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350 Remote server returned an error -> 553 you are trying to use me [server-2.tower-206.messagelabs;.com] as a relay, but I have not been configured to let;you [40.107.5.74, mail-eopbgr50074.outbound.protection.o;utlook.com] do this.

  • 1.  350 Remote server returned an error -> 553 you are trying to use me [server-2.tower-206.messagelabs;.com] as a relay, but I have not been configured to let;you [40.107.5.74, mail-eopbgr50074.outbound.protection.o;utlook.com] do this.

    Posted Oct 04, 2017 07:41 AM

    Hi,

    When Office 365 tried to send your message, the receiving email server outside Office 365 reported an error.

    The domain is soderkyl.se

    I will provide the bounceback below:

    Original Message Details

    Created Date:

    10/4/2017 7:24:39 AM

    Sender Address:

    oscar.lundborg@systemetit.se

    Recipient Address:

    Anders.Kols@soderkyl.se

    Subject:

    SV: Test1


    Error Details

    Reported error:

    550 5.0.350 Remote server returned an error -> 553 you are trying to use me [server-2.tower-206.messagelabs;.com] as a relay, but I have not been configured to let;you [40.107.5.74, mail-eopbgr50074.outbound.protection.o;utlook.com] do this. Please visit;www.symanteccloud.com/troubleshooting for more details;about this error message and instructions to resolve;this issue. (#5.7.1)

    DSN generated by:

    AM6PR0402MB3621.eurprd04.prod.outlook.com

    Remote server:

    server-2.tower-206.messagelabs.com

     

    Message Hops

    HOP

    TIME (UTC)

    FROM

    TO

    WITH

    RELAY TIME

    1

    10/4/2017
    7:24:39 AM

    AM6PR0402MB3623.eurprd04.prod.outlook.com

    AM6PR0402MB3623.eurprd04.prod.outlook.com

    mapi

    *

    2

    10/4/2017
    7:24:39 AM

    AM6PR0402MB3623.eurprd04.prod.outlook.com

    AM6PR0402MB3621.eurprd04.prod.outlook.com

    Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256)

