Endpoint Protection

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  • 1.  AD Sync error

    Posted Jan 15, 2010 04:53 PM
    SEPM 11.0.5002.233

    I am getting an LDAP sync error on a particular OU in my AD.

    "The Management Server has detected one or more problems with entries in LDAP. These entries were ignored.  This could be cause by duplicate entries or other problems. For details see the Debug Log."

    Where, oh where is this magical "Debug Log"?

    I have run a search across my entire server and no files relate to a time stamp near when this occured.

    pls help.


  • 2.  RE: AD Sync error

    Posted Jan 15, 2010 04:57 PM
    its all under here
    F:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\logs

    can you post the AD logs lets see whats in there. 


  • 3.  RE: AD Sync error

    Posted Jan 15, 2010 04:59 PM

    How to debug the Symantec Endpoint Protection Manager console in Symantec Endpoint Protection 11.x

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007090612034148


  • 4.  RE: AD Sync error

    Posted Jan 15, 2010 06:20 PM
    What name is the "AD log"?

    The only recent logs in this folder are sesmLU.log adn SesmLu-i.log  The other logs are all over 2 hours old.

    B.


  • 5.  RE: AD Sync error

    Posted Jan 15, 2010 10:37 PM
    enable the logging in
    in the conf.properties file
    scm.log.loglevel=FINEST
    then check the logs scm-server 0.log 


  • 6.  RE: AD Sync error

    Posted Jan 16, 2010 10:41 AM
    Thanks,

    I set the setting to finest and rebooted the whole machine...

    After an resync attempt, the error shows again, but still the scm-server 0.log shows only the startup info,

    :(


  • 7.  RE: AD Sync error

    Posted Jan 16, 2010 10:56 AM
    I dont remember what the file name would be,but inside the logs folder there should be file related the AD error any new files inside logs folder after u enabled the loggin?


  • 8.  RE: AD Sync error

    Posted Jan 16, 2010 11:09 AM
    can you try this doc ??


    LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT)" Message Appears in Symantec Endpoint Protection Manager's System Logs: Server Activity
    http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/a7448fb5fe338a91802574ff005cf8c5?OpenDocument