Email Security.cloud

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  • 1.  421 Service Temporarily Unavailable

    Posted Oct 12, 2017 05:17 AM

    Hi,

    A client of ours is having issues sending emails to a client using your service:

    Last Error: 421 Service Temporarily Unavailable

    Can you see if their ISP IP has been temporarily blacklisted or why their emails are not getting through please??
    server address is 81.82.255.131

    Thanks in advance for any help/advice it would be much appreciated.

    Kind Regards



  • 2.  RE: 421 Service Temporarily Unavailable

    Broadcom Employee
    Posted Oct 12, 2017 08:20 AM

    Hello Pieter, 

     

    I've adjusted reputation on your sending IP. You should longer be seeing this error. 

     

     



  • 3.  RE: 421 Service Temporarily Unavailable

    Posted Oct 12, 2017 09:09 AM

    Hi,

    Thank you, how long can it take before this setting is active ?
    Before I posted this question, I tried to remove the ip myself on this url http://ipremoval.sms.symantec.com/lookup/
    But I got a message stating that the IP was clean.

    Best regards,