Video Screencast Help
We've launched some major improvements to the interface and community structure. Learn about them here!
new discussion 30 Apr 2017
Hi Gurus,  I'd like to seek for your expertise on what is the best way to run a report via Altiris to get all Microsoft software that we have installed on all of our machines? The report may have machine's hostname, location or OU, username, email, software name, and software version. I tried to look at the built-in reports, but it seems like it doesn't fit our needs. Thank you in ...
updated discussion 30 Apr 2017
The following Ghost Solution Suite 3.2 documentation are available for your reference: Document URL Ghost Solution Suite 3.2 Release Notes DOC9714 Installation and Upgrade guide for Ghost Solution Suite 3.2 DOC9719 Symantec Ghost Solution Suite 3.2 User Guide DOC9721 PXE Configuration Utility User  Guide DOC9724 Symantec Boot Disk Creator User Guide DOC9723 Symantec Ghost ...
new blog entry 28 Apr 2017
When using a DropDown list component in Workflow forms, the component does not always display all items included in from the configured array variable. The component has built in to its function a duplicate filtering element, such that, If the field being displayed matches other elements, all duplicate elements are removed.  For example, if the drop down list component is configured using ...
new discussion 28 Apr 2017
Ok so we have many custom inventories and all is well. The other day I was asked if we can just add a new column to an already in place custom inventory. Back in NS6 days it was difficult as you had to create your local file and run it to create the actual custom inventory table. Today you go in and build it in the "Manage Custom Data Classes" section. and reference that in your vbs. That ...
new blog entry 28 Apr 2017
Incident Management allows tickets to be placed on hold, delaying SLA calculations.  As a part of that hold process a reason must be provided for placing the incident on hold.  There is a default value of None Given, but this is a drop down field that can be easily customized by adding values to the Servicedesk Application Properties.  To do this: Open the ProcessManager ...
new discussion 30 Apr 2017
Hi Gurus,  I'd like to seek for your expertise on what is the best way to run a report via Altiris to get all Microsoft software that we have installed on all of our machines? The report may have machine's hostname, location or OU, username, email, software name, and software version. I tried to look at the built-in reports, but it seems like it doesn't fit our needs. Thank you in ...
updated discussion 30 Apr 2017
The following Ghost Solution Suite 3.2 documentation are available for your reference: Document URL Ghost Solution Suite 3.2 Release Notes DOC9714 Installation and Upgrade guide for Ghost Solution Suite 3.2 DOC9719 Symantec Ghost Solution Suite 3.2 User Guide DOC9721 PXE Configuration Utility User  Guide DOC9724 Symantec Boot Disk Creator User Guide DOC9723 Symantec Ghost ...
new discussion 28 Apr 2017
Ok so we have many custom inventories and all is well. The other day I was asked if we can just add a new column to an already in place custom inventory. Back in NS6 days it was difficult as you had to create your local file and run it to create the actual custom inventory table. Today you go in and build it in the "Manage Custom Data Classes" section. and reference that in your vbs. That ...
updated article 26 Apr 2017
DeployAnywhere is a utility that is used after image deployment to attempt to identify and inject missing drivers into a deployed Windows image. The DeployAnywhere executable files are included with Ghost Standard Tools, as is the driver database management utility (DriverManager.exe and/or DriverManager64.exe) but there is no default Driver Database. You can use DeployAnywhere in ...
updated article 25 Apr 2017
Overview imagine a Windows®-based SOE image inspired by automation.  imagine an enterprise-class service at small business prices.   imagine you didn't need any infrastructure or skilled technical resources. Cloud-based Imaging The world's first and only self-service SOE Portal is a Software-as-a-Service (SaaS) platform for creating your SOE images in the cloud.  The ...
new blog entry 28 Apr 2017
When using a DropDown list component in Workflow forms, the component does not always display all items included in from the configured array variable. The component has built in to its function a duplicate filtering element, such that, If the field being displayed matches other elements, all duplicate elements are removed.  For example, if the drop down list component is configured using ...
new blog entry 28 Apr 2017
Incident Management allows tickets to be placed on hold, delaying SLA calculations.  As a part of that hold process a reason must be provided for placing the incident on hold.  There is a default value of None Given, but this is a drop down field that can be easily customized by adding values to the Servicedesk Application Properties.  To do this: Open the ProcessManager ...
updated blog entry 24 Apr 2017
