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new discussion 17 Feb 2017
I have some script tasks that I am using in jobs and using branching so if return code is 0 it does one thing but if 10 it does something else or it goes to a failure if something else.  Everything works fine but anything other then 0 is seen as failure when its really not but more of a decision tree, for example  script runs to check OS, if OS = win7 then run job 1 if os = win10 run ...
new discussion 17 Feb 2017
I have some script tasks that I am using in jobs and using branching so if return code is 0 it does one thing but if 10 it does something else or it goes to a failure if something else.  Everything works fine but anything other then 0 is seen as failure when its really not but more of a decision tree, for example  script runs to check OS, if OS = win7 then run job 1 if os = win10 run ...
updated discussion 17 Feb 2017
Trying to create an image of a Dell Optiplex 7040 w/ a Samsung M2 SSD. In the PXE, Ghost is not "seeing" the Samsung SSD. It only sees the Ghost boot USB and the OS partition. Tried toggling the drive from RAID to AHCI, no dice. No option for IDE.
updated discussion 16 Feb 2017
Following are the highlights of this hotfix: Possibility to prevent computer from going into sleep mode while task runs. PPA component security is enhanced with an updated OpenSSL. Workspace Virtualization components are upgraded to the version 7.6 HF8 Added possibility to perform actions on multiple items in the search results list of Management console. The search in the Select Users or ...
updated discussion 16 Feb 2017
Bonjour, Je viens vous demander de l'aide sur un sujet sur lequel je planche. En effet, mon besoin est simple (enfin je l'espère)... pouvoir créer une image à un instant T de mon serveur afin qu'en cas de panne je puisse recharger cette dite image sur un nouveau serveur. Du plug and play. J'utilise actuellement le client autonome ghost64.exe pour créer mes images et à la récupéreration d'une ...
updated article 16 Feb 2017
So quite a few of us will have older packages from the XP days still lying about in use, or ones where the software's been updated but the tweaks around shortcuts etc. have just been kept the same. Things like this: Copy "C:\Program Files\myprogram\desktop.lnk" "C:\Users\All Users\Desktop\." /yBut the 2016 (1607) Long Term Servicing Branch (LTSB) Edition of Windows 10 doesn't have all these ...
updated article 15 Feb 2017
We have installed SMA on broad variety of Linux releases, but when I installed SMA 7.6 recently on SUSE 13.2 it failed to start. Installation completed pretty smoothly, but agent reported error "INTEGER EXPECTED" and failed to start. I have located that issue in following script: # define SYSTEMD_NO_WRAP to avoid using SLE 12+ systemd wrapper in rc.status. ET:3685839 suse_version=`cat ...
updated article 13 Feb 2017
To better share information on supported platforms in the Symantec Deployment products this series of articles provides updates on the OS and hardware platforms either deprecated, supported, in progress or not currently being considered. Please use the articles to give your feedback on how and why you would like platforms to be considered. If an OS or platform is not mentioned ...
updated article 13 Feb 2017
RHEL 5.11 is supported from: Deployment Solution 7.5 SP1 HF5 We are still working on this in GSS, please reply here to add your request for this support. Note: while we cannot respond to all comments directly or guarantee that support will be added we do read all comments and use them to help drive our roadmap.
updated article 13 Feb 2017
Windows 10 Restone 1 is supported as of: DS 8.0 HF4 GSS 3.0 MP4 Note: while we cannot respond to all comments directly or guarantee that support will be added we do read all comments and use them to help drive our roadmap.
updated article 13 Feb 2017
Deployment Solution 7.x Supported. Deployment Solution 6.9  Solution EOL Deployment Solution users can upgrade to GSS 3.x for Mac OS X 10.10 support (management only). Ghost Solution Suite  Supported (management only) Note: while we cannot respond to all comments directly or guarantee that support will be added we do read all comments and use them to help drive our ...
updated blog entry 22 Dec 2016
To make it easier to find past and upcoming webcasts related to Symantec Endpoint Management solutions, I'm creating this blog post and will keep it updated over time. The links below for past webcasts will include the recording and Q&A. The links for upcoming webcasts will send you to the registration page. Enjoy! Webcast Topic: Patching Windows 10 and Office 365 Date: December 13, ...
