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1) Suddenly cannot open SEPM console due to Unable to connect to the database

ℬrίαη

ℬrίαηMar 07, 2013 07:25 AM

  • 1.  1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:19 AM

    Hi Guys,

    Once again I am here with my query.

    Please help me in this issue, I was able to login in my sepm in the morning but now I am not able to login,  ''getting error unable to connect to database.

     

    Any suggestions will be appreciated.
     


  • 2.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database
    Best Answer



  • 3.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:21 AM

    Hi,

    Check SEPM database services are running or not ?

    try to restart sepm releated service



  • 4.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:25 AM
    Is the SEPM service started?


  • 5.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database



  • 6.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:26 AM

    Hi,

    No Sepm embeded database services is not starting



  • 7.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:27 AM

    try to restarted SEPM database service..

    please upload the scm-server-0.log and catalina.out file from \program files\Symantec\symantec endpoint protection manager\tomcat\logs



  • 8.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:28 AM


  • 9.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:51 AM

    What does the "(sem5.log) consumes excessive hard drive space in SEP SBE 12.1 RU1" issue has to do with the problem albertdc reported here?



  • 10.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:54 AM

    Check similar discussions for the problem with SEPM DB service not starting:

    https://www-secure.symantec.com/connect/forums/symantec-embedded-database-services-not-starting

    https://www-secure.symantec.com/connect/forums/cant-start-symantec-embedded-database-service



  • 11.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 07:59 AM

    Hi, 

    Albert is not able to login on his SEPM getting error  unable to connect to database.

    So there is an issue with sepm embeded services and manager is not starting.

     

    Hi Albert,

    Please let me know is there space available on SEPM server or not.



  • 12.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 08:02 AM

    Hi,

    Ambesh yea i chked and there is no space in sepm , ill also check the above article and will try to resolve it , thnx for your reply 



  • 13.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 11:16 PM

    Hi Albert,

    Have you recieved your answer or any more help required?



  • 14.  RE: 1) Suddenly cannot open SEPM console due to Unable to connect to the database

    Posted Mar 07, 2013 11:22 PM

    Hi, Ambesh

    Yes i got my problem solved thnx to all people