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Agent installer - 1603 error

Matt Hohmeister

Matt HohmeisterNov 14, 2019 11:33 AM

  • 1.  Agent installer - 1603 error

    Posted Nov 12, 2019 10:27 AM

    Immediately upon upgrading to Deployment Solution 8.5 RU3, the agent is refusing to install after a scripted install of Windows 10 1903. On the target PC, I go into C:\Windows\setup\scripts and DSPluginSetup.log shows the below quote. When i try to install it manually from cmd, it errors out as you can see here. Any ideas?

    C:\Windows\Setup\Scripts>AltirisAgent.bat

    C:\Windows\Setup\Scripts>start /wait C:\Windows\Setup\Scripts\AeXNSC.exe /installxml:"C:\Windows\Setup\Scripts\aexnsc.xml" /donotstart /s

    C:\Windows\Setup\Scripts>start /wait msiexec.exe /I "C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi" /quiet /qn /l*v "C:\Windows\Setup\Scripts\DSPluginSetup.log"

    C:\Windows\Setup\Scripts>echo %errorlevel%
    1622

    === Verbose logging started: 11/12/2019  8:35:06  Build type: SHIP UNICODE 5.00.10011.00  Calling process: C:\Windows\system32\msiexec.exe ===
    MSI (c) (FC:C0) [08:35:06:414]: Resetting cached policy values
    MSI (c) (FC:C0) [08:35:06:414]: Machine policy value 'Debug' is 0
    MSI (c) (FC:C0) [08:35:06:414]: ******* RunEngine:
               ******* Product: C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (FC:C0) [08:35:06:414]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (FC:C0) [08:35:06:414]: Grabbed execution mutex.
    MSI (c) (FC:C0) [08:35:06:461]: Cloaking enabled.
    MSI (c) (FC:C0) [08:35:06:461]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (FC:C0) [08:35:06:461]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (D0:78) [08:35:06:479]: Running installation inside multi-package transaction C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi
    MSI (s) (D0:78) [08:35:06:479]: Grabbed execution mutex.
    MSI (s) (D0:7C) [08:35:06:479]: Resetting cached policy values
    MSI (s) (D0:7C) [08:35:06:479]: Machine policy value 'Debug' is 0
    MSI (s) (D0:7C) [08:35:06:479]: ******* RunEngine:
               ******* Product: C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (D0:7C) [08:35:06:479]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (D0:7C) [08:35:06:494]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:494]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (D0:7C) [08:35:06:494]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
    MSI (s) (D0:7C) [08:35:06:494]: File will have security applied from OpCode.
    MSI (s) (D0:7C) [08:35:06:509]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi' against software restriction policy
    MSI (s) (D0:7C) [08:35:06:509]: SOFTWARE RESTRICTION POLICY: C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi has a digital signature
    MSI (s) (D0:7C) [08:35:06:509]: SOFTWARE RESTRICTION POLICY: C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi is permitted to run because the user token authorizes execution (system or service token).
    MSI (s) (D0:7C) [08:35:06:509]: MSCOREE not loaded loading copy from system32
    MSI (s) (D0:7C) [08:35:06:555]: End dialog not enabled
    MSI (s) (D0:7C) [08:35:06:555]: Original package ==> C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi
    MSI (s) (D0:7C) [08:35:06:555]: Package we're running from ==> C:\Windows\Installer\1025c.msi
    MSI (s) (D0:7C) [08:35:06:555]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (s) (D0:7C) [08:35:06:555]: APPCOMPAT: looking for appcompat database entry with ProductCode '{606C9BEC-D1EA-41A8-8F96-018D41D1AEE6}'.
    MSI (s) (D0:7C) [08:35:06:555]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (D0:7C) [08:35:06:586]: Machine policy value 'TransformsSecure' is 0
    MSI (s) (D0:7C) [08:35:06:586]: User policy value 'TransformsAtSource' is 0
    MSI (s) (D0:7C) [08:35:06:586]: Note: 1: 2205 2:  3: MsiFileHash
    MSI (s) (D0:7C) [08:35:06:586]: Machine policy value 'DisablePatch' is 0
    MSI (s) (D0:7C) [08:35:06:586]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (D0:7C) [08:35:06:586]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (D0:7C) [08:35:06:586]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (D0:7C) [08:35:06:602]: APPCOMPAT: looking for appcompat database entry with ProductCode '{606C9BEC-D1EA-41A8-8F96-018D41D1AEE6}'.
    MSI (s) (D0:7C) [08:35:06:602]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (D0:7C) [08:35:06:602]: Transforms are not secure.
    MSI (s) (D0:7C) [08:35:06:602]: Note: 1: 2205 2:  3: Control
    MSI (s) (D0:7C) [08:35:06:602]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\Setup\Scripts\DSPluginSetup.log'.
    MSI (s) (D0:7C) [08:35:06:602]: Command Line: CURRENTDIRECTORY=C:\Windows\system32 CLIENTUILEVEL=3 CLIENTPROCESSID=4348
    MSI (s) (D0:7C) [08:35:06:602]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{CE04AC04-59B3-4923-9D62-BFCA35000035}'.
    MSI (s) (D0:7C) [08:35:06:602]: Product Code passed to Engine.Initialize:           ''
    MSI (s) (D0:7C) [08:35:06:602]: Product Code from property table before transforms: '{606C9BEC-D1EA-41A8-8F96-018D41D1AEE6}'
    MSI (s) (D0:7C) [08:35:06:602]: Product Code from property table after transforms:  '{606C9BEC-D1EA-41A8-8F96-018D41D1AEE6}'
    MSI (s) (D0:7C) [08:35:06:602]: Product not registered: beginning first-time install
    MSI (s) (D0:7C) [08:35:06:602]: Product {606C9BEC-D1EA-41A8-8F96-018D41D1AEE6} is not managed.
    MSI (s) (D0:7C) [08:35:06:602]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (D0:7C) [08:35:06:602]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (s) (D0:7C) [08:35:06:602]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (D0:7C) [08:35:06:602]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (D0:7C) [08:35:06:602]: Adding new sources is allowed.
