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  • 1.  Any action on reputation tab return apllication error

    Posted Mar 16, 2018 04:14 AM

    Hello everyone

    I have last version SMG 10.6.4.-3 on several customer locations. 

    I'm detecting a bug when I choose action in bad/good sender group.

    For example, in Reputation-BadSenders I choose Action "Hold message in spam quarantine".

    When I add any action, I get the following error message "The application encountered an error. If you are the administrator, please check the log files for details." ...

    Does anyone know for this issue, and how to resolve this?



  • 2.  RE: Any action on reputation tab return apllication error

    Posted Mar 16, 2018 04:30 AM

    Sorry for my quick post, I found artical for this issue.

    workaround patch- https://support.symantec.com/en_US/article.TECH248683.html

    install patch instructions - https://support.symantec.com/en_US/article.TECH246891.html

     



  • 3.  RE: Any action on reputation tab return apllication error

    Posted Mar 16, 2018 06:10 AM
    I had an error like that when I didn't patch all my smg's. Then after patch, flawless.