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updated article 15 Oct 2018
We use Wise Package Studio to do several tasks. Especially when we need software that is packaged and validated against our company's standard. These packages are packaged as so called MSI packages. The packages we build with Wise Package Studio are said to be the best packages for YOUR environment and we check if the packages have no conflicts with other packages. That is why we maintain a ...
updated discussion 13 Oct 2018
Hello all, Could you please let me know if the following is possible, and if so, how can this be accomplished in the easiest manner (I am thinking of either CMDB rules or automation policies):  1.  Import a list of computers into their relevant filters/targets.  2.  Initiate the update.  Thanks in advance, SK. 
updated download 11 Oct 2018
Here is an utility to capture screenshot in Windows PE environment and save it in jpg format. It also supports command line parameter and can be used for automation. Plz share your views/ideas.
updated article 02 Oct 2018
Version Documents Workflow 8.5 Release Notes User Guide Component Developer's Guide ITMS Documentation DOC11076 Workflow 8.1 Release Notes User Guide Component Developer's Guide ITMS Documentation DOC9483 Workflow 8.0 Symantec™ Workflow 8.0 Release Notes Symantec™ Workflow 8.0 User Guide Symantec™ Workflow 8.0 Component Developer Guide For more information ...
updated article 02 Oct 2018
Version Documents ServiceDesk 8.5 Release Notes Implementation Guide User Guide ServiceDesk 8.1 Release Notes Implementation Guide User Guide ServiceDesk 8.0 Symantec™ ServiceDesk 8.0 Implementation Guide Symantec™ ServiceDesk 8.0 User Guide Symantec™ ServiceDesk 8.0 Release Notes ServiceDesk 7.6 Symantec™ ServiceDesk 7.6 Implementation Guide Symantec™ ...
updated video 02 Oct 2018
This is a how to video on preparing for image capture for Windows client. In this video, you will learn about how to prepare a Windows client for image capture task. For more information, please see the guide at the following location: www.symantec.com/docs/DOC4468
updated article 28 Sep 2018
I raised an Idea on connect - SMP - ASDK - Web Service - InvalidateTargetMembership asking for a way to programatically update a Target in an efficient way. There are a number of ways to do this either via SQL or using NScript but none are great. exec spResourceTargetDeltaUpdate @resourceTargetGuid='target guid goes here', @flush=1If you search the forums ...
updated discussion 13 Oct 2018
Hello all, Could you please let me know if the following is possible, and if so, how can this be accomplished in the easiest manner (I am thinking of either CMDB rules or automation policies):  1.  Import a list of computers into their relevant filters/targets.  2.  Initiate the update.  Thanks in advance, SK. 
updated discussion 10 Aug 2018
Hi Team, Is there any further update for this issue. 12.1.x client service (ccSvcHst.exe) may terminate unexpectedly,
updated discussion 03 Aug 2018
I need to create a software filter that will look a users AD group and based upon having certain Security Groups it will install software from a quick deploy job.  I am not a DBA so if any answers or examples a minimal explanation of what does what would be great.  Thanks. 
updated discussion 03 Aug 2018
I'm trying to create a filter that identifies all of our Laptops. We use Lenovo's so any item in  Inv_AeX_HW_Baseboard Part Numberwill reflect what we are trying to find. I can run directly from the SQL server the following code to pull what I need SELECT [dbo].[Inv_AeX_AC_Identification].[_ResourceGuid] ,[dbo].[Inv_AeX_AC_Identification].[Name] ,[dbo].[Inv_HW_Baseboard].[Part Number] ...
updated discussion 01 Aug 2018
Did Symantec ever get around to giving us an quick identifier on the Manage > Computers page to see whether or not a machine is currently powered on and connected?  I'm in the process of dropping DS 6.9 and migrating everything to our new SMP 8.1 server but I'm having a hard time selling this to our Support staff because they're so used to seeing whether or not a machine is ...
updated discussion 24 May 2018
Hi Guys, We have SEPM client with a replication patner and we have configured multiple single risk events with variation in Actions taken. Ideally i thought both SEPM will be sending the same alerts as they are replication partners. (like if primary send out 10 alerts the secondary would have also send the same 10 alerts) But we are getting different alerts. Few of the alerts are same but ...
