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new discussion 19 Jan 2018
Configuring SEP 14 components from Workflow Solution DOC10748 https://support.symantec.com/en_US/article.DOC10748.html —- Symantec IT Management Suite 8.1 RU5 powered by Altiris technology Release Notes http://www.symantec.com/docs/DOC10712 Feature Workflow support for Symantec Endpoint Protection 14 Description From this release onwards, Workflow provides limited support for Symantec ...
updated event 18 Jan 2018
We are excited to have you at our next Twin Cities User Group meeting on February 21, 2018 hosted by Intuitive. The agenda includes lunch and an interactive conversation with your peers and local Symantec representatives around common challenges and success stories. Symantec teams will also provide product updates and will be available for discussions. Agenda: Welcome and ...
updated article 18 Jan 2018
Full OS platform support Official supportability matrices for the Symantec Management Platform and Altiris solutions included in IT Management Suite. Also, official full support statements for recently-released OS versions. IT Management Suite 6.x/7.x/8.x Platform Support Matrix Windows 10 Fall Creators Update (Windows 10 version 1709) New! Windows 10 Creators Update (Windows 10 version ...
updated article 18 Jan 2018
When I went to create a win10 base image, I couldn't find a writeup to follow on Connect, so I wanted to share my process in case it helped others.  I also point out some potentially wrong/outdated info that is out there on Connect regarding deploying win10. Note: to follow this walk through, you'll need to be on at least CMS/ITMS 8.0 HF4, have a copy of VMWare workstation, have ...
new discussion 19 Jan 2018
Configuring SEP 14 components from Workflow Solution DOC10748 https://support.symantec.com/en_US/article.DOC10748.html —- Symantec IT Management Suite 8.1 RU5 powered by Altiris technology Release Notes http://www.symantec.com/docs/DOC10712 Feature Workflow support for Symantec Endpoint Protection 14 Description From this release onwards, Workflow provides limited support for Symantec ...
updated discussion 18 Jan 2018
Wir haben PC Transplant 6.8.1114, integriert in die Deployment-Lösung, im Einsatz ( Altiris Client Management Suite 8.1). Das Erstellen einer PCT-Vorlage mittels "Template.exe" funktioniert, so wie es auch sein soll, mit den deutschsprachigen Vorlagen. Beim Erfassen des PCT-Profils auf dem Client schlägt der Job sofort mit der folgenden Meldung fehl: "Status der Aufgabe 'PCT-Profil erfassen': ...
updated discussion 17 Jan 2018
Anyone else have this issue? Error in logs is Download failed for: https://fpdownload.macromedia.com/pub/flashplayer/... The remote server returned an error: (404) Not Found.    [System.Net.WebException @ Altiris.PatchManagementCore]    at Altiris.PatchManagementCore.Utilities.File.HandleDownloadRetry(Uri uri, DownloadContext downloadContext, Exception ...
updated article 18 Jan 2018
Full OS platform support Official supportability matrices for the Symantec Management Platform and Altiris solutions included in IT Management Suite. Also, official full support statements for recently-released OS versions. IT Management Suite 6.x/7.x/8.x Platform Support Matrix Windows 10 Fall Creators Update (Windows 10 version 1709) New! Windows 10 Creators Update (Windows 10 version ...
updated article 18 Jan 2018
When I went to create a win10 base image, I couldn't find a writeup to follow on Connect, so I wanted to share my process in case it helped others.  I also point out some potentially wrong/outdated info that is out there on Connect regarding deploying win10. Note: to follow this walk through, you'll need to be on at least CMS/ITMS 8.0 HF4, have a copy of VMWare workstation, have ...
updated article 16 Jan 2018
Backstory This tutorial is for those of you wanting to install and run both App-V 5.1 agent with latest HF and SWV/SWS agents side by side on your Windows 7/8.* environment. I have been testing it for a good while and I have not seen any problems so far. *DISCLAIMER, I CAN NOT GUARANTEE IT WILL WORK ON YOUR SYSTEM* First of all you need at least PowerShell 3.0 on your system as ...
updated article 11 Jan 2018
Backstory: I work at the IT department of a Norwegian Health Region, we are currently migrating around 13000 clients from Windows 7 x64 to Windows 10 x64 CB for Business using an automated ITMS workflow. On Windows 7 we have deployed around 400 virtual packages made with Symantec Workspace Virtualization, some are deployed with Symantec Streaming. But since SEV is EOL we ...
updated article 13 Dec 2017
We are pleased to introduce the availability of our IT Management Suite 8.1 course. The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and ...
updated blog entry 23 Nov 2017
Welcome to our Windows 10 migration best practice site where you'll find everything you need to know to get started with your Windows 10 migration. The Whitepaper and sample jobs and reports are attached to this artcile, please personal message me with your feedback and suggestions. Many thanks!
