Data Loss Prevention

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  • 1.  Agents reporting problem

    Posted Sep 01, 2015 06:48 AM
    Hello, I have several endpoint machines which are inactive for more than 2 weeks and continue with ok status. Using 12.5 version. I made some tweaks in this settings but couldn’t get rid of the problem. ServerCommunication.CONNECTION_INTERVAL_SECONDS.int EndpointCommunications.HEARTBEAT_INTERVAL_IN_SECONDS.int ServerCommunicator.CONNECT_POLLING_INTERVAL_SECONDS.int Please help. Greetings


  • 2.  RE: Agents reporting problem
    Best Answer

    Posted Sep 01, 2015 06:55 AM

    Hi there,

     

    In the DLP console go to System > Settings > General and adjust the setting “Show Agent as Not Reporting after” to your needs. The default setting is 18 hours but you might have it higher.

     

    Cheers,