    MSI (s) (D0:7C) [08:35:06:602]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (s) (D0:7C) [08:35:06:602]: Package name extracted from package path: 'Symantec_DeploymentSolutionAgent_8_5_x64.msi'
    MSI (s) (D0:7C) [08:35:06:602]: Package to be registered: 'Symantec_DeploymentSolutionAgent_8_5_x64.msi'
    MSI (s) (D0:7C) [08:35:06:602]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:06:602]: Note: 1: 2262 2: AdminProperties 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:602]: Machine policy value 'DisableMsi' is 0
    MSI (s) (D0:7C) [08:35:06:602]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (D0:7C) [08:35:06:602]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (D0:7C) [08:35:06:602]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (s) (D0:7C) [08:35:06:602]: Running product '{606C9BEC-D1EA-41A8-8F96-018D41D1AEE6}' with elevated privileges: Product is assigned.
    MSI (s) (D0:7C) [08:35:06:602]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Windows\system32'.
    MSI (s) (D0:7C) [08:35:06:602]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
    MSI (s) (D0:7C) [08:35:06:602]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '4348'.
    MSI (s) (D0:7C) [08:35:06:602]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
    MSI (s) (D0:7C) [08:35:06:617]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '503f08295a5958428c444bca391381a8'.
    MSI (s) (D0:7C) [08:35:06:617]: RESTART MANAGER: Session opened.
    MSI (s) (D0:7C) [08:35:06:617]: TRANSFORMS property is now:
    MSI (s) (D0:7C) [08:35:06:617]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Favorites
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Documents
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Local
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Pictures
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (s) (D0:7C) [08:35:06:617]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Desktop
    MSI (s) (D0:7C) [08:35:06:637]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (s) (D0:7C) [08:35:06:637]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
    MSI (s) (D0:7C) [08:35:06:637]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
    MSI (s) (D0:7C) [08:35:06:637]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (s) (D0:7C) [08:35:06:637]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (s) (D0:7C) [08:35:06:637]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (s) (D0:7C) [08:35:06:637]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (s) (D0:7C) [08:35:06:637]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Altiris User'.
    MSI (s) (D0:7C) [08:35:06:637]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (s) (D0:7C) [08:35:06:637]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Altiris'.
    MSI (s) (D0:7C) [08:35:06:637]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\1025c.msi'.
    MSI (s) (D0:7C) [08:35:06:637]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi'.
    MSI (s) (D0:7C) [08:35:06:637]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (s) (D0:7C) [08:35:06:637]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
    MSI (s) (D0:7C) [08:35:06:637]: Note: 1: 2205 2:  3: PatchPackage
    MSI (s) (D0:7C) [08:35:06:637]: Machine policy value 'DisableRollback' is 0
    MSI (s) (D0:7C) [08:35:06:637]: User policy value 'DisableRollback' is 0
    MSI (s) (D0:7C) [08:35:06:637]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
    === Logging started: 11/12/2019  8:35:06 ===
    MSI (s) (D0:7C) [08:35:06:637]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:637]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
    MSI (s) (D0:7C) [08:35:06:650]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (s) (D0:7C) [08:35:06:650]: Doing action: INSTALL
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2205 2:  3: ActionText
    Action start 8:35:06: INSTALL.
    MSI (s) (D0:7C) [08:35:06:650]: Running ExecuteSequence
    MSI (s) (D0:7C) [08:35:06:650]: Doing action: FindRelatedProducts
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2205 2:  3: ActionText
    Action start 8:35:06: FindRelatedProducts.
    MSI (s) (D0:7C) [08:35:06:650]: Doing action: AppSearch
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: FindRelatedProducts. Return value 1.
    Action start 8:35:06: AppSearch.
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Plugin Objects\Agents\Deployment Agent 3: 2
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Servers 3: 2
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3SVC\Parameters 3: 2
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Plugin Objects\Agents\Deployment TaskServer Handler 3: 2
    MSI (s) (D0:7C) [08:35:06:650]: Doing action: LaunchConditions
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: AppSearch. Return value 1.
    Action start 8:35:06: LaunchConditions.
    MSI (s) (D0:7C) [08:35:06:650]: Doing action: DeleteDeploymentAgentRegistryKey
    MSI (s) (D0:7C) [08:35:06:650]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: LaunchConditions. Return value 1.
    MSI (s) (D0:74) [08:35:06:650]: Generating random cookie.
    MSI (s) (D0:74) [08:35:06:665]: Created Custom Action Server with PID 1752 (0x6D8).
    MSI (s) (D0:60) [08:35:06:681]: Running as a service.
    MSI (s) (D0:60) [08:35:06:681]: Hello, I'm your 64bit Elevated Non-remapped custom action server.
    Action start 8:35:06: DeleteDeploymentAgentRegistryKey.
    MSI (s) (D0:7C) [08:35:06:838]: Doing action: Remove_TCube_DLL
    MSI (s) (D0:7C) [08:35:06:838]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: DeleteDeploymentAgentRegistryKey. Return value 0.
    Action start 8:35:06: Remove_TCube_DLL.
    MSI (s) (D0:7C) [08:35:06:977]: Doing action: ValidateProductID
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: Remove_TCube_DLL. Return value 0.
    Action start 8:35:06: ValidateProductID.
    MSI (s) (D0:7C) [08:35:06:977]: Doing action: CostInitialize
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: ValidateProductID. Return value 1.
