Video Screencast Help
updated discussion 19 Jan 2017
I have just upgraded to GSS 3.1 MP5... I should have posted this long ago but worked around it instead.  Looking for a way of programatically indentifying wether a system is booted into UEFI or BIOS mode.  On USB drives I am able to use the Microsoft recommended method of using a command to query a value in the registry of the booted winpe environment for a value.  The ...
updated article 19 Jan 2017
I've written a number of Articles on the Workflow REST Generator, here is a list: Some examples are using Mobility but any REST API could be used. Make sure to download POSTMAN or another client to help with testing. ARTICLES Using the REST Generator in Workflow 7.6 https://www.symantec.com/connect/articles/using-rest-generator-workflow-76 Using the REST Generator (GET) in ...
updated discussion 19 Jan 2017
I have just upgraded to GSS 3.1 MP5... I should have posted this long ago but worked around it instead.  Looking for a way of programatically indentifying wether a system is booted into UEFI or BIOS mode.  On USB drives I am able to use the Microsoft recommended method of using a command to query a value in the registry of the booted winpe environment for a value.  The ...
discussion comment 19 Jan 2017
updated article 19 Jan 2017
I've written a number of Articles on the Workflow REST Generator, here is a list: Some examples are using Mobility but any REST API could be used. Make sure to download POSTMAN or another client to help with testing. ARTICLES Using the REST Generator in Workflow 7.6 https://www.symantec.com/connect/articles/using-rest-generator-workflow-76 Using the REST Generator (GET) in ...
updated article 11 Jan 2017
These guidelines are not intended to be exhaustive, step-by-step instructions, but provide some helpful hints that may prevent some common issues that occur during imaging. Your situation may vary, you must research these questions carefully in order to evaluate your environment and your needs to determine if any modifications should be made to these steps. For use with Ghost ...
updated article 10 Jan 2017
I raised an Idea on connect - SMP - ASDK - Web Service - InvalidateTargetMembership asking for a way to programatically update a Target in an efficient way. There are a number of ways to do this either via SQL or using NScript but none are great. exec spResourceTargetDeltaUpdate @resourceTargetGuid='target guid goes here', @flush=1If you search the forums ...
updated article 09 Jan 2017
Installation of SMA (Symantec Management Agent) on LINUX is not very complicated, once you understand how LINUX works. Altiris (in version 7.6) is officially supported on Red Hat Linux (RHEL) and SUSE Linux – but you can install SMA on other LINUX releases as well. In this article I describe all major steps that I did to get SMA installed on Debian 8 and Ubuntu 16. To make long story short, ...
updated blog entry 22 Dec 2016
To make it easier to find past and upcoming webcasts related to Symantec Endpoint Management solutions, I'm creating this blog post and will keep it updated over time. The links below for past webcasts will include the recording and Q&A. The links for upcoming webcasts will send you to the registration page. Enjoy! Webcast Topic: Patching Windows 10 and Office 365 Date: December 13, ...
new blog entry 11 Nov 2016
WEBINAR: Effective Patch Strategies for Windows 10 and Office 365 TIME: 9:00 AM (PST) / 12:00 PM (EST) SPEAKER: Damon Covey, Director of Regional Product Management Microsoft has made significant changes in how they provide updates to Windows 10 and Office 365.  These changes have caused confusion and additional complexity for many enterprises. Please join us for this special webcast to ...
updated blog entry 09 Oct 2016
For Linux environments that use Systemd, you may encounter issues with the ITMS Linux Agent on boot. The reason for this is that ITMS installs '/etc/init.d/altiris' as the control script for the Agent. This control script is not aware of Systemd dependency mechanisms. In the event that the Local file system is not mounted, particularly '/opt', the 'altiris' service will fail to start. This ...
updated blog entry 06 Oct 2016
Thanks to all those who attended our webcast on enabling security and compliance with IT Management Suite. Special thanks to ITS for the great presentation and content. Slides used during the webcast are included with this blog post (scroll down to the bottom) Download or Playback the Webcast Recording Our next webcast will be on December 3. Mark your calendar!
