Client Management Suite

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  • 1.  Altiris Software Catalog

    Posted Oct 05, 2010 11:22 AM

    Hello All,

     

    I recently did some updates to my altiris 7.0 server, after these updates my system updated to 7.1.  This was fine and dandy but certain things would not work, so I then had to back out the updates. After doing this I found even more issues, I have been able to get almost all function back to working but for some reason my software catalog seems to be corrupt. All I see when I go to manage software is the list of my software with a bunch of white boxes with a red x. I have verified all my software resources are still there but cannot figure out what is going on. Any help would be greatly appreciated.



  • 2.  RE: Altiris Software Catalog

    Posted Oct 05, 2010 11:44 AM

    Running a repair of the Software Management Solution may help, and there are multiple ways of doing this. Let us know what the errors say.



  • 3.  RE: Altiris Software Catalog

    Posted Oct 05, 2010 02:58 PM

    Repaired the software managment solution using installation manager and this did not resolve the issue.

     

    I have many errors in the log viewer here is some.

     

     

    "10/5/2010 1:55:07 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","13"
    "10/5/2010 1:55:07 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","13"
    "10/5/2010 1:55:07 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","13"
    "10/5/2010 1:55:07 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","13"
    "10/5/2010 1:54:31 PM","Error delta updating collection 'e397b6ae-ad14-4d40-be03-8840fe824235': Altiris.NS.StandardItems.Collection.AeXInvalidCollectionQueryException: Data Source failed to run. ---> Altiris.DataSource.Exceptions.DataSourceRunException: An unexpected SQL error occurred when running the RawSqlDataSource. ---> System.Data.SqlClient.SqlException: Invalid length parameter passed to the SUBSTRING function.
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
       at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
       at System.Data.SqlClient.SqlDataReader.HasMoreRows()
       at System.Data.SqlClient.SqlDataReader.ReadInternal(Boolean setTimeout)
       at System.Data.SqlClient.SqlDataReader.Read()
       at System.Data.Common.DataAdapter.FillLoadDataRow(SchemaMapping mapping)
       at System.Data.Common.DataAdapter.FillFromReader(DataSet dataset, DataTable datatable, String srcTable, DataReaderContainer dataReader, Int32 startRecord, Int32 maxRecords, DataColumn parentChapterColumn, Object parentChapterValue)
       at System.Data.Common.DataAdapter.Fill(DataSet dataSet, String srcTable, IDataReader dataReader, Int32 startRecord, Int32 maxRecords)
       at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
       at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
       at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)
       at Altiris.Reporting.DataSource.RawSqlDataSource.Run()
       --- End of inner exception stack trace ---
       at Altiris.Reporting.DataSource.RawSqlDataSource.Run()
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.FullUpdateMembership()
       --- End of inner exception stack trace ---
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.FullUpdateMembership()
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.UpdateMembershipCore(ICollectionUpdateMessage updateMessage)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.<>c__DisplayClass4.<UpdateMembership>b__0(IDatabaseContext ctx)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetryHelper(Int32 retries, Boolean inTransaction, Getter`1 getContext, Action`1 action, Action`1 retry)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean startNewTransaction, IsolationLevel isolationLevel, Boolean independentContext, Action`1 action, Action`1 retry)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean startNewTransaction, Action`1 action, Action`1 retry)
       at Altiris.NS.ContextManagement.DatabaseContext.PerformWithDeadlockRetry(Int32 retries, Action`1 action, Action`1 retry)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.UpdateMembership(ICollectionUpdateMessage updateMessage)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.Altiris.NS.ItemManagement.IResourceCollection.UpdateMembership(INSMessage UpdateMessage)
       at Altiris.NS.StandardItems.Collection.DeltaCollectionUpdateSchedule.DeltaUpdateCollections(GuidCollection collectionGuids, DateTime lastRunTime)
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=RailPm+kGaTP3TXMsdRF3SNorGaWXMiTeigDywlSFHmgIFb8VGgy7XKSi0sZzfXWgUUq1Zax/kMMjIlJzoyZiQ==&error=-514796975&build=**CEDUrlEnd**
    ","Altiris.NS.StandardItems.Collection.DeltaCollectionUpdateSchedule","AeXSvc","29"
    "10/5/2010 1:51:39 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","32"
    "10/5/2010 1:51:39 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","32"
    "10/5/2010 1:51:38 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","32"
    "10/5/2010 1:51:38 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","32"
    "10/5/2010 1:51:33 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","13"
    "10/5/2010 1:51:33 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","13"
    "10/5/2010 1:51:33 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","13"
    "10/5/2010 1:51:33 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","13"
    "10/5/2010 1:50:57 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","32"
    "10/5/2010 1:50:57 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","32"
