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updated idea 30 Nov 2018
I would like to see automation on the Endpoint Encryption Server for reporting purposes.  This funcationality was in the old PGP system.  We have a compliance department that receives weekly report.  Rather than running a new report, exporting the information, and then sending over to them, it woud be a huge time saver if we could configure a scheduled job to do ...
updated article 19 Nov 2018
Session from our Technical Workshop in Chicago discussing tips for troubleshooting with IT Management Suite. To learn more about this: Download the slides Watch video of this session  Learn more about IT Management Suite 8.5 ITMS 8.5 Webcast ITMS 8.5 Press Release ITMS 8.5 Blog Post ITMS 8.5 Intro Video ITMS 8.5 Release Notes ITMS 8.5 Trialware ITMS ...
updated article 19 Nov 2018
Best practices for setting up your IT Management Suite architecture as covered in our Technical Workshop in Chicago. To learn more about this: Download the slides Watch video of this session Learn more about IT Management Suite 8.5 ITMS 8.5 Webcast ITMS 8.5 Press Release ITMS 8.5 Blog Post ITMS 8.5 Intro Video ITMS 8.5 Release Notes ITMS 8.5 Trialware ITMS ...
updated article 19 Nov 2018
Symantec IT Management Suite features a revamped software portal providing an “app store like” user experience for requesting and installing software with little or no administrator involvement. The software portal can be customized with your logo and brand and is accessible across all browsers. The software portal helps reduce help desk calls related to software requests by simplifying ...
updated discussion 10 Nov 2018
Are there any APIs I can add to our software to make it Altiris-compatible? I've never used Altiris, but several of our customers use it, so if there's anything we can add to our software to have Altiris "find" it and be able to deploy new software etc. without actually having to install Altiris on the computers we provide? Or if we need to install Altiris, how to have the local Altiris ...
updated discussion 03 Nov 2018
Good afternoon, colleagues! Faced a problem - there are two NS, both in different network segments, but they are in the same domain. Import rule from Active Directory for them is the same (the same OU), but each of them can manage only those objects that are on its subnet (a separate network segment). Two questions: 1. What happens if you make bulk import on one of them - will the objects ...
updated discussion 13 Oct 2018
Hello all, Could you please let me know if the following is possible, and if so, how can this be accomplished in the easiest manner (I am thinking of either CMDB rules or automation policies):  1.  Import a list of computers into their relevant filters/targets.  2.  Initiate the update.  Thanks in advance, SK. 
updated discussion 10 Aug 2018
Hi Team, Is there any further update for this issue. 12.1.x client service (ccSvcHst.exe) may terminate unexpectedly,
updated discussion 03 Aug 2018
I need to create a software filter that will look a users AD group and based upon having certain Security Groups it will install software from a quick deploy job.  I am not a DBA so if any answers or examples a minimal explanation of what does what would be great.  Thanks. 
updated discussion 03 Aug 2018
I'm trying to create a filter that identifies all of our Laptops. We use Lenovo's so any item in  Inv_AeX_HW_Baseboard Part Numberwill reflect what we are trying to find. I can run directly from the SQL server the following code to pull what I need SELECT [dbo].[Inv_AeX_AC_Identification].[_ResourceGuid] ,[dbo].[Inv_AeX_AC_Identification].[Name] ,[dbo].[Inv_HW_Baseboard].[Part Number] ...
updated discussion 01 Aug 2018
Did Symantec ever get around to giving us an quick identifier on the Manage > Computers page to see whether or not a machine is currently powered on and connected?  I'm in the process of dropping DS 6.9 and migrating everything to our new SMP 8.1 server but I'm having a hard time selling this to our Support staff because they're so used to seeing whether or not a machine is ...
updated discussion 24 May 2018
Hi Guys, We have SEPM client with a replication patner and we have configured multiple single risk events with variation in Actions taken. Ideally i thought both SEPM will be sending the same alerts as they are replication partners. (like if primary send out 10 alerts the secondary would have also send the same 10 alerts) But we are getting different alerts. Few of the alerts are same but ...
