Endpoint Protection

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  • 1.  12.1.5 Linux rtvscand: CDefUtils::GetNewestDefs(): Missing DEFINFO.DAT.

    Posted Nov 24, 2014 05:45 AM

    Hi there,

     

    I have performed two installations of SEP for linux on the same machine and have encountered the same error both times:

    CDefUtils::GetNewestDefs(): Missing DEFINFO.DAT.

    In the manager the antivirus status is "component is malfunctioning"

     

    Has anyone else encountered this?

     

    Cheers.

     



  • 2.  RE: 12.1.5 Linux rtvscand: CDefUtils::GetNewestDefs(): Missing DEFINFO.DAT.
    Best Answer

    Posted Nov 24, 2014 05:49 AM

    Try this articles

    How to remediate virus definitions in Symantec Antivirus for Linux (SAVFL) 1.0.x

    Article:TECH93435 | Created: 2009-01-15 | Updated: 2013-07-30 | Article URL http://www.symantec.com/docs/TECH93435


  • 3.  RE: 12.1.5 Linux rtvscand: CDefUtils::GetNewestDefs(): Missing DEFINFO.DAT.

    Posted Nov 24, 2014 06:03 AM
    On what OS?


  • 4.  RE: 12.1.5 Linux rtvscand: CDefUtils::GetNewestDefs(): Missing DEFINFO.DAT.

    Posted Nov 24, 2014 06:10 AM

    Using RHEL 6.5



  • 5.  RE: 12.1.5 Linux rtvscand: CDefUtils::GetNewestDefs(): Missing DEFINFO.DAT.

    Posted Nov 24, 2014 07:30 AM

    Tried this method, AntiVirus status is now saying "Disabled" and the virus definitions tab is "Not available" after around 30 minutes this fixed itself



  • 6.  RE: 12.1.5 Linux rtvscand: CDefUtils::GetNewestDefs(): Missing DEFINFO.DAT.

    Posted Nov 24, 2014 07:32 AM

    Yes after clear virus defination it will take time for updating virus defination.