Welcome to the Deployment Solution and Ghost Solution Suite Partner Solution page. Here we will feature partner solutions that can be added to DS and GSS along with helpful additions that will add value to the Symantec Deployment tools. We will also profile partners that you can get in touch with for additional professional services. (note that Symantec does not endorse any particular ...
updated blog entry 11 Apr 2017
With the release of Ghost Solution Suite 3.0, we are holding regular "How-to" webcasts to help users get up to speed on this new solution as quickly as possible. Before you attend any of the "How-to" webcasts, please be sure to download and begin testing GSS 3.0 and you may also want to watch some of our GSS 3.0 How-to Videos. Here's the webcast schedule: May 16, 2017 Topics: IT ...
updated blog entry 11 Apr 2017
To make it easier to find past and upcoming webcasts related to Symantec Endpoint Management solutions, I'm creating this blog post and will keep it updated over time. The links below for past webcasts will include the recording and Q&A. The links for upcoming webcasts will send you to the registration page. Enjoy! Webcast Topic: Product Launch: IT Management Suite 8.1 and Ghost Solution ...
new blog entry 22 Mar 2017
Starting from ITMS 8.0 HF6 release, you can perform "Enable"/"Disable" action for multiple selected policies at once ITMS 8.0 HF6 release notes Added possibility to perform actions on multiple items in  the search results list: In the Symantec Management Console, you can now select multiple items in the search results list and perform actions on them. For example, you can select ...
new blog entry 13 Mar 2017
It's a kind of update for the discussion ITMS 7.6 HF7 to 8.0 upgrade time The one reason for the long ITMS upgrade time might be the running Workflow "Task Tray tool" application. So, if you are going to perform an upgrade or HF install and see "little green man" icon in the tray-bar -- it would be good to close it before the upgrade (and close all other running workflow ...
new download 31 Oct 2016
This is a quick and easy SQL report which will list any device which has a Public IP address assigned to a network interface.  You can use this to determine which systems in your environment are exposed to the internet (hopefully with some sort of host based firewall installed).   Note that for this report, I'm presuming ignoring anything which uses a private address (per RFC1918), ...
download comment 04 Oct 2016
updated event 19 Apr 2017
Please join us for the next Houston Endpoint Management User Group meeting -- Tuesday, May 16 from 9:00 am to 1:00 pm at the offices of Helix Energy Solutions Group: 3505 West Sam Houston Pkwy N #400, Houston, TX 77043. Breakfast will be provided! Agenda: 9:00 am - Welcome & Introductions 9:15 am - Breakfast Breakout Enjoy breakfast while networking during this open ...
updated event 13 Apr 2017
Symantec IT Management Suite 8.1 and Ghost Solution Suite 3.2 are here! Please join us for a special webcast on Tuesday, May 16 to learn how these new solutions will make your life easier. We will discuss and demo some of the cool new features such as streamlined processes for updating Windows 10 and Office 365, peer-to-peer content distribution, Mac profile management, and much more! We ...
updated event 04 Apr 2017
Learn about current patching technologies and the strategies you can utilize to ensure your systems are up-to-date and secure DATE: APRIL 26TH, 2017 TIME: 11:00 AM (PST) Microsoft has made important changes from the way it has traditionally provided OS patches with Windows 10 and Office 365. These changes have added an additional layer of complexity to patch ...
updated event 03 Apr 2017
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec ...
updated event 03 Apr 2017
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Symantec Deployment ...
updated event 28 Mar 2017
Welcome to the first ever Stockholm User Group Meeting for Symantec Endpoint Management Altiris. Together with Symantec's Altiris Experts Richard Combes and Paul Butler we invite you to an Exclusive Endpoint Management Workshop   We will start in the morning in Hotel Kung Carl in central Stockholm We will cover all the latest features and updates that where released in Altiris 8.1 but ...
updated event 13 Mar 2017
Nous vous invitons à vous joindre à nous pour notre Usergroup Altiris le jeudi 11 mai 2017, de 9h à 14h, chez Symantec: Tour Aegean 17, avenue de l'Arche, 92671 Courbevoie. Pendant la matinée, les experts de Symantec vous feront part des dernières informations produits et des roadmap pour les prochaines versions de la solution de Endpoint Management de Symantec. Vous assisterez à une ...
updated event 06 Mar 2017
Please join us for the next Twin Cities Endpoint Management User Group meeting on Tuesday, March 7, 2017 from 10:00 am to 2:00 pm at Ramsey County’s building on 90 Plato Blvd. West (Plato Conference Room), in Saint Paul. Lunch will be served! Agenda 10:00 am - Welcome & Introductions Partner presentation: Mike Dunham, Intuitive Technology Group -- Focus on Software ...
updated video 26 Apr 2017
