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updated article 11 Aug 2018
When a Driver application gets installed on to a machine, it installs driver information like PNF, INF, CAT files in the location "C:\Windows\inf". By default, these files will be named as oemXX.pnf or oemXX.inf where XX stands for the number. Ex: oem1.INF, oem1.PNF and so on. So when we do a capture of such applications, these XX values will be hard coded which does affect many other device ...
updated discussion 10 Aug 2018
Hi Team, Is there any further update for this issue. 12.1.x client service (ccSvcHst.exe) may terminate unexpectedly,
updated discussion 03 Aug 2018
I need to create a software filter that will look a users AD group and based upon having certain Security Groups it will install software from a quick deploy job.  I am not a DBA so if any answers or examples a minimal explanation of what does what would be great.  Thanks. 
updated discussion 03 Aug 2018
I'm trying to create a filter that identifies all of our Laptops. We use Lenovo's so any item in  Inv_AeX_HW_Baseboard Part Numberwill reflect what we are trying to find. I can run directly from the SQL server the following code to pull what I need SELECT [dbo].[Inv_AeX_AC_Identification].[_ResourceGuid] ,[dbo].[Inv_AeX_AC_Identification].[Name] ,[dbo].[Inv_HW_Baseboard].[Part Number] ...
updated article 03 Aug 2018
DS 7.1 finally introduced a usable PXE implementation, but for everything but bare-metal deployment, I'd argue that automation folders are a better solution. They boot into automation faster, they are easier to configure, and best of all they don't require a CCNA and access to your entire networking infrastructure to install (especially in a modern VLAN environment)! Unfortunately there's ...
updated discussion 01 Aug 2018
Did Symantec ever get around to giving us an quick identifier on the Manage > Computers page to see whether or not a machine is currently powered on and connected?  I'm in the process of dropping DS 6.9 and migrating everything to our new SMP 8.1 server but I'm having a hard time selling this to our Support staff because they're so used to seeing whether or not a machine is ...
updated discussion 10 Aug 2018
Hi Team, Is there any further update for this issue. 12.1.x client service (ccSvcHst.exe) may terminate unexpectedly,
updated discussion 03 Aug 2018
I need to create a software filter that will look a users AD group and based upon having certain Security Groups it will install software from a quick deploy job.  I am not a DBA so if any answers or examples a minimal explanation of what does what would be great.  Thanks. 
updated discussion 03 Aug 2018
I'm trying to create a filter that identifies all of our Laptops. We use Lenovo's so any item in  Inv_AeX_HW_Baseboard Part Numberwill reflect what we are trying to find. I can run directly from the SQL server the following code to pull what I need SELECT [dbo].[Inv_AeX_AC_Identification].[_ResourceGuid] ,[dbo].[Inv_AeX_AC_Identification].[Name] ,[dbo].[Inv_HW_Baseboard].[Part Number] ...
updated discussion 01 Aug 2018
Did Symantec ever get around to giving us an quick identifier on the Manage > Computers page to see whether or not a machine is currently powered on and connected?  I'm in the process of dropping DS 6.9 and migrating everything to our new SMP 8.1 server but I'm having a hard time selling this to our Support staff because they're so used to seeing whether or not a machine is ...
updated discussion 24 May 2018
Hi Guys, We have SEPM client with a replication patner and we have configured multiple single risk events with variation in Actions taken. Ideally i thought both SEPM will be sending the same alerts as they are replication partners. (like if primary send out 10 alerts the secondary would have also send the same 10 alerts) But we are getting different alerts. Few of the alerts are same but ...
updated discussion 24 May 2018
Hi All, Just have a small doubt.  Is SEP 14 Mp2 client compatible with server 2003 r2 64 bit OS.  Regards
updated discussion 10 May 2018
Hello everone, I'm working on a report of all Tickets and Tasks on a single report, using SQL Query. However, I have some issues when building up this report: Tickets and Tasks are on different tables. (solved using a join) When joining tables, all tickets and tasks are visible (that's ok) But there are some tickets from ImIncidentTicket table, with column 'ResolvedInmediately' with bit 0 or ...
