Messaging Gateway

Hi,
I have let the end user specify their personal good and bad sender lists. However, currently if I define an email address as bad sender, then mails coming from that address id deleted. Audit logs display as follows. How can I see which actions are performed in that case?

	Verdict:	Verdict Filter Policy Policy Group Details User reject  static delete  default  None
	Tracker:	AAAAAg1111kUDNg4
	Actions taken:	Delete message

 

Putting someone in the local bad sender's list means that the MTA will delete the message and we won't even get the message to match up against any user whitelists or scan for virus, spam or content.

Thanks for immmediate reply. Now I can inform my users about the workings of those lists.

What is time interval that the enable/disable or add/delete actions in the bad/good senders is reflected to the actions taken by Brightmail like passing/deleting the message? Or is there any setting for the changes to be active?

I see that under Scheduled Tasks, frequency for replication of user preferences can be set.

I want to ask sth different. Is there any way that i can see the good/bad sender settings of users?

The only way to see their settings is to log in as them

I'm reading this topic and I would like to know if there is any way to prepend the subject with [Spam] for all adresses (or domains) found in the user bad senders list instead of deleting it ?

Absolutely. You just need to edit that policy and set it to 'Modify the subject line'

I have tried to find out the policy which refer to the "User Bad Senders List" but I can't find it.
It seems that any inbound emails found in the User Bad Senders List is definitively deleted...

But that's what the User Bad Sender list is for.  The user doesn't want to see it, so it's GONE for THAT user.

Looking a little closer, the filter policy says 'static delete'. Is there a compliance policy named that? Maybe we're looking in the wrong place here...

phhowe17 : I agree but I would like to prevent from End Users silly situations or wrong parameters. Deleting the email is too strong.

TSE-JDavis : where can I found the Filter Policy ?
I look through Reputation, Spam, Virus, Content and Administration menus and I never found any Filter Policy or Policy which allow me to change the User Bad Sender List actions.

I think this is an enhancment request opportunity.  The Admin should be able to see SBG user settings.  Maybe not change them, but I'm not to keen on walking a user through getting them to their good/bad list to figure out why they are missing e-mail.  I'm usually 2 levels away from the inital call - hedlp desk, e--mail support, edge protection team.  Our SBGs are in our firewall group.  It would be great if I could set up an SGB account for HD/Exchange that could see but not change the user's allow/block list.

Coventya,


You don't have access to their bad senders list, only their username and password does.