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  • 1.  Abort message in message audit log

    Posted Mar 24, 2010 08:35 AM
    Hi,

    We are currently facing the below issues in the testing of SBG 9.0.20 on VMware .

    The issues are ,

    Lot of 'abort messages' in message audit log , emails are queued in mail server and takes time to delever the emails  when we sending emails through SBG .

    Any help?

    - Velmurugan K








  • 2.  RE: Abort message in message audit log

    Posted Mar 24, 2010 10:54 AM
    Hi Velmurugan,

    Please take a look at the following KB article:

    http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2007090713043654

    Regards,

    Adnan


  • 3.  RE: Abort message in message audit log

    Posted Mar 25, 2010 01:06 AM
    Hi Adnan,

    I followed the procedure mentioned in the  link, 'Abort message' issue resolved.

    Note: Only one change in SBG" session timeout value to 3 minute"

    Still so many emails are in the mail server queue and delever the emails ver slow.

    -Velmurugan K






  • 4.  RE: Abort message in message audit log
    Best Answer

    Posted Mar 25, 2010 10:21 AM
    Hi Velmurugan,

    Thanks for the feedback.  Good to know that the suggestions in KB resolved the issue. 

    Can you please mark my response as the solution to close this thread?

    Please open another thread for the new/different issue.

    Thanks

    Adnan



  • 5.  RE: Abort message in message audit log

    Posted Mar 26, 2010 12:04 AM