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new discussion 29 May 2017
Hi @ all, i'm a little confuesed. On my SMB Server The "Compliance by Computer" show 14 updates not installed. On server windows updates it shows 3 critical and 3 normal updates And 0 Patch Day Workflow say no Bulletins available      Is there any body how can help me to understand this problem Best Regards, Stephan
discussion comment 26 May 2017
new discussion 29 May 2017
Hi @ all, i'm a little confuesed. On my SMB Server The "Compliance by Computer" show 14 updates not installed. On server windows updates it shows 3 critical and 3 normal updates And 0 Patch Day Workflow say no Bulletins available      Is there any body how can help me to understand this problem Best Regards, Stephan
discussion comment 26 May 2017
updated article 25 May 2017
About peer-to-peer downloading feature The peer-to-peer downloading feature is available starting from IT Management Suite version 8.0 HF5. The peer-to-peer downloading feature lets you download and distribute the software delivery and patch packages to Windows computers. It minimizes the software delivery time and provides you with a reliable software delivery to all endpoints. The ...
updated article 24 May 2017
One question I am often asked is how fast "software x" can be pushed with Symantec's IT Management Suite (ITMS). This question is generally posed in terms of an urgent software rollout, a patch, or our agent updates which occur when we upgrade the SMP server. We can answer this in a rather concrete way, and in what follows I'll explain how. Sections in this article, The Effect of Green ...
updated article 24 May 2017
Configuration Smart Card Authentication is a special case of client certificate based mutual authentication where the certificate that identifies the user resides on a smart card and is obtained by browser during the SSL handshake with the Web server. During the Smart Card Authentication, the browser performs the certificate lookup not only in local user certificate storage but also on ...
updated article 24 May 2017
In this Article I'm going to explain how to inspect other Plugins to learn how to implement items that aren't in the Developer Guide PDF. Table of Contents List Setup Simple Plugin Deploy Advanced Plugin Inspecting (this) WindowsForm There are a number of decompilers available  JustDecompile from Telerik  dotPeek from  JetBrains ILSpy We need ...
updated article 24 May 2017
In this Article I'm going to explain how to deploy the Plugin to a  Workflow server. Table of Contents​ List Setup Simple Plugin Deploy (this) Advanced Plugin Inspecting WindowsForm From the Guide: Publishing a plugin To publish a plugin 1 Publish your DLL plugin from Workflow Designer.    See “Creating a plugin for Process Manager in Workflow Designer” on page ...
updated article 24 May 2017
In this Article I'm going to explain how to create a simple Plugin with the basic properties and show some infomation about the current Project. Table of Contents​ List Setup Simple Plugin (this) Deploy Advanced Plugin Inspecting WindowsForm If you haven't already, setup the basic project using the previous article. As we have the bare bones configured we now need to ...
updated article 24 May 2017
In this Article I'm going to explain how setup your environment for creating a Plugin. Table of Contents List Setup (this) Simple Plugin Deploy Advanced Plugin Inspecting WindowsForm You will need Visual Studio, download a version if you haven't already. A  Workflow Server to get the necessary DLLs. Go to this server. Go to your Workflow install location The document ...
updated article 24 May 2017
In this set of Articles I'm going to explain how to create a Plugin for use within  Workflow. Articles List (this) Setup Simple Plugin Deploy Advanced Plugin Inspecting WindowsForm Ideas for Plugins Favourite Components - Workflow Designer - "Favorite" Components Section Run Powershell Script - How do I create my own Workflow Designer Plugins? - - - Below is a ...
updated article 21 May 2017
Symantec’s IT Management Suite (ITMS) is a highly functional endpoint management product.  It possesses numerous infrastructure scaling features to assist organisations with complex network and use-case requirements. Using these however can be a double-edged sword. The more complex the configuration of your management components, the more necessarily complex your subsequent ...
updated blog entry 23 May 2017
We just held our Endpoint Management Technical Workshop in Chicago! We kicked things off with a Live Webcast to officially launch IT Management Suite 8.1 and Ghost Solution Suite 3.2. Following the webcast, we had 11 sessions and 4 labs.  Special thanks to the Symantec Product Management and Education teams who created and delivered most of ...
updated blog entry 23 May 2017
Welcome to our Windows 10 migration best practice site where you'll find everything you need to know to get started with your Windows 10 migration. Get our new Windows 10 Migration White Paper here! You will find the collateral that accompanies the whitepaper attached to this blog.  --------------------------- Please give us your feedback and check back here soon for more updates!
updated blog entry 19 May 2017
2017 Endpoint Management Technical Workshop held May 16-17 in Chicago Lab: Achieving Software License Compliance in ITMS Presenter: Brian Sheedy, Symantec
new blog entry 19 May 2017
2017 Endpoint Management Technical Workshop held May 16-17 in Chicago Lab: Extending the ITMS CMDB using Custom Inventory Presenter: Brian Sheedy, Symantec
new blog entry 19 May 2017
2017 Endpoint Management Technical Workshop held May 16-17 in Chicago Lab: Introduction to Asset Management Suite Presenter: Brian Sheedy, Symantec
updated blog entry 19 May 2017
2017 Endpoint Management Technical Workshop held May 16-17 in Chicago Lab: Business Analytics using IT Analytics Reporting Presenter: Brian Sheedy, Symantec
new blog entry 19 May 2017
2017 Endpoint Management Technical Worklshop held May 16-17 Session: Mac Management (Presentation) Presenter: David Evans, Symantec Video coming soon...