updated article 11 Aug 2018
When a Driver application gets installed on to a machine, it installs driver information like PNF, INF, CAT files in the location "C:\Windows\inf". By default, these files will be named as oemXX.pnf or oemXX.inf where XX stands for the number. Ex: oem1.INF, oem1.PNF and so on. So when we do a capture of such applications, these XX values will be hard coded which does affect many other device ...
updated article 03 Aug 2018
DS 7.1 finally introduced a usable PXE implementation, but for everything but bare-metal deployment, I'd argue that automation folders are a better solution. They boot into automation faster, they are easier to configure, and best of all they don't require a CCNA and access to your entire networking infrastructure to install (especially in a modern VLAN environment)! Unfortunately there's ...
updated article 17 Jul 2018
Prologue: I ran into a problem today. I needed to image a Windows 7 client, but for the life of me couldn't get the Mass Storage Device drivers working in WinPE. I decided to use Linux instead, which worked fine with the included drivers. Unfortunately the only supported method for imaging in Linux is RDeploy, which does not support imaging Windows 7 without running scripts. More ...
updated article 12 Jul 2018
Here is a list of Workflow/ServiceDesk Projects not included in the base install of WF/SD. --- Email Monitor ServiceDesk Multiple Email Box Monitor - Version 8.1 https://www.symantec.com/connect/downloads/servicedesk-multiple-email-box-monitor-version-81 Servicedesk Email Monitor Multi - 8.x https://www.symantec.com/connect/downloads/servicedesk-email-monitor-multi-8x Updated Packages For ...
updated article 05 Jul 2018
Before you begin your migration or upgrade to Symantec IT Management Suite 7.5, we recommend reviewing our Quickstart guides to gain an overview of the steps to successfully move to 7.5. These two Quickstart Guides are available for download from this article: 6.x to 7.5 Quickstart Migration Guide (download link below) 7.1 to 7.5 Quickstart Upgrade Guide (download link below) In addition, ...
blog entry comment 02 Feb 2018
updated blog entry 23 Nov 2017
Welcome to our Windows 10 migration best practice site where you'll find everything you need to know to get started with your Windows 10 migration. The Whitepaper and sample jobs and reports are attached to this artcile, please personal message me with your feedback and suggestions. Many thanks!
new blog entry 04 Oct 2017
At The Nature’s Bounty Co. we focus on endpoint security. Vulnerable end user systems can cause real operational and economic damage to a company like ours. We’re a global market leader in natural wellness products such as vitamins, nutritional supplements, sports and active nutrition, and ethical beauty products.  One of the biggest challenges we faced as an IT organization was ...
updated download 01 Mar 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated download 28 Feb 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated download 28 Feb 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated download 28 Feb 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated download 28 Feb 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated event 18 Apr 2018
updated event 26 Mar 2018
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Register Today! Symantec ...
updated event 26 Mar 2018
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Register ...
updated event 14 Feb 2018
Wollten Sie schon immer mal einen digitalen Bewilligungsprozess erstellen? Wollten Sie schon immer mal verschiedene Silo Systeme verknüpfen und die passenden Daten anzeigen oder verarbeiten? Die Symantec Workflow Solution, ein Teil von Altiris, ermöglicht Ihnen dies. Wie das geht können Sie bei unserem Workshop live erleben und selber umsetzen. FYRE Consulting AG führt eine exklusive ...
new event 13 Dec 2017
The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console ...
new event 13 Dec 2017
The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console ...
new event 06 Dec 2017
Symantec solutions are essential for helping organizations protect and detect security incidents across the enterprise. But every incident still needs a response from the organization—and in some cases, the response needs to be lightning fast. Join us December 19th @ 2 pm (ET), 11 am (PT) The challenge is that most companies are still responding at “people speed”—following long ...
