Endpoint Protection

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  • 1.  Is AntiVirus running or not?

    Posted Sep 17, 2009 03:06 PM
    I have Symantec Endpoint on Windows XP and when I click the icon it tells me "Antivirus Protection is on" but Im getting a Windows Security Alert telling me it's off.

    How do I make sure it's on and hasn't expired?

    thanks


  • 2.  RE: Is AntiVirus running or not?

    Trusted Advisor
    Posted Sep 17, 2009 03:15 PM
    Hi,

    That is a well known Windows bug of the Security Center repository not resetting properly.

    To solve this problem do the following:

    1. Temporarily disable the WMI service (Windows Management Instrumentation) in: Start ->Run -> type: services.msc and in there find and stop WMI
    2. Next delete the C:\windows\system32\wbem\repository folder, wait for it to recreate (it can take a bit of time.)
    3. Restart the WMI service & restart the computer


  • 3.  RE: Is AntiVirus running or not?
    Best Answer

    Trusted Advisor
    Posted Sep 17, 2009 03:17 PM
    Hello,

    Some addition to above,

    Make sure your XP is updated with Latest SP and Security Patches....





  • 4.  RE: Is AntiVirus running or not?

    Posted Sep 17, 2009 03:24 PM
    SEP  is running and it is not off.It  is  casued by a Microsoft API.

    https://www-secure.symantec.com/connect/forums/sep-11-windows-security-center-reporting-format-no-longer-supported

    Paul Murgatroyd
     
    9 weeks 1 day ago

    Seems like MS expired the API

    Seems like MS expired the API a little earlier than they promised - "As a result, the grace period will begin expiring in September 2009, 18 months after Windows Vista SP1 was released on the Microsoft Download Center in March 2008."

    Not quite September yet!  I first noticed this on an early build of Windows 7 and our SEP client.

    We plan on fixing it in our MR5 client, which will RTM in September (I believe its actually fixed in the code now, I just need to get a later build to test)



  • 5.  RE: Is AntiVirus running or not?

    Posted Sep 17, 2009 04:09 PM
    Thanks everyone,       Mithun I think that did the trick