File Share Encryption

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  • 1.  Access Denied via SSH using PuTTY

    Posted Oct 28, 2014 03:46 PM

    Hi Guys,

    I am using this technical document http://www.symantec.com/docs/TECH149673  to gain command line access to SEMS, but in only a SEMS always appears ACCESS DENIED. Any idea..?

    NOTE: I've already done in other, no problems.

    Thanks.



  • 2.  RE: Access Denied via SSH using PuTTY

    Posted Oct 28, 2014 05:16 PM

    Access denied usually comes from having a bad username/passphrase combination.  Are you logging in with the username "root", and using the correct passphrase for your private key?

    Another thing to check is the key size.  By default, PuttyGen uses 1024 for the key size.  You need to change this to 2048 when you create the key.

    If possible, screenshot the error and post it here as well, the phrasing in it might be really helpful.



  • 3.  RE: Access Denied via SSH using PuTTY

    Posted Oct 28, 2014 06:31 PM

    Hi Mike,

    I'm using "root" as the username. The simple password is 12345, also tried without password. The key  type used is 2048 SSH-2 RSA. I tried many times.

    Then I tried to do it in another SEMS and it works fine.

    I have a doubt:

    IS possible restrict this access by IP address..?