    MSI (s) (D0:7C) [08:35:06:977]: Machine policy value 'MaxPatchCacheSize' is 10
    Action start 8:35:06: CostInitialize.
    MSI (s) (D0:7C) [08:35:06:977]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
    MSI (s) (D0:7C) [08:35:06:977]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: Patch
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: PatchPackage
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: MsiPatchHeaders
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: __MsiPatchFileList
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: PatchPackage
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2228 2:  3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`  
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: Patch
    MSI (s) (D0:7C) [08:35:06:977]: Doing action: FileCost
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: CostInitialize. Return value 1.
    MSI (s) (D0:7C) [08:35:06:977]: Note: 1: 2205 2:  3: MsiAssembly
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Class
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Extension
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: TypeLib
    Action start 8:35:06: FileCost.
    MSI (s) (D0:7C) [08:35:06:992]: Doing action: CostFinalize
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: FileCost. Return value 1.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Patch
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Condition
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding GAC property. Its value is 'C:\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding System16Folder property. Its value is 'C:\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding WWWROOT property. Its value is 'C:\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding AltirisCommonFilesFolder property. Its value is 'C:\Program Files\Common Files\Altiris\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding WinSxS property. Its value is 'C:\Windows\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding ProfilesFolder property. Its value is 'C:\Windows\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding ALTIRIS property. Its value is 'C:\Program Files\Altiris\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding Provsioning property. Its value is 'C:\Program Files\Altiris\Provsioning\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding ALTIRIS_AGENT property. Its value is 'C:\Program Files\Altiris\Altiris Agent\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding Agents4 property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding Deployment5 property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding INSTALLDIR2 property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\Agent\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding ALTIRIS_AGENT_AGENTS property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding PRODUCT_CONFIG property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\'.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding INSTALLDIR1 property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\'.
    MSI (s) (D0:7C) [08:35:06:992]: Target path resolution complete. Dumping Directory table...
    MSI (s) (D0:7C) [08:35:06:992]: Note: target paths subject to change (via custom actions or browsing)
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: TARGETDIR    , Object: C:\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: Agent    , Object: NULL
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: ProgramMenuFolder    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: LocalAppDataFolder    , Object: C:\Windows\system32\config\systemprofile\AppData\Local\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: ProgramFilesFolder    , Object: C:\Program Files (x86)\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: StartMenuFolder    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: GAC    , Object: C:\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: System16Folder    , Object: C:\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: StartupFolder    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: TempFolder    , Object: C:\Windows\TEMP\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: WWWROOT    , Object: C:\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: CommonAppDataFolder    , Object: C:\ProgramData\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: DesktopFolder    , Object: C:\Users\Public\Desktop\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: System64Folder    , Object: C:\Windows\system32\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: CommonFilesFolder    , Object: C:\Program Files (x86)\Common Files\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: CommonFiles64Folder    , Object: C:\Program Files\Common Files\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: AltirisCommonFilesFolder    , Object: C:\Program Files\Common Files\Altiris\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: WindowsFolder    , Object: C:\Windows\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: FontsFolder    , Object: C:\Windows\Fonts\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: WinSxS    , Object: C:\Windows\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: ProfilesFolder    , Object: C:\Windows\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: RecentFolder    , Object: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: NetHoodFolder    , Object: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: PrintHoodFolder    , Object: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: SystemFolder    , Object: C:\Windows\SysWOW64\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: USERPROFILE    , Object: C:\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: ProgramFiles64Folder    , Object: C:\Program Files\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: ALTIRIS    , Object: C:\Program Files\Altiris\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: Provsioning    , Object: C:\Program Files\Altiris\Provsioning\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: ALTIRIS_AGENT    , Object: C:\Program Files\Altiris\Altiris Agent\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: Agents4    , Object: C:\Program Files\Altiris\Altiris Agent\Agents\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: Deployment5    , Object: C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: INSTALLDIR2    , Object: C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\Agent\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: ALTIRIS_AGENT_AGENTS    , Object: C:\Program Files\Altiris\Altiris Agent\Agents\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: PRODUCT_CONFIG    , Object: C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: INSTALLDIR    , Object: C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    MSI (s) (D0:7C) [08:35:06:992]: Dir (target): Key: INSTALLDIR1    , Object: C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: MsiAssembly
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2228 2:  3: MsiAssembly 4:  SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`,  `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE  `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
    Action start 8:35:06: CostFinalize.
    MSI (s) (D0:7C) [08:35:06:992]: Doing action: MigrateFeatureStates
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: CostFinalize. Return value 1.
    Action start 8:35:06: MigrateFeatureStates.
    MSI (s) (D0:7C) [08:35:06:992]: Doing action: SetARPINSTALLLOCATION
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: MigrateFeatureStates. Return value 0.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\'.
    Action start 8:35:06: SetARPINSTALLLOCATION.
    MSI (s) (D0:7C) [08:35:06:992]: Skipping action: ReadSiteServerRegKeys (condition is false)
    MSI (s) (D0:7C) [08:35:06:992]: Doing action: InstallValidate
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: SetARPINSTALLLOCATION. Return value 1.
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is '503f08295a5958428c444bca391381a8'.
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Dialog
    MSI (s) (D0:7C) [08:35:06:992]: Feature: Product; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: CreateFolder; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: RemoveFile; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: ServiceControl1; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: config.dll; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: DeploymentSolutionAgent.dll; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: ConfigService.exe; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: CreateFolder1; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: ProductRegistry; Installed: Absent;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: __RemoveFile65; Installed: Null;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Component: __ProductRegistry65; Installed: Null;   Request: Local;   Action: Local
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: BindImage
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: ProgId
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: PublishComponent
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Extension
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Font
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Shortcut
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Class
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Icon
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: TypeLib
    Action start 8:35:06: InstallValidate.
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: _RemoveFilePath
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: MsiFileHash
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2756 2: Agent
    MSI (s) (D0:7C) [08:35:06:992]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: BindImage
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: ProgId
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: PublishComponent
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Extension
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Font
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Shortcut
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Class
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: Icon
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: TypeLib
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2727 2:  
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2205 2:  3: FilesInUse
    MSI (s) (D0:7C) [08:35:06:992]: Note: 1: 2727 2:  
    MSI (s) (D0:7C) [08:35:07:008]: Doing action: RemoveExistingProducts
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:06: InstallValidate. Return value 1.
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 22
    Action start 8:35:07: RemoveExistingProducts.
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 23
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 16
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 21
    MSI (s) (D0:7C) [08:35:07:008]: Skipping action: Set_ALTIRIS (condition is false)
    MSI (s) (D0:7C) [08:35:07:008]: Doing action: Set_ALTIRIS_AGENT
    MSI (s) (D0:7C) [08:35:07:008]: Note: 1: 2205 2:  3: ActionText
    Action ended 8:35:07: RemoveExistingProducts. Return value 1.
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 1314 2: AGENTDIR_PATH
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 1606 2: AGENTDIR_PATH
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
    Action start 8:35:07: Set_ALTIRIS_AGENT.
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
    MSI (s) (D0:7C) [08:35:33:857]: Product: Deployment Solution Agent -- Error 1606. Could not access network location AGENTDIR_PATH.

