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  • 1.  Apple mobile device registration for IOS Ver12

    Posted Sep 21, 2018 02:28 AM

    Hi Community!!

     

    we have a client that seems unable to use Apple mobile device under WSS 

    gives a SCEP error when trying to enroll the new devices 

     

    apparently this is a well known issue thats been going on for years now 

     

    we have a workaround via MS intune to send the PAC file and SSL cert down to the apple clients does anyone else have this issue 

     

    https://forums.developer.apple.com/thread/84508

     

    https://support.symantec.com/en_US/article.INFO5005.html

     

     



  • 2.  RE: Apple mobile device registration for IOS Ver12

    Posted Jan 31, 2019 06:27 PM

    The following article has been up on the KB for a long time now with no real solution 

     

    https://support.symantec.com/en_US/article.TECH249528.html 

     

    Situation

    When attempting to install iOS profile on iOS11x you receive a Simple Certificate Enrollment Protocol error on your mobile device.
     

    Environment

    iOS 11x 
    Mobile Device Management

    Error

    • SCEP Server has returned an invalid response or
    • SCEP Server has returned a nonvalid response or
    • Profile Installation Failed, The SCEP server returned an invalid response.

    Cause

    iOS 11 version has a SCEP server Certificate synchronization issue on the iOS operating system. Symantec cannot provide any resolution for this issue.

    Solution

    Submit a bug with Apple for more visibility of the issue.
    Check Blue Coat Trust Page for any updates.

     

     

    Another workaround is to wipe the device but we are yet to try this one out 

    https://discussions.apple.com/thread/8652082