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  • 1.  501 refused to talk to me 7.7 4512

    Posted May 08, 2017 09:27 PM
    I've recently obtained a server from whole sale internet, nocix, and according to your black list, my ip addresses are on the list. I've requested that the addresses be taken off, but it's been over a week and I haven't heard anything. Could you please check if the following addresses are still on that list and if so, remove them? The mail server ip addresses are 204.12.248.67 and 204.12.248.68. If there is something else I need to do on my end, please let me know. If my contact information is required, please private message me.


  • 2.  RE: 501 refused to talk to me 7.7 4512

    Posted May 09, 2017 10:29 AM
    Anyone?


  • 3.  RE: 501 refused to talk to me 7.7 4512

    Posted May 09, 2017 10:30 AM
    This post is private, how do I make it public?


  • 4.  RE: 501 refused to talk to me 7.7 4512

    Posted May 12, 2017 11:55 AM

    Hi Amainejr,

    So sorry that this has not been picked up sooner. I will now take steps to get those 2 IP's off our internal Blacklist and I will confirm once complete.

    Kind regards

    Kevin Brosnan

    Tier 2 Senior Technical Support Engineer.



  • 5.  RE: 501 refused to talk to me 7.7 4512

    Posted May 15, 2017 03:57 AM

    Hi,

    I can now confirm that I have now removed the IP's 204.12.248.67 and 204.12.248.68 from our internal Blacklist and I have also reset the confidence of those IP's accross all our towers.


    This will fix the issue and you will no longer get issues sending emails from that IP to our customers.


    If your happy. Please set this thread as resolved to prevent other people adding to it.


    Kind regards

    Kevin Brosnan

    Tier 2 Senior Technical Support Engineer



  • 6.  RE: 501 refused to talk to me 7.7 4512

    Posted May 18, 2017 03:25 AM

    Hi Amainejr

    Just following up on this and wondered if you require any further information.

    If not please can you set this thread as resolved to prevent others adding to it.

    Kind regards

    Kevin Brosnan
    Tier 2 Senior Technical Support Engineer
    CompTIA Security+ Certified