This four part video series will demonstrate how to utilize the Service Catalog Request Template to create a fully functional Request, Approval and Fulfillment process from scratch in less than an hour. Links to related ...
updated video 03 Jan 2017
Bay Dynamics recently announced the availability of the standalone IT Analytics Server 2.1, which includes an enhanced web based cube browser. This video walks you through how as an existing Symantec IT Management Suite customer, you can leverage IT Analytics Server to visualize your cube data and take advantage of its benefits.
updated video 03 Jan 2017
"Free Your IT to focus on what really matters to your business, while giving your end users the consumer e-commerce experience they’re accustomed to. Actionable Integration: ServiceNow to Altiris makes this possible with a tight integration between ServiceNow and software deployment solutions like Symantec’s Altiris Endpoint Management Platform. In this video we’ll demonstrate the recently ...
updated video 03 Jan 2017
In this video, Stu Harris of ITS Partners, goes in depth to compare asset data with inventory data in Altiris Asset Management Suite.  If you want to contact Stu Harris for more information, feel free to drop him an email at sharris@itsdelivers.com
updated video 03 Jan 2017
In this presentation, we will preview the new capabilities in the Altiris platform provided by Bomgar technology with a focus on their integrated solution with ITMS 7.6 and how you can drive down support costs, improve end user satisfaction and manage any device in your organization – no matter where it is!
updated video 03 Jan 2017
THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default ...
updated video 03 Jan 2017
In this screencast Rasmus Ronlev, Lead Solution Architect for ITS Partners will walk you through some visible and valuable feature changes in ITMS 7.6 at both the server and client level. If you would like to watch in HD, you can view it here. To learn more, be sure to visit us our website.
new idea 25 Apr 2017
Today all modern systems such as Windows 10, iOS, Android allows you to choose whether to download the updates over metered connection or not. These days Microsoft push a lot cumulative updates. If home workers are connected over metered connection, downloading those updates may incur in serious Internet bill whether in domestic or even higher when abroad due to roaming cost. The idea is ...
new idea 24 Apr 2017
Until SMP 8.0 , we were able to use filters when we schedule jobs / tasks.  This functionality seems to be lost in SMP 8.1 The current workaround is to create a new target, call the existing filter (or combination of filters) and save it as a new target.  Then we can use the newly created target to schedule (or run) the job / task. Please, re-enable the direct use of filters when ...
new idea 24 Apr 2017
Hello, By accident the front desk analyst deployed the Quick Software Delivery task to all computers. As per Symantec's manual:'Quick Delivery is preferred way for non-administrators, such as help desk personnel, to deliver software safely and accurately.'  Apparently there no are built-in measures if someone does not use their common sense and does not pay attention what they ...
new idea 20 Apr 2017
New Web Service It would be handy to have a Web Service to get the Associated Bulletins against a Patch Policy. Software Bulletins: CR16-001, CRUW-001 In the XML of the Policy 418ff377-63ec-4d16-a3a2-2a7c4bfdfd35Or 94bb9815-78b8-4a1f-aac8-1a8e36842228 Or the State column in vItem. See the Article to currently retrieve the information in SQL: SMP - Patch Management - ...
new idea 19 Apr 2017
Hi Team,       You guys are doing great job but missing some small issues,            1. In copy right page it is still showing 1991-2016 only it is supposed to be 1991-2017            2. SEP 14 GUI looks somewhat stretched when compare to SEP ...
new idea 19 Apr 2017
Symantec ITMS should support Ubuntu flavours of Linux. At least Ubuntu Server LTS - it would be great to have those in Altiris.
new idea 19 Apr 2017
Issue: The Save and Cancel buttons do not consistenly reside in the same locations in different types of policies. For plugin and Managed Software Delivery policies, the Save and Cancel buttons are out of view and you need to scroll down to see them. For Inventory policies, the footer is fixed and are always in sight. The Mac Profile Management also has a fixed footer AND fixed ...
Member Name
Reward Points
All Time
EdT
Member Name
Reward Points
Last 30 Days
Member Name
ArticlesSolved
AngelD
77
0
EdT
662
12
HighTower
92
1
JasonI
5
8
Sally5432
35
5
africo
74
34
andykn101
261
2
ianatkin
175
76

A Message From Your Community Manager: A L Johnson

Welcome to the Endpoint Management Community.

The Endpoint Management Community covers many different endpoint management products from Symantec and provides valuable technical information for each.

Please feel free to contact me via private message with any questions you may have.

I look forward to hearing from you and answering any questions about the Community.

Login to contact the Community Manager.