new blog entry 11 Nov 2016
WEBINAR: Effective Patch Strategies for Windows 10 and Office 365 TIME: 9:00 AM (PST) / 12:00 PM (EST) SPEAKER: Damon Covey, Director of Regional Product Management Microsoft has made significant changes in how they provide updates to Windows 10 and Office 365.  These changes have caused confusion and additional complexity for many enterprises. Please join us for this special webcast to ...
updated blog entry 09 Oct 2016
For Linux environments that use Systemd, you may encounter issues with the ITMS Linux Agent on boot. The reason for this is that ITMS installs '/etc/init.d/altiris' as the control script for the Agent. This control script is not aware of Systemd dependency mechanisms. In the event that the Local file system is not mounted, particularly '/opt', the 'altiris' service will fail to start. This ...
updated blog entry 06 Oct 2016
Thanks to all those who attended our webcast on enabling security and compliance with IT Management Suite. Special thanks to ITS for the great presentation and content. Slides used during the webcast are included with this blog post (scroll down to the bottom) Download or Playback the Webcast Recording Our next webcast will be on December 3. Mark your calendar!
new download 31 Oct 2016
This is a quick and easy SQL report which will list any device which has a Public IP address assigned to a network interface.  You can use this to determine which systems in your environment are exposed to the internet (hopefully with some sort of host based firewall installed).   Note that for this report, I'm presuming ignoring anything which uses a private address (per RFC1918), ...
download comment 04 Oct 2016
updated event 02 Feb 2017
Please join us for the next Kansas City Endpoint Management User Group meeting on Thursday, February 9, from 12:00 noon to 3:00 pm. Lunch will be provided! Welcome & Introductions – Ziggy Jarczyk Customer Lunch & Networking Session Customer Presentation: Ziggy Jarczyk, JCCC -- Surprise! Customer Q&A and Discussion Customer Presentation: Don Platt, Velociti -- Leveraging Altiris for ...
updated event 31 Jan 2017
Please join us for our South Africa Endpoint Management User Group meeting on Tuesday, 7th March 2017, from 9.00am to 12.00 with lunch to follow. Afterwards please join Symantec for an optional round of golf. During the day you will hear from Symantec experts the latest news and roadmaps for the next releases of Endpoint Management, as well as the best practice approach to patching and a ...
new event 30 Jan 2017
Please join us for the next Houston Endpoint Management User Group meeting -- Tuesday, April 11 from 11:00 am to 1:30 pm at the offices of Helix Energy Solutions Group: 3505 West Sam Houston Pkwy N #400, Houston, TX 77043. Lunch will be served! Agenda: Welcome & Introductions Lunch (during the first presentation) Symantec Presentation: Overview of IT Management Suite 8.1 and Roadmap (+ ...
updated event 24 Jan 2017
Please join us for the next Chicago Endpoint Management User Group meeting on February 10 from 9am to 1pm Guggenheim Partners, 2455 Corporate W. Drive, in Lisle, IL.  Lunch will be served! Agenda: Welcome & Introductions Symantec Presentation: “Leveraging custom inventory to solve common IT challenges” – James Broniec, EPM Architect Partner Presentation: NetX (remote ...
updated event 18 Jan 2017
NetX a Symantec Authorized Training Partner (ATP) delivers Instructor-led Training Classes either on-site or remotely.  We offer over 20 different Symantec Classes, for a complete list please visit netxinc.com/training Attend from your home, office or one of our convenient locations.   Our training classes are Guaranteed to Run, We Never Cancel!  The Symantec ...
updated event 13 Jan 2017
Please join us for the next Denver EPM User Group meeting on April 5, 2017 from 11:00 am to 1:30 pm at Great-West Financial: 8515 E. Orchard Road Greenwood Village, CO 80111. Lunch will be served! Agenda: 11:00 – 11:30: Welcome and Introductions – Chase Nimmer 11:00 – 11:30: (Lunch served during the first presentation) 11:30 – 12:30: Symantec Presentation: All about ITMS ...
updated event 05 Jan 2017
Please join us for the next Twin Cities Endpoint Management User Group meeting on Tuesday, March 7, 2017 from 10:00 am to 2:00 pm at Ramsey County’s building on 90 Plato Blvd. West (Plato Conference Room), in Saint Paul. Lunch will be served! Agenda Welcome & Introductions Symantec Presentation: ITMS Roadmap + Software Management / Patch Management Partner ...
