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  • 1.  501 Connection rejected by policy [7.7] 12602

    Posted Nov 12, 2016 11:39 AM

    Trying to resolve the following IP address appearing on a messagelabs blacklist:

    104.130.25.56

    Thanks.



  • 2.  RE: 501 Connection rejected by policy [7.7] 12602

    Posted Nov 15, 2016 03:44 AM

    Hi Bruce,

    I can confirm that I have now reset the confidence of this IP on all our Towers and I have also passed an internal case to our Anti Spam engineers to ensure your IP is removed from our internal Blacklist if safe to do so.

    Once this has been done I will update you.

    Kind Regards

    Kevin Brosnan



  • 3.  RE: 501 Connection rejected by policy [7.7] 12602
    Best Answer

    Posted Nov 15, 2016 03:59 AM

    Hi Bruce.

    I can now confirm that the IP has been removed from our internal blacklist and the issue will now be resolved once the one hour propagation time has passed.

    Kind regards

    Kevin Brosnan



  • 4.  RE: 501 Connection rejected by policy [7.7] 12602

    Posted Nov 29, 2016 02:20 AM

    Hi Bruce,

    As this issue is now resolved, please feel free to set this as resolved.

    Kind regards

    Kevin Brosnan



  • 5.  RE: 501 Connection rejected by policy [7.7] 12602

    Posted Dec 02, 2016 09:36 AM

    Hi Bruce

    If you agree this issue has been resolved would you be able to set this Thread to resolved so I know that further investigation is not required..

    Kind regards

    Kevin Brosnan

    Tier 2 Senior Tech Support Engineer.