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  • 1.  501 Connection rejected by policy

    Posted Jul 14, 2016 04:28 PM

    Boa tarde,

    Mudamos o servidor do e-mail e estou tentando enviar um e-mail para um cliente e retorna com a seguinte mensagem:

     

    This message was created automatically by mail delivery software.

     

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

        host cluster4.us.messagelabs.com [216.82.242.179]

        SMTP error from remote mail server after initial connection:

        501 Connection rejected by policy [7.7] 8609, please visit www.messagelabs.com/support for more details about this error message.

     

    Como faço para conseguir enviar o e-mail?

    Segue nosso IP: 198.136.59.226

     

    Obrigada,

    Att,



  • 2.  RE: 501 Connection rejected by policy

    Posted Jul 18, 2016 01:17 PM

    Algum retorno?



  • 3.  RE: 501 Connection rejected by policy
    Best Answer

    Posted Aug 04, 2016 09:34 AM

    Hi cv26,

    First I would like to apologize for not having someone currently available to reply in your native language. The IP you provided has been reviewed and you should no longer have difficulties connecting to our infrastructure.

    Regards,
        
    Ben Beaulieu
    Sr Technical Support Engineer