    *

    Original Message Headers

    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
     d=roslagsgatannu.onmicrosoft.com; s=selector1-systemetit-se;
     h=From:Date:Subject:Message-ID:Content-Type:MIME-Version;
     bh=GkR17ugZEGpECNsIBqY/PxkbG4L/lPz9qnnlPUbifRI=;
     b=oddIqnRp+/Ns0rtSFBZtODPjIPXA4+zDSvT/Hta0S1dMYR8h6KuM3P/eZD6Dui66XQcf3O9CxlYL4YHiTHjHKMFgl2wCXCWT4V5iyNz4zkcrWnJ+CVZ+EsRZO4c9jmwQcRJpjPIB+fcMGRfzibtKpG4r2kbD72yiPzoG55uxbEI=
    Received: from AM6PR0402MB3623.eurprd04.prod.outlook.com (52.133.20.24) by
     AM6PR0402MB3621.eurprd04.prod.outlook.com (52.133.20.22) with Microsoft SMTP
     Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256) id
     15.20.77.7; Wed, 4 Oct 2017 07:24:39 +0000
    Received: from AM6PR0402MB3623.eurprd04.prod.outlook.com
     ([fe80::4921:dabe:56b8:ecf5]) by AM6PR0402MB3623.eurprd04.prod.outlook.com
     ([fe80::4921:dabe:56b8:ecf5%13]) with mapi id 15.20.0077.018; Wed, 4 Oct 2017
     07:24:39 +0000
    From: Oscar Lundborg <oscar.lundborg@systemetit.se>
    To: Anders Kols <Anders.Kols@soderkyl.se>
    Subject: SV: Test1
    Thread-Topic: Test1
    Thread-Index: AdM84gadd0cFoQkJQdijgSfTQ6CvsAAADPAg
    Date: Wed, 4 Oct 2017 07:24:39 +0000
    Message-ID: <AM6PR0402MB3623C193B36361DBB560348C82730@AM6PR0402MB3623.eurprd04.prod.outlook.com>
    References: <HE1PR0501MB28609CE7096FF1ED9EDD8A4BE9730@HE1PR0501MB2860.eurprd05.prod.outlook.com>
    In-Reply-To: <HE1PR0501MB28609CE7096FF1ED9EDD8A4BE9730@HE1PR0501MB2860.eurprd05.prod.outlook.com>
    Accept-Language: en-US, sv-SE
    Content-Language: sv-SE
    X-MS-Has-Attach: yes
    X-MS-TNEF-Correlator:
    authentication-results: spf=none (sender IP is )
     smtp.mailfrom=oscar.lundborg@systemetit.se; 
    x-originating-ip: [213.132.98.158]
    x-ms-publictraffictype: Email
    x-microsoft-exchange-diagnostics: 1;AM6PR0402MB3621;6:cz5NARU1mFs4AHqhJlw7LfFGmJB8mDTFP0hu/1zm1t0jR0jxGmLRb6yKUL5P95+xVDz5gGj1Rlhlz99GObjQ9Wl+R9EVUNxReJE9uoSeaxMzFhVOlhA446AJxbInOBbKNhbJzJnfO6rCeLo6yR/xYG4XwuPTXgP58LhEWOiNyivVpAndQewlXpKttRbJfWtqxeps+ox5/lO1f4oA2TYotBU3GSFxvcmyQe8f8pS+a/SAtgy2MQiDNanpiiJo9eQ9pefmZXSdG+8Ur8j0t0GeEfQI0ob3zG70G8ylS3dv6AdEyxVZJJl4oQ2SSTSUBMv/Y07VvYa7EdEJwsh3vcTfWQ==;5:EtDLHMYw2vngI5oDmB+7NKjO/zYX1Seuys+Ctp+12f0eoN4+FtpJr8LS/8nKGfnoYGqe17dZmj2FdH5+aPukeESipsLfgSMB7QHsNWXpZPhUiypuOjMnuv0Yut6u0vDmxFMwZtba7xUgsENJhlSgGw==;24:NayFIHhX5aILgVdso3sg+dyf9+lEk4XQSu5rcYaV0jbLq+T2rcq8AC1nPAUUy+vEFq3/0LyhmcaSPgIIc9usWnK8vpALr/4L58IKmi7bvVo=;7:Kl22YUBc5KZL0bqqGP8W86iHkwLiVU0navGZUI3p4uI0rM1GgmrY9zA9+ilWpoyVeuRODZ1dlW02UrQWYfLqDrSQ5ppZ1EJkDqOHPbSrhbczdGZYRvAaZ7j4G6pCobkUu5HpxG160DRcsKNrjY8Q5gak8WgSLv8GrZjewFAJVlX2wLMJ62Uv7xzYzPYkNZO5z+MdEWvLKKkNR76B+DAcMR188izC/GLmtemr67aRrgQ=
    x-ms-exchange-antispam-srfa-diagnostics: SSOS;
    x-ms-office365-filtering-correlation-id: bd77f3f8-b7fe-4b83-f840-08d50af8f93b
    x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:(22001)(2017030254152)(2017082002075)(2017052603199)(49563074)(201703131423075)(201702281549075);SRVR:AM6PR0402MB3621;
    x-ms-traffictypediagnostic: AM6PR0402MB3621:
    x-exchange-antispam-report-test: UriScan:(21748063052155);
    x-microsoft-antispam-prvs: <AM6PR0402MB36213AFD2F673C8470C9D80982730@AM6PR0402MB3621.eurprd04.prod.outlook.com>
    x-exchange-antispam-report-cfa-test: BCL:0;PCL:0;RULEID:(100000700101)(100105000095)(100000701101)(100105300095)(100000702101)(100105100095)(102415395)(6040450)(2401047)(5005006)(8121501046)(10201501046)(100000703101)(100105400095)(93006095)(93001095)(3002001)(6041248)(20161123562025)(2016111802025)(20161123555025)(20161123564025)(20161123560025)(201703131423075)(201702281528075)(201703061421075)(201703061406153)(20161123558100)(6072148)(6043046)(201708071742011)(100000704101)(100105200095)(100000705101)(100105500095);SRVR:AM6PR0402MB3621;BCL:0;PCL:0;RULEID:(100000800101)(100110000095)(100000801101)(100110300095)(100000802101)(100110100095)(100000803101)(100110400095)(100000804101)(100110200095)(100000805101)(100110500095);SRVR:AM6PR0402MB3621;
    x-forefront-prvs: 0450A714CB
    x-forefront-antispam-report: SFV:NSPM;SFS:(10009020)(346002)(39830400002)(376002)(199003)(189002)(6306002)(7696004)(54896002)(33656002)(236005)(14454004)(2900100001)(68736007)(6916009)(66066001)(74482002)(733005)(6436002)(7116003)(101416001)(9686003)(2950100002)(86362001)(5660300001)(6506006)(606006)(55016002)(99286003)(478600001)(105586002)(53376002)(54556002)(97736004)(106356001)(53386004)(99936001)(3846002)(102836003)(25786009)(5250100002)(53936002)(8676002)(316002)(76176999)(6116002)(50986999)(3660700001)(81156014)(81166006)(8936002)(74316002)(790700001)(3280700002)(189998001)(7736002)(54356999)(2906002)(16866105001)(15398625002);DIR:OUT;SFP:1101;SCL:1;SRVR:AM6PR0402MB3621;H:AM6PR0402MB3623.eurprd04.prod.outlook.com;FPR:;SPF:None;PTR:InfoNoRecords;A:1;MX:1;LANG:sv;
    received-spf: None (protection.outlook.com: systemetit.se does not designate
     permitted sender hosts)
    spamdiagnosticoutput: 1:99
    spamdiagnosticmetadata: NSPM
    Content-Type: multipart/related;
            boundary="_006_AM6PR0402MB3623C193B36361DBB560348C82730AM6PR0402MB3623_";
            type="multipart/alternative"
    MIME-Version: 1.0
    X-OriginatorOrg: systemetit.se
    X-MS-Exchange-CrossTenant-originalarrivaltime: 04 Oct 2017 07:24:39.0386
     (UTC)
    X-MS-Exchange-CrossTenant-fromentityheader: Hosted
    X-MS-Exchange-CrossTenant-id: 25a43fa0-f5da-4140-a2fb-94c74f685876
    X-MS-Exchange-Transport-CrossTenantHeadersStamped: AM6PR0402MB3621

     

    Could you please assist us in this case since its really urgent.

    The customer cannot receive any emails from outside the organization.

    It's about 200+ emails waiting on inbound. 



  • 2.  RE: 350 Remote server returned an error -> 553 you are trying to use me [server-2.tower-206.messagelabs;.com] as a relay, but I have not been configured to let;you [40.107.5.74, mail-eopbgr50074.outbound.protection.o;utlook.com] do this.

    Posted Oct 05, 2017 11:37 AM

    Hi Oscar,

    I had the same error, but this occurs because the DNS servers aren't ready get, this was regularized a few hours ago. Today I can send mail to the user without any error.

    Hope this help.

    Carlos Espinoza