Patch Management Group

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  • 1.  Altris software update agent installation failed.

    Posted Jan 31, 2015 04:53 AM
      |   view attached

    Dear All,

    After upgrading Altris patch management server to 7.5 SP1 HF5. We are getting error for installing upgrading the Altris software update agent on client machine and also due to which we are getting error while  running the assement scan.

    Attaching the cilent logs and screen shot for same.

     

    Attachment(s)

    zip
    Altiris.zip   1.64 MB 1 version


  • 2.  RE: Altris software update agent installation failed.

    Posted Feb 01, 2015 04:33 PM
    What is the error shown on the Agent?


  • 3.  RE: Altris software update agent installation failed.

    Posted Feb 02, 2015 01:17 AM

    Intililization error. Showing the latest version of Software update agent but showing installation in finalizing state and also assement scan is not running.

    Regards,

    MontoN.



  • 4.  RE: Altris software update agent installation failed.

    Posted Feb 02, 2015 03:21 AM

    Has the machine been rebooted since the new agent install?  If not, please reboot and then report back as I have seen the SWUA not work until the machine has been rebooted. 



  • 5.  RE: Altris software update agent installation failed.
    Best Answer

    Posted Feb 03, 2015 08:43 AM

    Dear All,

    After running the PM import task we are able to run the accessment and we have check that all agents versions are getting updated.

     

    Thanks,

    MontoN.