Endpoint Protection

 View Only

  • 1.  After upgrade from MP1 to MP2 no network anymore

    Posted Jun 27, 2017 05:15 AM

    I upgraded my windows 10 clients from 14.1904.0100 to 14.2415.0200. Everything works fine until the next morning. When i start my client my network doesn't work anymore. Same behavior as https://support.symantec.com/en_US/article.TECH202029.html. The only solution so far is to run the cleanwipe and reinstall the latest version again. Is there somewhere a solution for this behavior?



  • 2.  RE: After upgrade from MP1 to MP2 no network anymore

    Posted Jun 27, 2017 12:41 PM

    If it's happening on MP2 then you're best off getting a case open so they can review.



  • 3.  RE: After upgrade from MP1 to MP2 no network anymore
    Best Answer

    Posted Jul 03, 2017 09:48 AM

    It appears to be a known issue, see this KB article:

    http://www.symantec.com/docs/TECH246883

    A support case will need to be opened.