    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 1606 2: AGENTDIR_PATH
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
    Error 1606. Could not access network location AGENTDIR_PATH.
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 2205 2:  3: Error
    MSI (s) (D0:7C) [08:35:33:857]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
    MSI (s) (D0:7C) [08:35:33:857]: Product: Deployment Solution Agent -- Error 1606. Could not access network location AGENTDIR_PATH.

    Error 1606. Could not access network location AGENTDIR_PATH.
    Action ended 8:35:33: Set_ALTIRIS_AGENT. Return value 3.
    Action ended 8:35:33: INSTALL. Return value 3.
    Property(S): InstallMode = Typical
    Property(S): UpgradeCode = {A087353E-25B7-4ECC-A65B-D68715E768D9}
    Property(S): AGENTINSTALLDIR = AGENTDIR_PATH
    Property(S): CONFIGSERVICEPATH = 0
    Property(S): SERVER_NAME = 0
    Property(S): TARGETDIR = C:\
    Property(S): INSTALLDIR = C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    Property(S): INSTALLDIR2 = C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\Agent\
    Property(S): Deployment5 = C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    Property(S): USERPROFILE = C:\
    Property(S): ARPINSTALLLOCATION = C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    Property(S): ALTIRIS_AGENT = C:\Program Files\Altiris\Altiris Agent\
    Property(S): ALTIRIS = C:\Program Files\Altiris\
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): PrintHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): ProfilesFolder = C:\Windows\
    Property(S): NetHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): WindowsFolder = C:\Windows\
    Property(S): WinSxS = C:\Windows\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): AltirisCommonFilesFolder = C:\Program Files\Common Files\Altiris\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): INSTALLDIR1 = C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    Property(S): ALTIRIS_AGENT_AGENTS = C:\Program Files\Altiris\Altiris Agent\Agents\
    Property(S): PRODUCT_CONFIG = C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\
    Property(S): Agents4 = C:\Program Files\Altiris\Altiris Agent\Agents\
    Property(S): Provsioning = C:\Program Files\Altiris\Provsioning\
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): WWWROOT = C:\
    Property(S): TempFolder = C:\Windows\TEMP\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): System16Folder = C:\
    Property(S): GAC = C:\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): LocalAppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Local\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): VersionNT = 603
    Property(S): ReinstallFileOlderVersion = o
    Property(S): ApplicationUsers = AllUsers
    Property(S): SetupType = Typical
    Property(S): ALLUSERS = 1
    Property(S): ARPHELPTELEPHONE = 801 226 8500
    Property(S): APPS_TEST = 1
    Property(S): ARPURLINFOABOUT = http://www.altiris.com
    Property(S): ARPHELPLINK = support@altiris.com
    Property(S): ProductShortName = DeploymentSolutionAgent
    Property(S): ReleaseName = DeploymentSolution_Agent
    Property(S): INSTALLLEVEL = 100
    Property(S): ARPURLUPDATEINFO = http://www.altiris.com
    Property(S): SPVersion = 0
    Property(S): ARPSYSTEMCOMPONENT = 1
    Property(S): TargetPlatform = x86
    Property(S): ARPCOMMENTS = Altiris Deployment Agent 7.0.5000
    Property(S): BuildCode = {E03F324F-2A8C-447F-B8A7-6E577083681A}
    Property(S): REG_PXEPATH = 0
    Property(S): ReinstallFileVersion = o
    Property(S): ProductType = Solution
    Property(S): REG_TSHINSTPATH = 0
    Property(S): ProductConfigFile = Deployment.config
    Property(S): IS_TS_PRESENT = 0
    Property(S): DWUSINTERVAL = 30
    Property(S): PALMUSERS = 0
    Property(S): ARPCONTACT = Altiris
    Property(S): REG_NBS_DEBUG_LOGS = 0
    Property(S): IS_NBS_PRESENT = 0
    Property(S): REG_NBS_REGISTERED = 0
    Property(S): Manufacturer = Symantec
    Property(S): ProductCode = {606C9BEC-D1EA-41A8-8F96-018D41D1AEE6}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Deployment Solution Agent
    Property(S): ProductVersion = 8.5.5077.0
    Property(S): SecureCustomProperties = UPGRADE_1;UPGRADE_2
    Property(S): MsiLogFileLocation = C:\Windows\Setup\Scripts\DSPluginSetup.log
    Property(S): PackageCode = {CE04AC04-59B3-4923-9D62-BFCA35000035}
    Property(S): ProductState = -1
    Property(S): PackagecodeChanging = 1
    Property(S): CURRENTDIRECTORY = C:\Windows\system32
    Property(S): CLIENTUILEVEL = 3
    Property(S): CLIENTPROCESSID = 4348
    Property(S): VersionDatabase = 200
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT64 = 603
    Property(S): WindowsBuild = 9600
    Property(S): ServicePackLevel = 0
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 1
    Property(S): WindowsVolume = C:\
    Property(S): RemoteAdminTS = 1
    Property(S): AppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Windows\system32\config\systemprofile\Favorites\
    Property(S): PersonalFolder = C:\Windows\system32\config\systemprofile\Documents\
    Property(S): SendToFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): MyPicturesFolder = C:\Windows\system32\config\systemprofile\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 4096
    Property(S): VirtualMemory = 4701
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = SYSTEM
    Property(S): UserSID = S-1-5-18
    Property(S): UserLanguageID = 1033
    Property(S): ComputerName = PSY-PDB-B114-V1
    Property(S): SystemLanguageID = 1033
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 19
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 8:35:33
    Property(S): Date = 11/12/2019
    Property(S): MsiNetAssemblySupport = 4.8.3752.0
    Property(S): MsiWin32AssemblySupport = 6.3.18362.1
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): Privileged = 1
    Property(S): USERNAME = Altiris User
    Property(S): COMPANYNAME = Altiris
    Property(S): DATABASE = C:\Windows\Installer\1025c.msi
    Property(S): OriginalDatabase = C:\Windows\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi
    Property(S): UILevel = 2
    Property(S): ACTION = INSTALL
    Property(S): ROOTDRIVE = C:\
    Property(S): CostingComplete = 1
    Property(S): OutOfDiskSpace = 0
    Property(S): OutOfNoRbDiskSpace = 0
    Property(S): PrimaryVolumeSpaceAvailable = 0
    Property(S): PrimaryVolumeSpaceRequired = 0
    Property(S): PrimaryVolumeSpaceRemaining = 0
    MSI (s) (D0:7C) [08:35:33:882]: Windows Installer installed the product. Product Name: Deployment Solution Agent. Product Version: 8.5.5077.0. Product Language: 1033. Manufacturer: Symantec. Installation success or error status: 1603.