updated blog entry 19 May 2017
2017 Endpoint Management Technical Worklshop held May 16-17 Session: ServiceDesk 8.1 (Presentation) Presenter: Brent Ring, Symantec
new blog entry 19 May 2017
2017 Endpoint Management Technical Worklshop held May 16-17 Session: Windows 10 Migration (Presentation) Presenter: David Evans, Symantec Video coming soon...
updated download 16 May 2017
Does "Deployment Solution" license node(s) are properly used by managed client computers? Custom reports will show exact list of managed computers who are using a "Deployment Solution" license and which computer(s) makes unnecessary consumption of license node(s). Reports have columns to see when appropriate client computer started license node consumption and when last get client policy and ...
updated download 16 May 2017
Does "Inventory Solution" & "Inventory Pack for Servers" license node(s) are properly used by managed client computers? Custom reports will show exact list of managed computers who are using "Inventory Solution" & "Inventory Pack for Servers" license and which computer(s) makes unnecessary consumption of license node(s). Reports have columns to see when appropriate client ...
updated download 16 May 2017
Does "Software Management Solution" license node(s) are properly used by managed client computers? Custom reports will show exact list of managed computers who are using a "Software Management Solution" license and which computer(s) makes unnecessary consumption of license node(s). Reports have columns to see when appropriate client computer started license node consumption and when last get ...
updated download 16 May 2017
Does "Patch Management Solution" license node(s) are properly used by managed client computers? Custom reports will show exact list of managed computers who are consuming "Patch Management Solution" license and which computers makes unnecessary consumption of license node(s). Reports have columns to see when appropriate client computer started license node consumption and when last get client ...
updated download 05 May 2017
In continuing to provide support for the latest versions of products, the newly revised packages for SD.EmailMonitorMulti - for Servicedesk version 8.1 are attached here.  They contain the new user interface theme (look and feel), and some additional small defect fixes that have been discovered in 8.x Email Monitor.  This version will also take an existing monitored account and add ...
updated event 15 May 2017
Please join us for our Norway Endpoint Management (Altiris) User group Held at Pedab's office, Stortingsgt 4, Oslo, 15th June starting at 12:00 A chance to hear the latest roadmap from product management as well as speak to other customers using the software and learn tips and tricks. 12:00 ­ 12:30 Coffee, Registration & Networking 12:30 ­ 12:40  Welcome and prizes 12:40 ­ 13:00  ...
updated event 10 May 2017
Please register for the EMEA partner summit held at the Madjeski Hotel, 20th to 22nd June We will look to start at around 11am on the 20th allowing you to fly in that morning if required. Updates from PM, and a greater focus on partner collaboration and a chance for partners to share tips and successes. Full agenda to follow Accomodation: We have secured an excellent rate of £115 (+VAT) ...
new event 05 May 2017
Please see the link here to the Irish user group https://www.eventbrite.com/e/symantec-altiris-endpoint-management-forum-...
new event 04 May 2017
WEBINAR: Symantec IT Management Suite 8.1 & Ghost Solution Suite 3.2 Launch  DATE: May 16, 2017 TIME: 8:00 AM (PST) / 11:00 AM (EST) Symantec IT Management Suite 8.1 and Ghost Solution Suite 3.2 are here! Please join us for a special webcast on Tuesday, May 16 to learn how these new solutions will make your life easier.  We will discuss and demo some of the cool new features ...
updated event 02 May 2017
Please join us for the next Denver EPM User Group meeting on May 16, 2017 from 8:30 am to 12:00 pm at Great-West Financial: 8515 E. Orchard Road Greenwood Village, CO 80111.   Agenda: 8:30 am – 9:00: Welcome and Introductions 9:00 – 10:30: Symantec Presentation: Live Webcast to cover the launch of ITMS 8.1/GSS 3.2 10:30 – 11:30: Customer Round Table Discussions 11:30 – 12:00: ...
updated event 02 May 2017
Join us for the next New York Endpoint Management User Group meeting -- rescheduled to May 16, 2017 from 10:30 to 2:00 pm, at Guggenheim Partners, 330 Madison Avenue in Manhattan.  Lunch will be served! Agenda: 10:30 am - Welcome & Introductions -- Jared Freeman  11:00 am - Live Webcast to cover the launch of ITMS 8.1/GSS 3.2 12:00 am - Customer Lunch & Networking Session 1:00 ...
updated event 19 Apr 2017
Please join us for the next Houston Endpoint Management User Group meeting -- Tuesday, May 16 from 9:00 am to 1:00 pm at the offices of Helix Energy Solutions Group: 3505 West Sam Houston Pkwy N #400, Houston, TX 77043. Breakfast will be provided! Agenda: 9:00 am - Welcome & Introductions 9:15 am - Breakfast Breakout Enjoy breakfast while networking during this open ...
