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new discussion 07 Dec 2016
I am looking for a way to collect windows event log information using Altiris.  I saw this article but it is very vague on how to actually use the files associated with the article. https://support.symantec.com/en_US/article.HOWTO8544.html I need to be able to look for specific event log entires and get them into a report.  Custom inventory sounds like the best solution?
updated discussion 07 Dec 2016
I'm trying to network boot to the server with GSS 3.1 but I'm getting different results from different clients.  The clients are the same  and I've had networking admins look at the settings various times and we can't identify the differences.   For some, the client boots to the menu as I'd expect.  Others exit the network boot right away.   I've included the MTFTP ...
updated event 06 Dec 2016
Please join us for the next Sacramento Endpoint Management User Group meeting on Friday, December 9, 2016, from 8:30am to 11:30am at SMUD in Sacramento. Breakfast will be served! Agenda Breakfast & Networking Welcome & Introductions Symantec Presentation: Brian Sheedy – Product and Company Update / ITMS 8.0 Tips & Tricks Customer Presentation: Dewayne Cudney, SMUD – Our ...
new discussion 07 Dec 2016
I am looking for a way to collect windows event log information using Altiris.  I saw this article but it is very vague on how to actually use the files associated with the article. https://support.symantec.com/en_US/article.HOWTO8544.html I need to be able to look for specific event log entires and get them into a report.  Custom inventory sounds like the best solution?
updated discussion 07 Dec 2016
I'm trying to network boot to the server with GSS 3.1 but I'm getting different results from different clients.  The clients are the same  and I've had networking admins look at the settings various times and we can't identify the differences.   For some, the client boots to the menu as I'd expect.  Others exit the network boot right away.   I've included the MTFTP ...
updated article 06 Dec 2016
Deploy Anywhere is a utility used for injecting drivers on a target OS. The below documentation references how to run an evaluation on your client machine to verify all drivers are compatible and not missing.   The commands for Deploy Anywhere Evaluation in Ghost Solution Suite 3.0/3.1 have changed slightly from the older Ghost Solution Suite 2.0/2.5 version. To run an evaluation in Ghost ...
updated article 06 Dec 2016
It may happen that you install SMA on LINUX successfully, and even agent seems to be working fine, you can still see it as “UNTRACKED” in SMP Console. I noticed that behavior on some releases of CentOS and Ubuntu. Reason of that behavior is, that particular machine does not have assigned to any Client Configuration Policy (located under Targeted Settings). Quick fix is this: ...
updated article 01 Dec 2016
Component definition This component gets a list of item guids of all items matching the input parameters 'name' and 'type'. Component icon Definition of component input value or values Table: Input values Input value name Input value data type Example format Comments Timeout [Number] 10000 Time in milliseconds name [Text] Testsoftware Full name required, no ...
article comment 28 Nov 2016
Sally5432 commented on: AutoPatcher
new article 21 Nov 2016
The following charts show test results for various configurations of SSL, TLS, Key Exchange and Cipher settings in IIS for SMP Agent for Mac communication with the SMP server.  While it would be impossible to test every combination, there are several obvious combinations that were tested. The following conditions apply:  All SSL, TLS, Key Exchange and Cipher configuration ...
updated article 21 Nov 2016
Full OS platform support Official supportability matrices for the Symantec Management Platform and Altiris solutions included in IT Management Suite. Also, official full support statements for recently-released OS versions. IT Management Suite 6.x/7.x/8.x Platform Support Matrix Windows 10 Anniversary Update 1 - Redstone Windows 10 Windows 8.1 August Update Windows 8.1 Update 1 Windows ...
updated article 17 Nov 2016
Component definition This component creates a directory folder. Component icon Definition of component input value or values Table: Input values Input value name Input value data type Example format Directory Name [Text] \\myserver\share\folderToCreate   Definition of component output value or values No variable is created. Connection information none Component ...
new blog entry 11 Nov 2016
WEBINAR: Effective Patch Strategies for Windows 10 and Office 365 TIME: 9:00 AM (PST) / 12:00 PM (EST) SPEAKER: Damon Covey, Director of Regional Product Management Microsoft has made significant changes in how they provide updates to Windows 10 and Office 365.  These changes have caused confusion and additional complexity for many enterprises. Please join us for this special webcast to ...
updated blog entry 09 Oct 2016
For Linux environments that use Systemd, you may encounter issues with the ITMS Linux Agent on boot. The reason for this is that ITMS installs '/etc/init.d/altiris' as the control script for the Agent. This control script is not aware of Systemd dependency mechanisms. In the event that the Local file system is not mounted, particularly '/opt', the 'altiris' service will fail to start. This ...
updated blog entry 06 Oct 2016
Thanks to all those who attended our webcast on enabling security and compliance with IT Management Suite. Special thanks to ITS for the great presentation and content. Slides used during the webcast are included with this blog post (scroll down to the bottom) Download or Playback the Webcast Recording Our next webcast will be on December 3. Mark your calendar!
blog entry comment 28 Sep 2016
updated blog entry 19 Sep 2016
Redmond Magazine recently announced the results of their 2014 Reader’s Choice Awards. Readers submitted their favorite products across 70 categories and the publication compiled the results to determine the winners. Symantec received the second highest number of overall awards (25) among vendors with Symantec Endpoint Management products receiving 9 awards in 7 different categories including ...
new download 31 Oct 2016
This is a quick and easy SQL report which will list any device which has a Public IP address assigned to a network interface.  You can use this to determine which systems in your environment are exposed to the internet (hopefully with some sort of host based firewall installed).   Note that for this report, I'm presuming ignoring anything which uses a private address (per RFC1918), ...