    "10/5/2010 1:50:57 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","32"
    "10/5/2010 1:50:57 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","32"
    "10/5/2010 1:49:23 PM","Error delta updating collection 'e397b6ae-ad14-4d40-be03-8840fe824235': Altiris.NS.StandardItems.Collection.AeXInvalidCollectionQueryException: Data Source failed to run. ---> Altiris.DataSource.Exceptions.DataSourceRunException: An unexpected SQL error occurred when running the RawSqlDataSource. ---> System.Data.SqlClient.SqlException: Invalid length parameter passed to the SUBSTRING function.
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
       at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
       at System.Data.SqlClient.SqlDataReader.HasMoreRows()
       at System.Data.SqlClient.SqlDataReader.ReadInternal(Boolean setTimeout)
       at System.Data.SqlClient.SqlDataReader.Read()
       at System.Data.Common.DataAdapter.FillLoadDataRow(SchemaMapping mapping)
       at System.Data.Common.DataAdapter.FillFromReader(DataSet dataset, DataTable datatable, String srcTable, DataReaderContainer dataReader, Int32 startRecord, Int32 maxRecords, DataColumn parentChapterColumn, Object parentChapterValue)
       at System.Data.Common.DataAdapter.Fill(DataSet dataSet, String srcTable, IDataReader dataReader, Int32 startRecord, Int32 maxRecords)
       at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
       at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
       at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)
       at Altiris.Reporting.DataSource.RawSqlDataSource.Run()
       --- End of inner exception stack trace ---
       at Altiris.Reporting.DataSource.RawSqlDataSource.Run()
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.FullUpdateMembership()
       --- End of inner exception stack trace ---
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.FullUpdateMembership()
       at Altiris.NS.StandardItems.Collection.NSDataSrcBasedResourceCollection.UpdateMembershipCore(ICollectionUpdateMessage updateMessage)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.<>c__DisplayClass4.<UpdateMembership>b__0(IDatabaseContext ctx)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetryHelper(Int32 retries, Boolean inTransaction, Getter`1 getContext, Action`1 action, Action`1 retry)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean startNewTransaction, IsolationLevel isolationLevel, Boolean independentContext, Action`1 action, Action`1 retry)
       at Altiris.Database.DatabaseContext`1.PerformWithDeadlockRetry(Int32 retries, Boolean startNewTransaction, Action`1 action, Action`1 retry)
       at Altiris.NS.ContextManagement.DatabaseContext.PerformWithDeadlockRetry(Int32 retries, Action`1 action, Action`1 retry)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.UpdateMembership(ICollectionUpdateMessage updateMessage)
       at Altiris.NS.StandardItems.Collection.NSResourceCollectionBase.Altiris.NS.ItemManagement.IResourceCollection.UpdateMembership(INSMessage UpdateMessage)
       at Altiris.NS.StandardItems.Collection.DeltaCollectionUpdateSchedule.DeltaUpdateCollections(GuidCollection collectionGuids, DateTime lastRunTime)
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=RailPm+kGaTP3TXMsdRF3SNorGaWXMiTeigDywlSFHmgIFb8VGgy7XKSi0sZzfXWgUUq1Zax/kMMjIlJzoyZiQ==&error=-514796975&build=**CEDUrlEnd**
    ","Altiris.NS.StandardItems.Collection.DeltaCollectionUpdateSchedule","AeXSvc","40"
    "10/5/2010 1:48:31 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","13"
    "10/5/2010 1:48:31 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","13"
    "10/5/2010 1:48:31 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","13"
    "10/5/2010 1:48:31 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","13"
    "10/5/2010 1:45:31 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","32"
    "10/5/2010 1:45:31 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","32"
    "10/5/2010 1:45:31 PM","Error while Createing Managed Delivery Job - Object reference not set to an instance of an object., #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildDownloadTasks2(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean bQueueOnly)
       at Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob(XmlTextWriter xmlBuilder), #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=Zq4Lmxk8jl4GLLKkAfHouHHv301PBbivC4ztcz2ub7/8o2x8EONiTklqxqB9yrk5&error=144099715&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagementSolution.SoftwareDelivery.ManagedDeliveryPolicy.CreateManagedDeliveryJob","w3wp","32"
    "10/5/2010 1:45:31 PM","Error while Building Applicability Tasks - Object reference not set to an instance of an object. #StackTrace:   at Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks(XmlTextWriter xmlBuilder, List`1 colDeliveryItems, Boolean IncludeApplicability) #InnerException:
    **CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.0.8641.0&language=en&module=WU6PY3pnLs3E4rf/CcAdj1TBNYrQgjyBRI2RxKc6QFl4sc53cpZdpWDkwGwCF4RN&error=650972986&build=**CEDUrlEnd**
    ","Altiris.SoftwareManagement.SoftwareDelivery.SWDTaskBasedPolicy.BuildApplicabilityTasks","w3wp","32"
     



  • 4.  RE: Altiris Software Catalog
    Best Answer

    Posted Oct 06, 2010 07:25 AM

    EDIT: That is weird, indecisionI had the exact same issue but the previous fix I posted was not correct. It seems that a repair of the Management Platform en de Software Management Solution and a restart of the server did the trick.



  • 5.  RE: Altiris Software Catalog

    Posted Oct 06, 2010 12:00 PM

    I ran a repair on the management platform and this resolved the issue. Thank you very much for the resolution.