updated discussion 24 May 2018
Hi All, Just have a small doubt.  Is SEP 14 Mp2 client compatible with server 2003 r2 64 bit OS.  Regards
updated discussion 10 May 2018
Hello everone, I'm working on a report of all Tickets and Tasks on a single report, using SQL Query. However, I have some issues when building up this report: Tickets and Tasks are on different tables. (solved using a join) When joining tables, all tickets and tasks are visible (that's ok) But there are some tickets from ImIncidentTicket table, with column 'ResolvedInmediately' with bit 0 or ...
updated article 15 Oct 2018
We use Wise Package Studio to do several tasks. Especially when we need software that is packaged and validated against our company's standard. These packages are packaged as so called MSI packages. The packages we build with Wise Package Studio are said to be the best packages for YOUR environment and we check if the packages have no conflicts with other packages. That is why we maintain a ...
updated article 02 Oct 2018
Version Documents Workflow 8.5 Release Notes User Guide Component Developer's Guide ITMS Documentation DOC11076 Workflow 8.1 Release Notes User Guide Component Developer's Guide ITMS Documentation DOC9483 Workflow 8.0 Symantec™ Workflow 8.0 Release Notes Symantec™ Workflow 8.0 User Guide Symantec™ Workflow 8.0 Component Developer Guide For more information ...
updated article 02 Oct 2018
Version Documents ServiceDesk 8.5 Release Notes Implementation Guide User Guide ServiceDesk 8.1 Release Notes Implementation Guide User Guide ServiceDesk 8.0 Symantec™ ServiceDesk 8.0 Implementation Guide Symantec™ ServiceDesk 8.0 User Guide Symantec™ ServiceDesk 8.0 Release Notes ServiceDesk 7.6 Symantec™ ServiceDesk 7.6 Implementation Guide Symantec™ ...
updated article 28 Sep 2018
I raised an Idea on connect - SMP - ASDK - Web Service - InvalidateTargetMembership asking for a way to programatically update a Target in an efficient way. There are a number of ways to do this either via SQL or using NScript but none are great. exec spResourceTargetDeltaUpdate @resourceTargetGuid='target guid goes here', @flush=1If you search the forums ...
updated article 20 Sep 2018
In this series of Articles I will run through using the new AngularJS Components in Workflow.  https://angular.io/ If you are unfamiliar with AngularJS there are lots of resources available to learn this framework. Many thanks to  BCason for some examples on this. Table Of Contents List (this) Grid Date Pickers Charts Custom - Checkers Page ...
blog entry comment 02 Feb 2018
updated blog entry 23 Nov 2017
Welcome to our Windows 10 migration best practice site where you'll find everything you need to know to get started with your Windows 10 migration. The Whitepaper and sample jobs and reports are attached to this artcile, please personal message me with your feedback and suggestions. Many thanks!
new blog entry 04 Oct 2017
At The Nature’s Bounty Co. we focus on endpoint security. Vulnerable end user systems can cause real operational and economic damage to a company like ours. We’re a global market leader in natural wellness products such as vitamins, nutritional supplements, sports and active nutrition, and ethical beauty products.  One of the biggest challenges we faced as an IT organization was ...
updated download 11 Oct 2018
Here is an utility to capture screenshot in Windows PE environment and save it in jpg format. It also supports command line parameter and can be used for automation. Plz share your views/ideas.
updated download 21 Sep 2018
I've looked for Altiris Visio stencils on the web and never came across any, so I put my own together from various sources. This is my first time creating one so hopefully it turned out OK. See the screen shot below for an example diagram I did with the stencil. I created this using Visio 2003, so not sure how/if it will work in other versions. To use, just unzip the stencil and place it ...
updated download 14 Sep 2018
Are you wondering how you're going to track down the Lenovo laptops you own that are subject to the latest battery recall? Here's a tool that leverages Altiris technologies and returns your very own list of laptops that are running on borrowed time. Run the GetStatus.bat file in a package and it will upload the status into a new custom inventory table for you. A couple of notes...you need to ...