updated download 06 Oct 2016
Introduction: The Unknown Software Handler tool was created based on customer needs to gain clarity on their Software Inventory data and to categorise the myriad of unknown software components that relate to a software installation into a Software Product in an automated and reliable manner. A secondary aim is to help consolidate customer data into a Definitive Software Library if ...
download comment 04 Oct 2016
new download 14 Jun 2016
Here are the revised packages for SD.EmailMonitorMulti - for Servicedesk version 8.x.  They contain some small fixes that were discovered as a part of the 8.x Email Monitor as well. Please remember that you need to publish both packages.  You should also use the SD.EmailServerAccountAdmin application to administer the various email accounts that will be monitored. It is also ...
updated event 06 Dec 2016
Please join us for the next Sacramento Endpoint Management User Group meeting on Friday, December 9, 2016, from 8:30am to 11:30am at SMUD in Sacramento. Breakfast will be served! Agenda Breakfast & Networking Welcome & Introductions Symantec Presentation: Brian Sheedy – Product and Company Update / ITMS 8.0 Tips & Tricks Customer Presentation: Dewayne Cudney, SMUD – Our ...
updated event 05 Dec 2016
(Agenda coming soon)
updated event 05 Dec 2016
Agenda: 10:00h -11:00h               Welcome und Kaffee 11:00h – 12:30h             Symantec EPM aktueller Überblick, neues zur Version 8.1; Roadmap  12:30h – 13:30h             EPM in einer internationalen ...
updated event 05 Dec 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Deployment ...
updated event 16 Nov 2016
XVUE® - Integrated with Ghost Solution Suite (GSS)! Support, Access and Monitor all internal and external systems effortlessly at a fraction of the cost of competing technology. XVUE provides advanced management capabilities that are easy to use with integration into GSS. Join us on Nov 29, 2016 11:00 AM (GMT-5:00) Eastern Time (US and Canada)   •  Encrypted Communication   ...
updated event 14 Nov 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec ...
updated event 14 Nov 2016
Please join us for the next Chicago Endpoint Management User Group meeting on February 10 from 9am to 1pm Guggenheim Partners, 2455 Corporate W. Drive, in Lisle, IL.  Lunch will be served! Agenda: Customer Lunch & Networking Session Welcome & Introductions Symantec / Partner Presentation – James Broniec, Solution Architect, followed by presentation by NetX on remote ...
new event 11 Nov 2016
WEBINAR: Effective Patch Strategies for Windows 10 and Office 365 TIME: 9:00 AM (PST) / 12:00 PM (EST) SPEAKER: Damon Covey, Director of Regional Product Management Microsoft has made significant changes in how they provide updates to Windows 10 and Office 365.  These changes have caused confusion and additional complexity for many enterprises. Please join us for this special webcast to ...
updated event 19 Oct 2016
Agenda: Welcome & Introductions -- Paul Goverts Overview of User Groups Program Symantec Presentation: Tomas Chinchilla, Symantec EPM Product Management 1) All about IT Management Suite 8.0, Ghost Solution Suite 3.1, Service Desk 8.0 2) EPM product roadmap (8.1 and beyond) Customer Q&A and Discussion Customer Presentation: Paul Goverts, St. John Fisher College – How we’re ...
updated video 06 Oct 2016
Hello guys, In the video below will make a demonstration of how to change the Admin account password Workflow Solution ProcessManager Portal. This password is set in the installation. This process doesn't have a high level of complexity. Please consider this video to version 7.6 Workflow Solution. Possible that works for version 7.5 and 8.0. For different versions please see the article ...
new idea 30 Nov 2016
At this time in the PMC for Endpoint Protection SBE.cloud you can only add Administrators which have full rights.  I would like to have some users that can see the dashboard of all of our customers but for a read only permission level.
updated idea 21 Nov 2016
Hi, We recently upgraded our environment from Altiris 7.5 SP1 to Altiris 8.0 HF4. Everything ran smoothly without any issues. From end-user point of view, the only differences I felt was the Altiris Agent is having many option and the Patching Prompts behavior change. After running some Patching Policies on some of our clients, I noticed some Patching Prompts behavior change once a user clicks ...
updated idea 17 Nov 2016
I opened a request with Symantec support and they noted that Altiris does not support two-factor authentication (2FA) for SMP console authentication. The recommendation was to post in here for an enhancment idea. Considering authentication can be configured using Windows active directory (AD) credentials and access will likely allow the user to deploy software accross the enterprise, ...
new idea 24 Oct 2016
Hello, As today there's no more competition between CMS products and backup products, don't you think it could be worth to re-start Recovery Solution in CMS product line ? This product was great to backup in the background laptops, and stream the differences back to datacenter. It was well integrated in CMS.  Can you start a vote to see who will buy the product if it is re-released ? Thanks,
updated idea 07 Oct 2016
Hello Can you please modify full console report to see server Status? I'm using Monitors tab, to create computer status report, there are all servers from my console, but I cannot see the Status, if server is online or offline.. It;s visible just in graphical view, but NOT in the exported excel file. There is not other overall status report where are visible ALL clients connecyed to the ...
new idea 30 Sep 2016
Symantec can we please have the ability to add a predefined computer to a specific Organisational Group when adding a predefined computer? The user who creates this predefined computer should only be able to see the Organisational Groups that he has rights to. This functionality is available in the product but only if you create a CEM Package. It would be really nice and helpful to see this in ...
new idea 20 Sep 2016
I would like to request an option be added to the Symantec Management Console -> Settings -> Agents/Plug-Ins -> Maintenance Windows.  My organization is looking to be able to use the Patch Management agent to patch payroll servers but we have gotten a request from Payroll to not patch on Payweeks.  We are on a every other week pay schedule and there is no automated way to setup a ...
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