new blog entry 04 Oct 2017
At The Nature’s Bounty Co. we focus on endpoint security. Vulnerable end user systems can cause real operational and economic damage to a company like ours. We’re a global market leader in natural wellness products such as vitamins, nutritional supplements, sports and active nutrition, and ethical beauty products.  One of the biggest challenges we faced as an IT organization was ...
updated blog entry 04 Oct 2017
By Patrick Cohen, Vice President, Strategic Partnerships at NPower In today’s economy, over 50% of all jobs in the U.S. require some degree of technical and digital skills, and this is expected to grow to 77% by 2020.[1] Yet the job market is not keeping pace. Of the nearly 6 million jobs expected to require tech skills in the future, labor statistics project a candidate pool of ...
updated blog entry 28 Sep 2017
By: Cecily Joseph, VP Corporate Responsibility at Symantec Organizations and governments across the world look to Symantec for strategic, integrated solutions to defend against sophisticated attacks across endpoints, the cloud, and infrastructure. Each year, our stakeholders also look to Symantec for updates on our corporate responsibility (CR) progress. This week, we launched our FY17 CR ...
updated blog entry 15 Sep 2017
The world has experienced a number of catastrophic weather events in recent weeks. We’ve seen the images of the destruction caused by recent hurricanes Harvey and Irma, and the devastating impact on the people of Texas, Florida, Belize, Nicaragua, Honduras, Cuba, and many islands in the Caribean. In South Asia, monsoon season has been unusually harsh and the resulting floods across India, ...
updated blog entry 11 Sep 2017
Some parts of a Process View Page are rendered without an associated configuration interface. An example of this would be the 'Send Email' Process Action from within a ServiceDesk Ticket View. For our purpose, let us say that we do not want to use this feature. We can hide the 'Send Email' Process Action in the Ticket View with the following technique: 1) Modify the Portal Template that is ...
new blog entry 08 Sep 2017
Symantec is proud to have been once again named a Sustainability Leader on both the Dow Jones Sustainability (DJSI) World and DJSI North America indices along with just six other software technology companies. This is our eleventh consecutive year listed on the North America Index and our tenth consecutive year on the World Index. The DJSI series, launched in 1999, is the longest ...
updated blog entry 30 Aug 2017
Product donation is Symantec’s largest mechanism to support the nonprofit community and help nonprofits fulfill their missions. In partnership with TechSoup, each year we provide cybersecurity solutions to more than 25,000 organizations across 55 countries worldwide, allowing them to secure their most important data wherever it lives. Since launching the software donation program in 2002, ...
download comment 11 Dec 2017
updated download 26 Oct 2017
Contents 1. What is ImageInvoker?      1.1. ImageInvoker Features      1.2. Testimonials      1.3. About The Author      1.4. Acknowledgements 2. What’s New in V1.0 3. Installation and configuration of ImageInvoker      3.1. ImageInvoker ...
updated event 18 Jan 2018
We are excited to have you at our next Twin Cities User Group meeting on February 21, 2018 hosted by Intuitive. The agenda includes lunch and an interactive conversation with your peers and local Symantec representatives around common challenges and success stories. Symantec teams will also provide product updates and will be available for discussions. Agenda: Welcome and ...
new event 13 Dec 2017
The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console ...
new event 13 Dec 2017
The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console ...
new event 06 Dec 2017
Symantec solutions are essential for helping organizations protect and detect security incidents across the enterprise. But every incident still needs a response from the organization—and in some cases, the response needs to be lightning fast. Join us December 19th @ 2 pm (ET), 11 am (PT) The challenge is that most companies are still responding at “people speed”—following long ...
updated event 22 Nov 2017
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Register ...
updated event 05 Sep 2017
Please join us for our next Nashville Data Loss Prevention User Group meeting, Wednesday September 6th, 2017, from 10:30 am to 1:00 pm at Deloitte Services - 4022 Sells Dr. Hermitage, TN 37076.  Lunch will be served! Tentative Agenda: 10:30 – 10:45: Welcome & Introductions 10:45 – 11:45: Symantec Presentation: Chris Mitchell - DLP 15 11:45 – 12:15: Lunch 12:15 – 12:45: ...
updated event 29 Aug 2017
Welcome to the first ever Stockholm User Group Meeting for Symantec Endpoint Management Altiris. Together with Symantec's Altiris Experts Richard Combes and Paul Butler we invite you to an Exclusive Endpoint Management Workshop   We will start in the morning in Hotel Kung Carl in central Stockholm We will cover all the latest features and updates that where released in Altiris 8.1 but ...
updated event 29 Aug 2017
Join us for the next New York Endpoint Management User Group meeting -- rescheduled to May 16, 2017 from 10:30 to 2:00 pm, at Guggenheim Partners, 330 Madison Avenue in Manhattan.  Lunch will be served! Agenda: 10:30 am - Welcome & Introductions -- Jared Freeman  11:00 am - Live Webcast to cover the launch of ITMS 8.1/GSS 3.2 12:00 am - Customer Lunch & Networking Session 1:00 ...