updated download 01 Mar 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated download 28 Feb 2018
[END OF "SUPPORT" NOTICE] Hello everyone, after close to 5 years maintaining various tools around Symantec Connect this legacy is turning to be more of a burden than anything else. It's still is a great set of tool and they all have their use, but as such I'm not going to maintain them anymore. The source code for this tool may still change over time, and can be found on ...
updated event 18 Apr 2018
updated event 26 Mar 2018
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Register Today! Symantec ...
updated event 26 Mar 2018
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  Register ...
updated event 14 Feb 2018
Wollten Sie schon immer mal einen digitalen Bewilligungsprozess erstellen? Wollten Sie schon immer mal verschiedene Silo Systeme verknüpfen und die passenden Daten anzeigen oder verarbeiten? Die Symantec Workflow Solution, ein Teil von Altiris, ermöglicht Ihnen dies. Wie das geht können Sie bei unserem Workshop live erleben und selber umsetzen. FYRE Consulting AG führt eine exklusive ...
new event 13 Dec 2017
The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console ...
new event 13 Dec 2017
The Symantec IT Management Suite 8.1 Administration course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in their organizations. This five-day, instructor-led, hands-on course teaches students the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console ...
new event 06 Dec 2017
Symantec solutions are essential for helping organizations protect and detect security incidents across the enterprise. But every incident still needs a response from the organization—and in some cases, the response needs to be lightning fast. Join us December 19th @ 2 pm (ET), 11 am (PT) The challenge is that most companies are still responding at “people speed”—following long ...
updated video 02 Oct 2018
This is a how to video on preparing for image capture for Windows client. In this video, you will learn about how to prepare a Windows client for image capture task. For more information, please see the guide at the following location: www.symantec.com/docs/DOC4468
updated video 05 Jul 2018
This how-to video covers the migration process from Altiris 6.x to Symantec IT Management Suite 7.5 powered by Altiris technology. Links to learn more: 7.5 Migration and Upgrade landing page 7.5 Presentations and Hands-on Labs from the 7.5 Summit IT Management Suite 7.5 Documentation Migration Guide 6.x to 7.5 7.5 Installation and Upgrade Guide 7.5 Planning for Implementation Guide
updated video 30 Jan 2018
XVUE® controls remote users on-demand, monitors remote systems and receives alerts when they need maintenance. XVUE® is a stand-alone product and has full integration with Symantec’s Altiris solutions and is a quick and easy replacment for pcAnywhere. Support Remote Users Powerful tools increase team productivity •    Multiple simultaneous remote sessions allow you to connect to ...
updated video 04 Oct 2017
Audio recording of Symantec interview with Jeremy Small, End User Support Services Manager, The Nature's Bounty Co.
updated video 27 Jun 2017
This is a how to video on using advanced math the ‘easy way’ in Workflow Solution. In this video, you will see how to run through the formula component editor, test the formula component, and use the formula component in a workflow. This video will not cover advanced math that requires you to know C# or the Workflow component API. For more information, please see the guide at the following ...
new idea 18 Sep 2018
While formatting the encrypted laptop, User shoud get Pop-up to do not format encrypted devic without decryption. Thanks & Regard's Sagar.S.Pandav  Computer Technologies Pvt. Ltd
updated idea 29 Jun 2018
Problem: When a host is added to the network intrusion prevention exclusion list, excluded host's traffic gets short circuited from further processing even if you have a firewall rule blocking excluded hosts from accessing certain ports. For example, blocking a nessus scanner and all other hosts from port 443 while nessus scanner is on network intrusion prevention exclusion ...
new idea 16 May 2018
It would be nice to delete more than one Hardware Devices at once under Policy Components, if the device is not anymore in the Policy.
updated idea 05 Mar 2018
I am firmly convinced that the SEP management and SEP client could use a powershell module with which generating reports and administration would become far more easy. I get emails on which coputers have not updated to the latest Virus definitions. but generating reports is a hassle. With a well designed powershell module for SEP clients and manager I could find all the computers which are ...
new idea 01 Mar 2018
You currently only allow adding permissions per client and not group. Would be a good idea and save client's time if you would have both the add by Client and/or by Group. Thanks, Art G.
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