updated event 06 Dec 2016
Please join us for the next Sacramento Endpoint Management User Group meeting on Friday, December 9, 2016, from 8:30am to 11:30am at SMUD in Sacramento. Breakfast will be served! Agenda Breakfast & Networking Welcome & Introductions Symantec Presentation: Brian Sheedy – Product and Company Update / ITMS 8.0 Tips & Tricks Customer Presentation: Dewayne Cudney, SMUD – Our ...
updated event 05 Dec 2016
Agenda: 10:00h -11:00h               Welcome und Kaffee 11:00h – 12:30h             Symantec EPM aktueller Überblick, neues zur Version 8.1; Roadmap  12:30h – 13:30h             EPM in einer internationalen ...
updated video 03 Jan 2017
Bay Dynamics recently announced the availability of the standalone IT Analytics Server 2.1, which includes an enhanced web based cube browser. This video walks you through how as an existing Symantec IT Management Suite customer, you can leverage IT Analytics Server to visualize your cube data and take advantage of its benefits.
updated video 03 Jan 2017
"Free Your IT to focus on what really matters to your business, while giving your end users the consumer e-commerce experience they’re accustomed to. Actionable Integration: ServiceNow to Altiris makes this possible with a tight integration between ServiceNow and software deployment solutions like Symantec’s Altiris Endpoint Management Platform. In this video we’ll demonstrate the recently ...
updated video 03 Jan 2017
In this video, Stu Harris of ITS Partners, goes in depth to compare asset data with inventory data in Altiris Asset Management Suite.  If you want to contact Stu Harris for more information, feel free to drop him an email at sharris@itsdelivers.com
updated video 03 Jan 2017
In this presentation, we will preview the new capabilities in the Altiris platform provided by Bomgar technology with a focus on their integrated solution with ITMS 7.6 and how you can drive down support costs, improve end user satisfaction and manage any device in your organization – no matter where it is!
updated video 03 Jan 2017
THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default ...
updated video 03 Jan 2017
In this screencast Rasmus Ronlev, Lead Solution Architect for ITS Partners will walk you through some visible and valuable feature changes in ITMS 7.6 at both the server and client level. If you would like to watch in HD, you can view it here. To learn more, be sure to visit us our website.
updated video 03 Jan 2017
In this Video we will discuss how to add simple automation to the boot disks created with the BDC.  Additionaly we will add command line switches to the ghost32.exe and ghost64.exe.    For referance see Apendix A from the Ghost Implementation Guide  for more use examples.  See Switches: Alphabetical list of switches for a list of most of the ghost ...
updated video 03 Jan 2017
This is a walk through of adding windows 8.0 (PE 4) Drivers to the Symantec Boot Disk Creator from TECH 223404. I will follow the steps noted in TECH227489.   We will go over how to download, extract driver files from the NIC manufacturer web page.   You will need to add drivers to the Boot Disk Creator if your Ghost boot disk boots up but you do not have network ...
new idea 17 Feb 2017
Many Smaill companies with only a few desktop computers/laptops only operate a single server environment, and are unwilling to finance an additional server to install the SEPM. therefore it would be helpfull to these is the SEPM could be installed on Microsoft Server 2016 domain controllers. It works quite well on earlier server OS versions as domain controllers.
updated idea 16 Feb 2017
With Altiris7 we are stuck to use Internet Explorer 7. I'd really like to see FULL browser support for any of the major browsers on any common platform. This should function under Windows, but I'd also like to have full console functionality when using a Linux or MAC platform to access it.
new idea 14 Feb 2017
Currenlty Core Edition isn't supported for the Core (Platform) and by extension Patch Management. I am submitting an enhancement request on behalf of a customer who would like to see this feature added in a future release. 
new idea 10 Feb 2017
Released by Microsoft February 7, 2017 KB3115489 KB3127966 KB3127972 KB3147491 KB3141494 KB3141495 KB3141499 KB3161988
updated idea 09 Feb 2017
Hi, I would like to share my management requirement to have weekly/daily report of SEPM console dashboard status by email/notification. Report should contain the clients count as below; with chart Endpoint Protection Total Endpoints *   2000 Up-to-date 1800 Out-of-date 15  Offline 150 Disabled 22 Host Integrity ...
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