updated event 29 Aug 2017
Please join us for the next Denver EPM User Group meeting on May 16, 2017 from 8:30 am to 12:00 pm at Great-West Financial: 8515 E. Orchard Road Greenwood Village, CO 80111.   Agenda: 8:30 am – 9:00: Welcome and Introductions 9:00 – 10:30: Symantec Presentation: Live Webcast to cover the launch of ITMS 8.1/GSS 3.2 10:30 – 11:30: Customer Round Table Discussions 11:30 – 12:00: ...
updated event 29 Aug 2017
Anunciamos el próximo encuentro del Grupo de Usuarios Regional de Endpoint Management a realizarse el 12 de septiembre de 2017 en Buenos Aires. Estrategia de Symantec - Ignacio Conti - Named Accounts Manager SOLA Symantec IT Management Suite 8.1 (Altiris technology) - Tomás Chinchilla - Principal Product Manager Contaremos con charlas técnicas de especialistas del exterior. Caso de análisis: ...
updated video 04 Oct 2017
Audio recording of Symantec interview with Jeremy Small, End User Support Services Manager, The Nature's Bounty Co.
updated video 27 Jun 2017
This is a how to video on using advanced math the ‘easy way’ in Workflow Solution. In this video, you will see how to run through the formula component editor, test the formula component, and use the formula component in a workflow. This video will not cover advanced math that requires you to know C# or the Workflow component API. For more information, please see the guide at the following ...
updated video 27 Jun 2017
This is a how to video on using the Web App Project Type that was introduced in Workflow 7.5. In this video, you will learn about the Web App Project type and see how to create and configure it. The Web App project type allows Workflow, Dialog, and Service models in the same project. It gives you complete control of how the project is consumed by allowing you to define multiple web pages and ...
updated video 22 Jun 2017
Process Type Actions are Workflow processes that you can launch from the Process View page. The Incident and Change Management Process View pages include a set of default Process Type Actions as quick links. These actions are in the Tasks and Actions section in the Process Actions subsection. These actions save time and can improve the turnaround of incident resolution and change ...
updated video 22 Jun 2017
The new Sent Incident to Workflow ruleset action gives you the ability to create custom Workflow logic for your Incident and Change Managmenet processes in a way that allows that custom logic to be upgradeable to future ServiceDesk versions.  This video demonstrates how to create and deploy Workflow projects that can be called from a ServiceDesk ruleset.  Also attched is the template ...
updated video 22 Jun 2017
This is the second video in the two part series demonstrating adding custom fields to a ServiceDesk ticket. Video Overview: 1) Create Process Profile 2) Modify Process View Page for new Variables Link to Part 1: https://www-secure.symantec.com/connect/videos/servicedesk-customization-add-custom-data-method-1-custom-data-type-part-1
updated video 22 Jun 2017
This video is the first in a two part series demonstrating how to add custom fields to Incident Management. Video Overview: 1. Open Feeder Forms Project 2. Create in new Integration Library 3. Create generator for "User Defined Type with DB Mapping"      •Include Field for SessionID      •Add Read/Write Components for Data Type 4. Create Variable in feeder ...
new idea 11 Jan 2018
The current notification dialog which triggers when users copy files to USB has been set to provide a visual user message, however it triggers rapidly for every file which is transferred to USB, as there are no options for the notification. This makes it hard to read the visual message, as it is appended to other details about the transfer, which cannot be disabled, and it truncates the ...
new idea 11 Jan 2018
Currently when users copy files to USB devices, the Control Log creates a read, delete, and write entry for each individual file copied to USB. So as opposed to just getting “write” which indicates files are being copied to USB, we also have read and delete entries for the same files, which confuses what the real security event is. Symantec has stated this is by design in the following ...
new idea 11 Jan 2018
We see multiple data loss events logged in the Control Log, where the file size is reported as “0 Bytes", sometimes for thousands of files. From the help menu: “The file size might appear as 0 bytes rather than the actual file size. Typically, the file size appears as 0 bytes when the application control rule triggers before a process creates or writes a file.” Additionally, this ...
updated idea 22 Dec 2017
We are unable to get following information in one reports although it is available at different reports, Information  are 1.Virus Definition File 2.Endpoint Protection Status, 3.Overall Daily Client Status, 4.Health Status (Online/Offline), 5.Last Scan Completed, 6.Malware, Spyware and Risk, 7.Network Threat Above mentioned information required in one daily report for all clients to ...
updated idea 19 Dec 2017
It seems the schedule of a "Configurable Auto Start" Component is not being evaluated during debugging. See also: https://www.symantec.com/connect/forums/auto-configurable-start-and-debugger This is so, probably because the schedule is set on the "Publish" tab of a project and therfor evaluated only for the published workflow. But in the debugger every 15 sec. a new workflow process is ...
updated idea 19 Dec 2017
It seems it is impossible to change the order of the elements of an application property array once the array has been popuplated. Instead you have to delete all elements from the point where you want to change the order and repopulate the array with new/deleted elements in the desired order. You can imagine this is a pain when you have a significant number of array elements you populate ...
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