    MSI (s) (D0:7C) [08:35:33:882]: Deferring clean up of packages/files, if any exist
    MSI (s) (D0:7C) [08:35:33:882]: MainEngineThread is returning 1603
    MSI (s) (D0:78) [08:35:33:882]: RESTART MANAGER: Session closed.
    MSI (s) (D0:78) [08:35:33:882]: No System Restore sequence number for this installation.
    === Logging stopped: 11/12/2019  8:35:33 ===
    MSI (s) (D0:78) [08:35:33:882]: User policy value 'DisableRollback' is 0
    MSI (s) (D0:78) [08:35:33:882]: Machine policy value 'DisableRollback' is 0
    MSI (s) (D0:78) [08:35:33:882]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (D0:78) [08:35:33:882]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (D0:78) [08:35:33:882]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (D0:78) [08:35:33:882]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (D0:78) [08:35:33:899]: Destroying RemoteAPI object.
    MSI (s) (D0:74) [08:35:33:899]: Custom Action Manager thread ending.
    MSI (c) (FC:C0) [08:35:33:899]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (FC:C0) [08:35:33:899]: MainEngineThread is returning 1603
    === Verbose logging stopped: 11/12/2019  8:35:33 ===



  • 2.  RE: Agent installer - 1603 error

    Posted Nov 12, 2019 11:05 AM

    Update: When I run AltirisAgent.bat as an administrator, it fails, but this time, with errorlevel 1603.



