The best way to get in touch with the Connect staff or to ask technical questions is to use one of these links:
Norton product support: http://www.symantec.com/norton/support/selectproduct_ts.jsp
Symantec product support: http://www.symantec.com/connect/forums
Suggest a Connect feature: http://www.symantec.com/connect/ideas
Report a Connect bug: http://www.symantec.com/connect/inside-symantec/forums/symantec-connect
If you have problems with your Connect account or other general questions not covered above, use the form below.