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14.2 SEPM not resolving proper hostnames during remote push

  • 1.  14.2 SEPM not resolving proper hostnames during remote push

    Posted Oct 18, 2018 12:46 PM

    Hello,

     

    I've been having a fairly strange issue with 14.2 MP1 SEPM on Server 2012.  When I go to push my agent to a user computer (IE Stan-Dell) the computer resolves to a completely different name which is in the domain (IE Tom-Dell) when using the Search Network tab.  It will then succeed or fail on the push randomly, however the proper host never appears under my managed client list.  I have verified on the workstation that hostname is in fact Stan-Dell with the IP I have on file.  I have also confirmed that the DNS record for Stan-Dell is the same as the IP I have on file.  Nslookup resolves properly, and even putting the FQDN (Stan-dell.domain.lan) still resolves to just Tom-Dell.  I tried looking for the pushdeploymentwizard however it was not available in \Symantec\Symantec Endpoint Protection Manager\Tools.  Lastly, nbtstat -a "ip address" resolves the proper hostname.  

    Does anyone have any idea of what could be causing this issue?  Is this a known problem with 14.2 MP1?