blog entry comment 28 Sep 2016
updated blog entry 19 Sep 2016
Redmond Magazine recently announced the results of their 2014 Reader’s Choice Awards. Readers submitted their favorite products across 70 categories and the publication compiled the results to determine the winners. Symantec received the second highest number of overall awards (25) among vendors with Symantec Endpoint Management products receiving 9 awards in 7 different categories including ...
new download 31 Oct 2016
This is a quick and easy SQL report which will list any device which has a Public IP address assigned to a network interface.  You can use this to determine which systems in your environment are exposed to the internet (hopefully with some sort of host based firewall installed).   Note that for this report, I'm presuming ignoring anything which uses a private address (per RFC1918), ...
updated download 06 Oct 2016
Introduction: The Unknown Software Handler tool was created based on customer needs to gain clarity on their Software Inventory data and to categorise the myriad of unknown software components that relate to a software installation into a Software Product in an automated and reliable manner. A secondary aim is to help consolidate customer data into a Definitive Software Library if ...
download comment 04 Oct 2016
updated event 18 Jan 2017
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec ...
updated event 16 Jan 2017
Please join us for our South Africa Endpoint Management User Group meeting on Tuesday, 7th March 2017, from 9.00am to 12.00 with lunch to follow. Afterwards please join Symantec for an optional round of golf. During the day you will hear from Symantec experts the latest news and roadmaps for the next releases of Endpoint Management, as well as the best practice approach to ...
updated event 13 Jan 2017
Please join us for the next Denver EPM User Group meeting on April 5, 2017 from 11:00 am to 1:30 pm at Great-West Financial: 8515 E. Orchard Road Greenwood Village, CO 80111. Lunch will be served! Agenda: 11:00 – 11:30: Welcome and Introductions – Chase Nimmer 11:00 – 11:30: (Lunch served during the first presentation) 11:30 – 12:30: Symantec Presentation: All about ITMS ...
updated event 05 Jan 2017
Please join us for the next Twin Cities Endpoint Management User Group meeting on Tuesday, March 7, 2017 from 10:00 am to 2:00 pm at Ramsey County’s building on 90 Plato Blvd. West (Plato Conference Room), in Saint Paul. Lunch will be served! Agenda Welcome & Introductions Symantec Presentation: ITMS Roadmap + Software Management / Patch Management Partner ...
updated event 15 Dec 2016
Please join us for the next Chicago Endpoint Management User Group meeting on February 10 from 9am to 1pm Guggenheim Partners, 2455 Corporate W. Drive, in Lisle, IL.  Lunch will be served! Agenda: Customer Lunch & Networking Session Welcome & Introductions Symantec Presentation: “Leveraging custom inventory to solve common IT challenges” – James Broniec, EPM Architect Partner ...
updated event 06 Dec 2016
Please join us for the next Sacramento Endpoint Management User Group meeting on Friday, December 9, 2016, from 8:30am to 11:30am at SMUD in Sacramento. Breakfast will be served! Agenda Breakfast & Networking Welcome & Introductions Symantec Presentation: Brian Sheedy – Product and Company Update / ITMS 8.0 Tips & Tricks Customer Presentation: Dewayne Cudney, SMUD – Our ...
updated event 05 Dec 2016
Agenda: 10:00h -11:00h               Welcome und Kaffee 11:00h – 12:30h             Symantec EPM aktueller Überblick, neues zur Version 8.1; Roadmap  12:30h – 13:30h             EPM in einer internationalen ...
updated event 05 Dec 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Deployment ...
updated video 03 Jan 2017
Bay Dynamics recently announced the availability of the standalone IT Analytics Server 2.1, which includes an enhanced web based cube browser. This video walks you through how as an existing Symantec IT Management Suite customer, you can leverage IT Analytics Server to visualize your cube data and take advantage of its benefits.