updated event 13 Apr 2017
Symantec IT Management Suite 8.1 and Ghost Solution Suite 3.2 are here! Please join us for a special webcast on Tuesday, May 16 to learn how these new solutions will make your life easier. We will discuss and demo some of the cool new features such as streamlined processes for updating Windows 10 and Office 365, peer-to-peer content distribution, Mac profile management, and much more! We ...
updated video 10 May 2017
This short video shows how you can run dynamic commands against a UNIX or Linux server, directly from your Symantec Workflow process.  The commands are run using the SSH protocol (via the command line plink.exe from Quest), and so all communications between the Workflow and UNIX server are secure.  The video walks you through a simple example to run a UNIX command on the ...
updated video 10 May 2017
This video will demonstrate how to get a manager's direct reports out of active directory using workflow.
updated video 10 May 2017
This video demonstrates how to create dynamic web forms in Symantec Workflow.  Specifically, it shows how to organize sections and groups of related components on a web form with panels, and then how to have a radio button selection change which panel is shown and which is hidden.  It also demonstrates how to use custom events to have a selection on one ...
updated video 10 May 2017
This is a how to video on adding custom JavaScript to Workflow Web Forms. You will see how to add custom JavaScript to Workflow form controls and how this behaves at runtime. Note: Some knowledge of JavaScript is required before completing this video. For more information, see the following ...
updated video 10 May 2017
In this video, I will demonstrate how we can use a few simple components to generate a PDF document from a Workflow process.  The PDF is dynamically created and can contain any variable data that was derived from the process.  For example, if we have an automated purchase order process with Workflow Solution, we could write the purchase order information as well as all ...
updated video 10 May 2017
This 15-minute video helps demonstrate Workflow Solution's ability to map data from one data source to another.  Specifically, the example in this video reads in a list of software titles (and their associated prices) from a database table.  The end-user is then able to choose which software items he or she is interested in procuring.  Finally, we take the selected items, plus ...
updated video 10 May 2017
This short video walks through an example of calling a database stored procedure from a Workflow Solution project. This particular stored procedure requires input parameters, and so I will demonstrate how to initially capture the parameter data in a webform, and then pass the input parameters to the stored procedure dynamically at runtime. The resulting recordset that the procedure call ...
updated video 10 May 2017
Complex data types make our lives a whole lot easier in Workflow Solution, and it's critical to use them skillfully in our Workflow projects.  This 13-minute video walks you through the process of creating your own complex data type as part of a very basic hardware request project.  Once we create the custom data type, we will then use it to structure several pieces of ...
updated video 10 May 2017
Connecting with disparate data sources is one of the most compelling features of Workflow Solution.  In this video, we will show how to use the XML Schema Generator to bring structured data from an XML file into a new process variable within a Workflow project. NOTE: if you need to generate the XSD (schema) file for your XML data, or if you're getting a "not expected" error ...
new idea 16 May 2017
Add possiblity to assign the testing Task to more then one person. And wait for complete the Task of all Persons in a testinggroup to finish Testing. Add possiblity to assign the implementing Task to more then one person. And wait for complete the Task of all Persons in a implementergroup to finish Implementing.
idea comment 10 May 2017
new idea 02 May 2017
The ability to import CSV files into a filter has existed for a long time. This CSV file can just list device names and nothing else. The same goes for the ability to import computers on the Agent Install page. In the newer Enhanced View our desktop engineering staff noticed that you've added the ability to import a CSV files when building a target. When you choose the Computer List ...
new idea 25 Apr 2017
Today all modern systems such as Windows 10, iOS, Android allows you to choose whether to download the updates over metered connection or not. These days Microsoft push a lot cumulative updates. If home workers are connected over metered connection, downloading those updates may incur in serious Internet bill whether in domestic or even higher when abroad due to roaming cost. The idea is ...
new idea 24 Apr 2017
Until SMP 8.0 , we were able to use filters when we schedule jobs / tasks.  This functionality seems to be lost in SMP 8.1 The current workaround is to create a new target, call the existing filter (or combination of filters) and save it as a new target.  Then we can use the newly created target to schedule (or run) the job / task. Please, re-enable the direct use of filters when ...
new idea 24 Apr 2017
Hello, By accident the front desk analyst deployed the Quick Software Delivery task to all computers. As per Symantec's manual:'Quick Delivery is preferred way for non-administrators, such as help desk personnel, to deliver software safely and accurately.'  Apparently there no are built-in measures if someone does not use their common sense and does not pay attention what they ...
new idea 20 Apr 2017
New Web Service It would be handy to have a Web Service to get the Associated Bulletins against a Patch Policy. Software Bulletins: CR16-001, CRUW-001 In the XML of the Policy 418ff377-63ec-4d16-a3a2-2a7c4bfdfd35Or 94bb9815-78b8-4a1f-aac8-1a8e36842228 Or the State column in vItem. See the Article to currently retrieve the information in SQL: SMP - Patch Management - ...
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