669

I'm always interested to hear about success stories and accomplishments in extending the existing in-band management capability with the out-of-band management offered by the combined Altiris Out-of-band management and Intel vPro technologies.

The opinions expressed on this site are mine alone and do not necessarily reflect the opinions or strategies of Intel Corporation or its worldwide subsidiaries.

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