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  • 1.  553 MESSAGE FILTERED 5.7.1

    Posted Jul 04, 2017 11:20 AM
      |   view attached

    Hi,

    I'm hoping someone in Tier 2 can help us. We are getting blocked when sending to ANY customer that uses Symantec.Cloud. The error is 

    #553-Message filtered. 

    I've attached a screenshot and have talked to Kevin about this.

    Thanks!

    Eric

     

     



  • 2.  RE: 553 MESSAGE FILTERED 5.7.1

    Broadcom Employee
    Posted Jul 05, 2017 04:10 AM

    Hi Grundy,

    The following article will explain the process which you can resolve to have this problem investigated and resolved directly by a member of our Anti Spam team

    https://support.symantec.com/en_US/article.TECH82881.html

    Any problems please do let me know

    Kind Regards

    Richard Brittain
    Tier2 Senior Technical Support Engineer,
    Symantec Corporation