  • 3.  RE: Agent installer - 1603 error

    Posted Nov 12, 2019 01:33 PM

    Further analysis: C:\Windows\setup\scripts\setupcomplete.xml appears to fail when run, and when I try running AltirisAgent.bat, that fails too. However, if I double-click AeXNSC.exe, it installs the agent flawlessly, but, of course, I have to manually enter the NS name.



  • 4.  RE: Agent installer - 1603 error

    Broadcom Employee
    Posted Nov 13, 2019 12:49 AM

    According to log output above, first is going installation of Deployment Solution Agent and finally it fails with error

    Deployment Solution Agent -- Error 1606. Could not access network location AGENTDIR_PATH
    1. So seems like you are trying to install Deployment Solution Agent when Symantec Management Agent isn't yet installed.
    2. Review your .bat file and make sure you first installing "Symantec Management Agent" and after this you will install Deployment Solution Agent.

    Note:

    On your Notification Server there is already generated "AeXNSCHTTP.exe" or "AeXNSCHTTPs.exe" which has pre-defined settings and NS URL as well so no need to manually specify there NS Address after SMA installation.

    SMA installation package can be found on your NS machine

     

    All pre-defined required settings applied in NS Communication profile or in Default Settings of agent install page, after save changes NS will auto-regenerate "AeXNSCHTTP.exe" or "AeXNSCHTTPs.exe" with these settings so using it on client machines, after SMA installation they will already have all required settings and NS Urls.

    For example below, place for NS Communication profile & Agent settings:



  • 5.  RE: Agent installer - 1603 error

    Posted Nov 13, 2019 12:42 PM

    Here are the contents of AltirisAgent.bat:

    start /wait %WINDIR%\Setup\Scripts\AeXNSC.exe /installxml:"%WINDIR%\Setup\Scripts\aexnsc.xml" /donotstart /s
    start /wait msiexec.exe /I "%WINDIR%\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi" /quiet /qn /l*v "%WINDIR%\Setup\Scripts\DSPluginSetup.log"

    When I run these commands singly from cmd to see what goes wrong, the first command, which I assume is to install the agent, returns 0, but no agent actually gets installed.

    C:\Windows\Setup\Scripts>start /wait %WINDIR%\Setup\Scripts\AeXNSC.exe /installxml:"%WINDIR%\Setup\Scripts\aexnsc.xml" /donotstart /s

    C:\Windows\Setup\Scripts>echo %errorlevel%
    0

    C:\Windows\Setup\Scripts>start /wait msiexec.exe /I "%WINDIR%\Setup\Scripts\Symantec_DeploymentSolutionAgent_8_5_x64.msi" /quiet /qn /l*v "%WINDIR%\Setup\Scripts\DSPluginSetup.log"

    C:\Windows\Setup\Scripts>echo %errorlevel%
    1603

    For what it's worth, I looked into a PC that I had successfully run an install on when the NS was running 8.5 RU2, and here's the AltirisAgent.bat for that; it looks like Symantec significantly reworked how the initial agent install is done on a scripted install of WIndows...

    copy %WINDIR%\Setup\Scripts\AeXNSC.exe c:\
    START /WAIT c:\AeXNSC.exe /s /donotstart /nsweb:https://dept-deploy.dept.example.edu:443
    if exist %WINDIR%\Setup\Scripts\connectionKey.reg (
    copy %WINDIR%\Setup\Scripts\connectionKey.reg c:\
    regedit.exe /S  c:\connectionKey.reg
    )
    copy %WINDIR%\Setup\Scripts\DSPluginInstall64.exe c:\
    c:\DSPluginInstall64.exe install -u https://dept-deploy.dept.example.edu:443/altiris/NS/NSCap/Bin/Win64/X64/Deployment/Agent/Symantec_DeploymentSolutionAgent_8_5_x64.msi
    c:\DSPluginInstall64.exe start
    DEL c:\AeXNSC.exe
    DEL c:\connectionKey.reg



  • 6.  RE: Agent installer - 1603 error

    Posted Nov 13, 2019 01:17 PM

    I think I've hit something. Here are the contents of C:\programdata\Symantec\Symantec Agent\InstallLogs; any thoughts?

