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  • 1.  Altiris patch management plug-in for Red Hat installation fails

    Posted Feb 23, 2011 09:55 PM

    I'm trying to Install "Software update plug-in" for a Red Hat server but keeps failing and here is the output of task log file:

    /opt/altiris/notification/nsagent/var/swd/{6833A84C-FEE9-437F-8216-AA76E0BB5D08}/swd-install.0.output.log)


    Detected OS: Red Hat Enterprise Linux 5

    Rhn client tools v0.4.20 installed.

    Checking if rhn client configured to use  RHN Server...

    up2date configured to use another RHN Server: xmlrpc.rhn.redhat.com

     

    Any help please?



  • 2.  RE: Altiris patch management plug-in for Red Hat installation fails

    Posted Feb 24, 2011 11:27 AM

    Hi,

    Can you please check that you have entered correct credentials for RHN? Try to delete current credentials and re-enter credentials once more. This error usually appears when credentials are empty or incorrect.

     

    Thanks

    Alex.



  • 3.  RE: Altiris patch management plug-in for Red Hat installation fails

    Posted Feb 24, 2011 11:36 AM

    Another thing that can help to resolve this issue (if credentials are correct) is to re-save Update Agent discovery task. Try to edit some settings in Update Agent discovery task, then save it and try to execute on client machine where you experienced the problem.



  • 4.  RE: Altiris patch management plug-in for Red Hat installation fails

    Posted Mar 06, 2011 04:43 AM

    Thanks for your help, I will try and keep you informed