Symantec Management Platform (Notification Server)

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  • 1.  Altiris 7.1 SP2 - the session has expired, please reload the page

    Posted Jul 15, 2015 05:18 AM
      |   view attached

    Hello,

    on MSD policies when I want to save it I got session has expired, please reload the page. When I reload it, change MSD and save till one minute it happens again.

    Any idea what can be wrong or what I need to check? Appriciate any help

    Thanks



  • 2.  RE: Altiris 7.1 SP2 - the session has expired, please reload the page

    Broadcom Employee
    Posted Jul 16, 2015 10:26 AM

    Hi Kada,

    otherwise, there was no such problems on same server, using same I.E and MSD policies?

    1. Same problem occurs on another SMP Console places or only with MSD policies?
    2. Is there any useful information in Altiris log, IIS log and NT Event log, when this session expiration occurs?
    3. Is there any Group policy applied with I.E settings, related to I.E session time outs, etc?

    Another discussion about console session timeout: https://www-secure.symantec.com/connect/forums/itms-76-hf2-session-timeout-errors

    Thanks,

    IP.



  • 3.  RE: Altiris 7.1 SP2 - the session has expired, please reload the page
    Best Answer

    Posted Jul 17, 2015 07:21 AM

    Hi Igor,

    1. yes, on another places

    2. no any special info about expiration

    3. no IE session timeouts

    After some researchin I found some Application pool called SpikePool with application spike with path to c:\temp. When this is stopped the issue is gone.So it seems to be related to IIS performance.