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updated article 20 Oct 2016
Component definition This component allows you to execute source code within your project. LogicBase.Components.Scripting.dll Component icon Usage To configure this component, double-click on the component. In the first step, enter all input variables you wish to declare, and set any parameter mappings you wish to describe. Click "Next" to go on to step 2. In step 2, set all information ...
updated article 20 Oct 2016
Finding & Installing Client PC Network Drivers NOTE: This information is provided as a guide only. It is meant to assist our customers with finding, often difficult to find, drivers for network adapters that are needed to leverage network communication in a Microsoft Windows PE environment. Ultimately the existence of drivers for your specific adapter is completely up to the manufacturer of ...
updated article 19 Oct 2016
The links to the IT Management Suite 7.6 product documentation are as follows: IT Management Suite 7.6 Hotfix IT Management Suite 7.6 HF7 Release Notes DOC9152 IT Management Suite 7.6 HF6 Release Notes DOC9112 IT Management Suite 7.6 HF5 Release Notes DOC9097 IT Management Suite 7.6 HF4 Release Notes DOC8949 IT Management Suite 7.6 HF3 Release Notes DOC8873 IT Management Suite ...
updated article 14 Oct 2016
The IT Management Suite 8.0 HF1 release introduces a number of enhancements/improvements of the Microsoft Active Directory Import page. The following areas are changed: View status Filtering and sorting controls List of import rules Import rule caption Active Directory Synchronization Schedule 1. View status The "9 / 9" number shows "number of displayed / total number of" import rules after ...
updated article 13 Oct 2016
Summary: This document is meant to provide guidance on mapping a secondary drive / network drive as an alternative storage location for Ghost Solution Suite. *Please backup jobs and computers before performing any changes listed below. *The below images have had I.P information removed. Please do not interpret this as an empty field, these fields will need to be populated. 1. Open the Boot ...
updated article 13 Oct 2016
Microsoft introduced new versioning concept for Windows 10 – we now talk about release numbers like 1511 or 1607. For more details please refer to this article: What you may not know is, that these release numbers are in YYMM format, which is: 1511 – Released in 2015 month 11 (=November) 1607 – Released in 2016 month 07 ...
updated blog entry 09 Oct 2016
For Linux environments that use Systemd, you may encounter issues with the ITMS Linux Agent on boot. The reason for this is that ITMS installs '/etc/init.d/altiris' as the control script for the Agent. This control script is not aware of Systemd dependency mechanisms. In the event that the Local file system is not mounted, particularly '/opt', the 'altiris' service will fail to start. This ...
updated blog entry 06 Oct 2016
Thanks to all those who attended our webcast on enabling security and compliance with IT Management Suite. Special thanks to ITS for the great presentation and content. Slides used during the webcast are included with this blog post (scroll down to the bottom) Download or Playback the Webcast Recording Our next webcast will be on December 3. Mark your calendar!
blog entry comment 28 Sep 2016
updated blog entry 19 Sep 2016
Redmond Magazine recently announced the results of their 2014 Reader’s Choice Awards. Readers submitted their favorite products across 70 categories and the publication compiled the results to determine the winners. Symantec received the second highest number of overall awards (25) among vendors with Symantec Endpoint Management products receiving 9 awards in 7 different categories including ...
new blog entry 15 Aug 2016
We are pleased to announce the release of GSS 3.1 MP3. This can be downloaded from FileConnect using your serial number or from the trialware site (link can be found at Please review the release notes here:
updated blog entry 14 Aug 2016
For installing Symantec client in Ubuntu we should download jdk-8u92-linux-x64.ta , jce_policy-8 files and Use below links for download the java files JDK 1u92 JCE policy files Create a java folder in home path using terminal. cd /usr sudo mkdir ...
updated download 06 Oct 2016
Introduction: The Unknown Software Handler tool was created based on customer needs to gain clarity on their Software Inventory data and to categorise the myriad of unknown software components that relate to a software installation into a Software Product in an automated and reliable manner. A secondary aim is to help consolidate customer data into a Definitive Software Library if ...
