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  • 1.  501 Connection rejected by policy [7.7] 5507

    Posted Jul 24, 2017 01:25 PM

    Hello
    We are trying to send mails to a certain domain but we receive the next message 

      xxxx.xxxx@StandardAero.com
        host cluster4.us.messagelabs.com [216.82.242.33]
        SMTP error from remote mail server after initial connection:
        501 Connection rejected by policy [7.7] 5507, please visit
    www.messagelabs.com/support for more details about this error message.

    The IP's we are using:

    198.49.76.56 / 29

    Can you please check and remove us from the blacklist? I have checked and doesnt appear to be blacklisted. Thanks

     

     

     

     



  • 2.  RE: 501 Connection rejected by policy [7.7] 5507

    Broadcom Employee
    Posted Jul 25, 2017 06:15 AM

    Hi Gerardo

    I've checked the range you have provided and I noticed that the IP 198.49.76.63 is currently listed in Spamcannibal.

    In order for us to remove our listings we will first need this listing on Spamcannibal to be resolved.

    https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a198.49.76.63&run=toolpage

    Thank you

    Ian Tiller

    Tier 2 Senior Techncial Support Engineer