    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: ==========================
    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: AeXInstallPreCheck started
    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: Symbolic link between 64 and 32 bit registry views either created or not required.
    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: Current dir: C:\Users\Altiris\AppData\Local\Temp\AeX_{9E6224F9-45B8-42A2-A17C-A2B7BC229F11}_5640.tmp
    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: Required: Windows XP SP3 (x86), Windows XP SP2 (x64), Windows Server 2003 SP2 or above.
    Detected: Windows 10 Enterprise x64  (Version 10.0.18362)

    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: AeXInstallPreCheck Finished
    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: ===========================
    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: Passing control to AeXNSAgent
    2019-11-13 12:21:14 P:4616   T:1912    INFO InstallPrecheck: Command line: AeXNSAgentInst.exe /installxml:"C:\Windows\Setup\Scripts\aexnsc.xml" /donotstart /s
    2019-11-13 12:21:14 P:6904   T:1704   *ERRR Installer: Failed to parse 'C:\Windows\Setup\Scripts\aexnsc.xml', no organizational group will be assigned, error: No error description available (0xC00CE553)
    2019-11-13 12:21:14 P:6904   T:1704   *ERRR Installer: Failed to verify command line arguments, see previous errors for more information
    2019-11-13 12:21:14 P:5640   T:5400    INFO Installer: Setup application '"C:\Users\Altiris\AppData\Local\Temp\AeX_{9E6224F9-45B8-42A2-A17C-A2B7BC229F11}_5640.tmp\AeXInstallPrecheck.exe"  /installxml:"C:\Windows\Setup\Scripts\aexnsc.xml" /donotstart /s' finished, exit code: The operation completed successfully (0x00000000)



  • 7.  RE: Agent installer - 1603 error

    Broadcom Employee
    Posted Nov 13, 2019 01:37 PM

    I think that you'll need to use exact "AeXNSCHTTP.exe" or "AeXNSCHTTPs.exe" from your Notification Server for further installation it on client side via your .bat file, to avoid  usage AeXNSC.exe & aexnsc.xml because "AeXNSCHTTP.exe" or "AeXNSCHTTPs.exe" already contains in required aexnsc.xml so you will just specify  "AeXNSCHTTP.exe" or "AeXNSCHTTPs.exe" in your .bat file with required parameters without specifying  aexnsc.xml as parameter there.



  • 8.  RE: Agent installer - 1603 error

    Posted Nov 13, 2019 01:48 PM

    Where, in the Symantec Management Console, so I set this?

    Thanks!



  • 9.  RE: Agent installer - 1603 error

    Posted Nov 13, 2019 02:07 PM

    Just a thought, but do I need to delete and re-install the Windows OS packages so get the 8.5 RU3 files in them?



  • 10.  RE: Agent installer - 1603 error

    Posted Nov 13, 2019 03:50 PM

    Here's another clue: if I use Firefox to navigate to my NS, it works, along with my organization's certificate. The site server...not so much. Could this have any bearing? The following screenshots are the root level of my NS, then my site server.



  • 11.  RE: Agent installer - 1603 error

    Broadcom Employee
    Posted Nov 14, 2019 06:10 AM

    Please ignore previous comments above regarding SMA.exe packages replacement since this is not exactly case what I thought previously.

    Please gather mentioned below logs and send to me:
    1. If SOI task is done and you aren't yet reboot client machine, please gather logs from

    • X:\Program Files\Symantec\Deployment\Logs\
    • C:\Windows\Setup\Scripts\AeXNSC.xml (if this file isn't empty)


    2. If SOI task is done and client machine is already restarted, please gather logs from:

    • C:\DS_SOI\Symantec\Deployment\PreOS_Task_Logs\
    • C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\Logs
    • C:\ProgramData\Symantec\Symantec Agent\Logs
    • C:\Windows\Setup\Scripts\AeXNSC.xml (if this file isn't empty)

    Thanks,

    IP.



  • 12.  RE: Agent installer - 1603 error

    Posted Nov 14, 2019 11:33 AM

    Here you go.

    Thanks!



  • 13.  RE: Agent installer - 1603 error

    Broadcom Employee
    Posted Nov 21, 2019 11:51 AM

    Hi mahohmei!

    Point fix will be available today for this case related to Deployment Solution.

    You will be able to download PF from this link, just find there "Deployment Solutions" section https://support.symantec.com/us/en/article.info5585.html

    Thanks,

    IP.