updated discussion 24 May 2018
Hi All, Just have a small doubt.  Is SEP 14 Mp2 client compatible with server 2003 r2 64 bit OS.  Regards
updated article 19 Nov 2018
Session from our Technical Workshop in Chicago discussing tips for troubleshooting with IT Management Suite. To learn more about this: Download the slides Watch video of this session  Learn more about IT Management Suite 8.5 ITMS 8.5 Webcast ITMS 8.5 Press Release ITMS 8.5 Blog Post ITMS 8.5 Intro Video ITMS 8.5 Release Notes ITMS 8.5 Trialware ITMS ...
updated article 19 Nov 2018
Best practices for setting up your IT Management Suite architecture as covered in our Technical Workshop in Chicago. To learn more about this: Download the slides Watch video of this session Learn more about IT Management Suite 8.5 ITMS 8.5 Webcast ITMS 8.5 Press Release ITMS 8.5 Blog Post ITMS 8.5 Intro Video ITMS 8.5 Release Notes ITMS 8.5 Trialware ITMS ...
updated article 19 Nov 2018
Symantec IT Management Suite features a revamped software portal providing an “app store like” user experience for requesting and installing software with little or no administrator involvement. The software portal can be customized with your logo and brand and is accessible across all browsers. The software portal helps reduce help desk calls related to software requests by simplifying ...
updated article 19 Nov 2018
Ghost Solution Suite 3.3 has a new web-based console designed specifically for technicians with minimal experience. It complements the full console and is simple to use with built-in wizards for common tasks such as Windows 10 migration and deploying images. Using the wizards takes what can be complex processes and changes them into simple step-by-step flows that will make even the newest ...
updated article 19 Nov 2018
Another powerful innovation introduced in IT Management Suite 8.5 is the ability to automate the remediation of vulnerabilities using Symantec Control Compliance Suite Vulnerability Manager (CCSVM) and IT Management Suite together. CCSVM scans for vulnerabilities in your environment and the results are imported into IT Management Suite, which then kicks off the delivery of ...
updated article 19 Nov 2018
One of the innovative new features in Symantec IT Management Suite 8.5 allows you to block endpoints from the network that have failed a compliance scan through direct integration with SEP to help prevent the spread of endpoint vulnerabilities such as WannaCry. To learn more about this: Download the slides Watch video of this session Learn more about IT Management ...
updated blog entry 23 Nov 2017
Welcome to our Windows 10 migration best practice site where you'll find everything you need to know to get started with your Windows 10 migration. The Whitepaper and sample jobs and reports are attached to this artcile, please personal message me with your feedback and suggestions. Many thanks!
new blog entry 04 Oct 2017
At The Nature’s Bounty Co. we focus on endpoint security. Vulnerable end user systems can cause real operational and economic damage to a company like ours. We’re a global market leader in natural wellness products such as vitamins, nutritional supplements, sports and active nutrition, and ethical beauty products.  One of the biggest challenges we faced as an IT organization was ...
updated blog entry 04 Oct 2017
By Patrick Cohen, Vice President, Strategic Partnerships at NPower In today’s economy, over 50% of all jobs in the U.S. require some degree of technical and digital skills, and this is expected to grow to 77% by 2020.[1] Yet the job market is not keeping pace. Of the nearly 6 million jobs expected to require tech skills in the future, labor statistics project a candidate pool of ...
updated download 11 Oct 2018
Here is an utility to capture screenshot in Windows PE environment and save it in jpg format. It also supports command line parameter and can be used for automation. Plz share your views/ideas.
updated download 21 Sep 2018
I've looked for Altiris Visio stencils on the web and never came across any, so I put my own together from various sources. This is my first time creating one so hopefully it turned out OK. See the screen shot below for an example diagram I did with the stencil. I created this using Visio 2003, so not sure how/if it will work in other versions. To use, just unzip the stencil and place it ...