updated event 05 Sep 2017
Please join us for our next Nashville Data Loss Prevention User Group meeting, Wednesday September 6th, 2017, from 10:30 am to 1:00 pm at Deloitte Services - 4022 Sells Dr. Hermitage, TN 37076.  Lunch will be served! Tentative Agenda: 10:30 – 10:45: Welcome & Introductions 10:45 – 11:45: Symantec Presentation: Chris Mitchell - DLP 15 11:45 – 12:15: Lunch 12:15 – 12:45: ...
updated video 05 Jul 2018
This how-to video covers the migration process from Altiris 6.x to Symantec IT Management Suite 7.5 powered by Altiris technology. Links to learn more: 7.5 Migration and Upgrade landing page 7.5 Presentations and Hands-on Labs from the 7.5 Summit IT Management Suite 7.5 Documentation Migration Guide 6.x to 7.5 7.5 Installation and Upgrade Guide 7.5 Planning for Implementation Guide
updated video 30 Jan 2018
XVUE® controls remote users on-demand, monitors remote systems and receives alerts when they need maintenance. XVUE® is a stand-alone product and has full integration with Symantec’s Altiris solutions and is a quick and easy replacment for pcAnywhere. Support Remote Users Powerful tools increase team productivity •    Multiple simultaneous remote sessions allow you to connect to ...
updated video 04 Oct 2017
Audio recording of Symantec interview with Jeremy Small, End User Support Services Manager, The Nature's Bounty Co.
updated video 27 Jun 2017
This is a how to video on using advanced math the ‘easy way’ in Workflow Solution. In this video, you will see how to run through the formula component editor, test the formula component, and use the formula component in a workflow. This video will not cover advanced math that requires you to know C# or the Workflow component API. For more information, please see the guide at the following ...
updated video 27 Jun 2017
This is a how to video on using the Web App Project Type that was introduced in Workflow 7.5. In this video, you will learn about the Web App Project type and see how to create and configure it. The Web App project type allows Workflow, Dialog, and Service models in the same project. It gives you complete control of how the project is consumed by allowing you to define multiple web pages and ...
updated video 22 Jun 2017
Process Type Actions are Workflow processes that you can launch from the Process View page. The Incident and Change Management Process View pages include a set of default Process Type Actions as quick links. These actions are in the Tasks and Actions section in the Process Actions subsection. These actions save time and can improve the turnaround of incident resolution and change ...
new idea 17 Jul 2018
Hi, Would it be possible to create some rules in the management console SEPM in order to manage Citrix servers ? Based on the article https://support.symantec.com/en_US/article.TECH91070.html, all this rules should be in a special Citrix policy already configured. And if possible a tick box for the option where you have to change the registry locally to prevent SmcGui.exe to ...
updated idea 29 Jun 2018
Problem: When a host is added to the network intrusion prevention exclusion list, excluded host's traffic gets short circuited from further processing even if you have a firewall rule blocking excluded hosts from accessing certain ports. For example, blocking a nessus scanner and all other hosts from port 443 while nessus scanner is on network intrusion prevention exclusion ...
new idea 16 May 2018
It would be nice to delete more than one Hardware Devices at once under Policy Components, if the device is not anymore in the Policy.
updated idea 05 Mar 2018
I am firmly convinced that the SEP management and SEP client could use a powershell module with which generating reports and administration would become far more easy. I get emails on which coputers have not updated to the latest Virus definitions. but generating reports is a hassle. With a well designed powershell module for SEP clients and manager I could find all the computers which are ...
new idea 01 Mar 2018
You currently only allow adding permissions per client and not group. Would be a good idea and save client's time if you would have both the add by Client and/or by Group. Thanks, Art G.
new idea 06 Feb 2018
I know this is a small gripe, but it would be great to have an easy option to disable the "highlight" effect when some components are focused.  An example of this is the IncludeHTML component, which I use on every page in every project I do.  Adding this option (and others, would be great) within the Style Editor would be handy. Currently I either have to set up a CSS class and apply ...
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