updated video 03 Jan 2017
"Free Your IT to focus on what really matters to your business, while giving your end users the consumer e-commerce experience they’re accustomed to. Actionable Integration: ServiceNow to Altiris makes this possible with a tight integration between ServiceNow and software deployment solutions like Symantec’s Altiris Endpoint Management Platform. In this video we’ll demonstrate the recently ...
updated video 03 Jan 2017
In this video, Stu Harris of ITS Partners, goes in depth to compare asset data with inventory data in Altiris Asset Management Suite.  If you want to contact Stu Harris for more information, feel free to drop him an email at sharris@itsdelivers.com
updated video 03 Jan 2017
In this presentation, we will preview the new capabilities in the Altiris platform provided by Bomgar technology with a focus on their integrated solution with ITMS 7.6 and how you can drive down support costs, improve end user satisfaction and manage any device in your organization – no matter where it is!
updated video 03 Jan 2017
THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default ...
updated video 03 Jan 2017
In this screencast Rasmus Ronlev, Lead Solution Architect for ITS Partners will walk you through some visible and valuable feature changes in ITMS 7.6 at both the server and client level. If you would like to watch in HD, you can view it here. To learn more, be sure to visit us our website.
updated video 03 Jan 2017
In this Video we will discuss how to add simple automation to the boot disks created with the BDC.  Additionaly we will add command line switches to the ghost32.exe and ghost64.exe.    For referance see Apendix A from the Ghost Implementation Guide  for more use examples.  See Switches: Alphabetical list of switches for a list of most of the ghost ...
updated video 03 Jan 2017
This is a walk through of adding windows 8.0 (PE 4) Drivers to the Symantec Boot Disk Creator from TECH 223404. I will follow the steps noted in TECH227489.   We will go over how to download, extract driver files from the NIC manufacturer web page.   You will need to add drivers to the Boot Disk Creator if your Ghost boot disk boots up but you do not have network ...
updated video 03 Jan 2017
This is a walk through of TECH 223404. Showing how to download, extract and set up the new Ghost Boot Disk Creator 3.0. It includes instructions on downloading the Windows PE files from Microsoft and importing them to the Ghost Boot Disk Creator. See http://www.symantec.com/docs/TECH223404 for information on the Boot Disk Creator. 
updated idea 12 Jan 2017
Dear Symantec, I recently had a request from a customer for the hardware specifications of what they needed to implement CeM, so I provided them the following document: https://support.symantec.com/en_US/article.DOC9321.html This document is pretty good, but it does not include the hardware requirements for the Internet Gateway server and does not point to the Planning and Implementation ...
updated idea 09 Dec 2016
When importing from AD objects, all are offline, except when I copy the SyLink file to the workstation. But it becomes impractical when you have 20000 Workstations. This is a limitation
new idea 30 Nov 2016
At this time in the PMC for Endpoint Protection SBE.cloud you can only add Administrators which have full rights.  I would like to have some users that can see the dashboard of all of our customers but for a read only permission level.
updated idea 21 Nov 2016
Hi, We recently upgraded our environment from Altiris 7.5 SP1 to Altiris 8.0 HF4. Everything ran smoothly without any issues. From end-user point of view, the only differences I felt was the Altiris Agent is having many option and the Patching Prompts behavior change. After running some Patching Policies on some of our clients, I noticed some Patching Prompts behavior change once a user clicks ...
updated idea 17 Nov 2016
I opened a request with Symantec support and they noted that Altiris does not support two-factor authentication (2FA) for SMP console authentication. The recommendation was to post in here for an enhancment idea. Considering authentication can be configured using Windows active directory (AD) credentials and access will likely allow the user to deploy software accross the enterprise, ...
new idea 24 Oct 2016
Hello, As today there's no more competition between CMS products and backup products, don't you think it could be worth to re-start Recovery Solution in CMS product line ? This product was great to backup in the background laptops, and stream the differences back to datacenter. It was well integrated in CMS.  Can you start a vote to see who will buy the product if it is re-released ? Thanks,
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