Endpoint Protection

 View Only

  • 1.  Annoying popup error after upgrading to Endpoint

    Posted Mar 05, 2009 11:31 AM

    Just upgraded one machine (WinXP SP3) from Symantec AV 10.1 Enterprise to Endpoint 11 and now I keep getting an annoying popup titled "Smc.exe - No Disk" and the message is "There is no disk in the drive. Please insert a disk into drive D:"  After installing Endpoint, I did put another cd in the drive, then removed it.  Now I get this popup every 5 minutes.  What do I need to do to get rid of this and what started it?  I have 100+ clients that I was thinking of upgrading, but not until this is fixed.

    Bill

     



  • 2.  RE: Annoying popup error after upgrading to Endpoint

    Posted Mar 05, 2009 02:08 PM

    Did you install directly from the CD?  Did you install the SEPM on another dedicated machine?

    I think, the client is looking for the install directory for updates and as it was done from the CD it always wants the CD.  If you deploy from the SPEM directly, you should not have this problem, I believe.

    Alternatively, if you create a deployment package from the SEPM, and use that for installation as opposed to the CD.  I could be totally off...

    I have seen things like this in the past from other products, where if you installed from a network drive, whenever it wanted features or updates, it would always look at the original install location.