download comment 04 Oct 2016
new download 14 Jun 2016
Here are the revised packages for SD.EmailMonitorMulti - for Servicedesk version 8.x.  They contain some small fixes that were discovered as a part of the 8.x Email Monitor as well. Please remember that you need to publish both packages.  You should also use the SD.EmailServerAccountAdmin application to administer the various email accounts that will be monitored. It is also ...
download comment 26 May 2016
updated event 19 Oct 2016
Please join us for the next Sacramento Endpoint Management User Group meeting on Friday, December 9, 2016, from 8:30am to 11:30am at SMUD in Sacramento. Breakfast will be served! Agenda Breakfast & Networking Welcome & Introductions Symantec Presentation: Brian Sheedy – Product and Company Update / ITMS 8.0 Tips & Tricks Customer Presentation: Dewayne Cudney, SMUD – Our ...
updated event 19 Oct 2016
Agenda: Welcome & Introductions -- Paul Goverts Overview of User Groups Program Symantec Presentation: Tomas Chinchilla, Symantec EPM Product Management 1) All about IT Management Suite 8.0, Ghost Solution Suite 3.1, Service Desk 8.0 2) EPM product roadmap (8.1 and beyond) Customer Q&A and Discussion Customer Presentation: Paul Goverts, St. John Fisher College – How we’re ...
new event 18 Oct 2016
(Agenda will be decided on after our next Board meeting in early 2017.)
updated event 13 Oct 2016
Please join us for the next Southern California Endpoint Management User Group meeting on Friday, Oct. 21, 2016, from 12:00 noon 2:30 pm – with a happy hour afterwards – in La Jolla.  *We will have a webcast option for those who can’t attend in person.* Lunch will be served! Agenda Welcome & Introductions Symantec Presentation: Damon Covey, EPM Product Manager – More about IT Management ...
updated event 10 Oct 2016
Please join us for the next Cleveland Endpoint Management User Group meeting on Wednesday, Oct. 26, 2016, from 9:00 am to 1:00 pm at the FirstEnergy campus on 341 White Pond Drive in Akron. Lunch will be served! Agenda Welcome & Introductions Customer Presentation: Tom Boyd, FirstEnergy: Our Upgrade to ITMS 7.6; Our Use of Bomgar for Remote Management Customer Q & A Discussion Symantec ...
updated event 05 Oct 2016
(Look for an email from Ted Jan in th meantime to get your input on potentially doing this meeting in a different format / venue.)
updated event 03 Oct 2016
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec ...
updated video 06 Oct 2016
Hello guys, In the video below will make a demonstration of how to change the Admin account password Workflow Solution ProcessManager Portal. This password is set in the installation. This process doesn't have a high level of complexity. Please consider this video to version 7.6 Workflow Solution. Possible that works for version 7.5 and 8.0. For different versions please see the article ...
updated idea 07 Oct 2016
Hello Can you please modify full console report to see server Status? I'm using Monitors tab, to create computer status report, there are all servers from my console, but I cannot see the Status, if server is online or offline.. It;s visible just in graphical view, but NOT in the exported excel file. There is not other overall status report where are visible ALL clients connecyed to the ...
new idea 30 Sep 2016
Symantec can we please have the ability to add a predefined computer to a specific Organisational Group when adding a predefined computer? The user who creates this predefined computer should only be able to see the Organisational Groups that he has rights to. This functionality is available in the product but only if you create a CEM Package. It would be really nice and helpful to see this in ...
new idea 20 Sep 2016
I would like to request an option be added to the Symantec Management Console -> Settings -> Agents/Plug-Ins -> Maintenance Windows.  My organization is looking to be able to use the Patch Management agent to patch payroll servers but we have gotten a request from Payroll to not patch on Payweeks.  We are on a every other week pay schedule and there is no automated way to setup a ...
new idea 15 Sep 2016
Dear Symantec, I recently had a request from a customer for the hardware specifications of what they needed to implement CeM, so I provided them the following document: This document is pretty good, but it does not include the hardware requirements for the Internet Gateway server and does not point to the Planning and Implementation ...
updated idea 13 Sep 2016
We see the 'Named targets' are now manageable, and editable, from the silverlight AC sonsole: That is great and expected ! You can activate the status 'Implemented' the idea below ! But wait ! WHY DON'T YOU INTEGRATE THEM AS A STANDARD CMDB/Default console ITEMS ??? So we ...
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