updated download 14 Sep 2018
Are you wondering how you're going to track down the Lenovo laptops you own that are subject to the latest battery recall? Here's a tool that leverages Altiris technologies and returns your very own list of laptops that are running on borrowed time. Run the GetStatus.bat file in a package and it will upload the status into a new custom inventory table for you. A couple of notes...you need to ...
updated download 01 Mar 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated download 28 Feb 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated event 18 Apr 2018
updated event 26 Mar 2018
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Register Today! Symantec ...
updated event 26 Mar 2018
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Register ...
updated event 14 Feb 2018
Wollten Sie schon immer mal einen digitalen Bewilligungsprozess erstellen? Wollten Sie schon immer mal verschiedene Silo Systeme verknüpfen und die passenden Daten anzeigen oder verarbeiten? Die Symantec Workflow Solution, ein Teil von Altiris, ermöglicht Ihnen dies. Wie das geht können Sie bei unserem Workshop live erleben und selber umsetzen. FYRE Consulting AG führt eine exklusive ...
new event 13 Dec 2017
The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console ...
new event 13 Dec 2017
The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console ...
new event 06 Dec 2017
Symantec solutions are essential for helping organizations protect and detect security incidents across the enterprise. But every incident still needs a response from the organization—and in some cases, the response needs to be lightning fast. Join us December 19th @ 2 pm (ET), 11 am (PT) The challenge is that most companies are still responding at “people speed”—following long ...
updated video 02 Oct 2018
This is a how to video on preparing for image capture for Windows client. In this video, you will learn about how to prepare a Windows client for image capture task. For more information, please see the guide at the following location: www.symantec.com/docs/DOC4468
updated video 05 Jul 2018
This how-to video covers the migration process from Altiris 6.x to Symantec IT Management Suite 7.5 powered by Altiris technology. Links to learn more: 7.5 Migration and Upgrade landing page 7.5 Presentations and Hands-on Labs from the 7.5 Summit IT Management Suite 7.5 Documentation Migration Guide 6.x to 7.5 7.5 Installation and Upgrade Guide 7.5 Planning for Implementation Guide
updated video 30 Jan 2018
XVUE® controls remote users on-demand, monitors remote systems and receives alerts when they need maintenance. XVUE® is a stand-alone product and has full integration with Symantec’s Altiris solutions and is a quick and easy replacment for pcAnywhere. Support Remote Users Powerful tools increase team productivity •    Multiple simultaneous remote sessions allow you to connect to ...
updated video 04 Oct 2017
Audio recording of Symantec interview with Jeremy Small, End User Support Services Manager, The Nature's Bounty Co.
updated video 27 Jun 2017
This is a how to video on using advanced math the ‘easy way’ in Workflow Solution. In this video, you will see how to run through the formula component editor, test the formula component, and use the formula component in a workflow. This video will not cover advanced math that requires you to know C# or the Workflow component API. For more information, please see the guide at the following ...
updated idea 30 Nov 2018
I would like to see automation on the Endpoint Encryption Server for reporting purposes.  This funcationality was in the old PGP system.  We have a compliance department that receives weekly report.  Rather than running a new report, exporting the information, and then sending over to them, it woud be a huge time saver if we could configure a scheduled job to do ...
new idea 18 Sep 2018
While formatting the encrypted laptop, User shoud get Pop-up to do not format encrypted devic without decryption. Thanks & Regard's Sagar.S.Pandav  Computer Technologies Pvt. Ltd
updated idea 29 Jun 2018
Problem: When a host is added to the network intrusion prevention exclusion list, excluded host's traffic gets short circuited from further processing even if you have a firewall rule blocking excluded hosts from accessing certain ports. For example, blocking a nessus scanner and all other hosts from port 443 while nessus scanner is on network intrusion prevention exclusion ...
new idea 16 May 2018
It would be nice to delete more than one Hardware Devices at once under Policy Components, if the device is not anymore in the Policy.
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